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Microsoft SharePoint vs Malcolm! Comparison (2026)

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Good recommendations?

Microsoft SharePoint

Malcolm!

Overview

SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

Malcolm! is a no-code customer self service platform

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

5.4K

2.8K

1.9K

588

Value for money

Ease of use

Features

Customer support

69%

would recommend this app

4.9

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“Calendar and scheduling features are useful for team coordination, especially when integrated with other Microsoft tools, making it easier to manage shared events and deadlines in one place.”

Swarnima G.

Software Engineer

“As an IT Professional managing infrastructure and productivity tools for a mid-sized company, SharePoint (as part of Microsoft 365) has become our central hub for document storage, team collaboration, intranets, and business processes.”

Joe B.

IT Systems Specialist

“MS SharePoint is a good tool to help organizations improve collaboration, streamline document management, help employee engagement and track projects. Although there is a learning curve to it and a complex interface, it provides a lot of customization to your business needs. If you already have other MS products, this is worth the money.”

Victoria T.

Self-Employed

Pros

“They've also offered API access, allowing for further integration and automation of data collection and processing when needed for the FA site, for example.”

Myles E.

DevOps Engineer

“Malcolm! integrates with a huge amount of third-party applications, ensuring easy data flow into the other tools the club uses.”

Myles E.

DevOps Engineer

“Another great point is the integration capabilities.”

Myles E.

DevOps Engineer

Cons

“The learning curve can be pretty steep, especially when it comes to managing permissions and site structure. If it isn't set up properly from the start, the search function can get cluttered quickly, making it tricky to find specific files.”

Callum D.

Social Media Marketer

“We also have frequent issues with users who upload a new profile photo to the directory taking several days to sync and eventually show up throughout Sharepoint.”

Clyde W.

System Administrator

“There is a limited amount of page layouts which means it is not possible to make optimal use of the screen real estate and users need to scroll.”