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Malcolm! Pricing, Features, Reviews and Alternatives
Malcolm! product overview
Key benefits of using Malcolm!
Typical customers
Platforms supported
Support options
Training options
Malcolm! pricing information
Value for money
4.9
/5
31
Starting from
30
Per month
Flat Rate
Value for money contenders
Malcolm! features
Functionality
4.7
/5
31
Total features
57
3 categories
Functionality contenders
Malcolm! users reviews
Overall Rating
4.9
/5
31
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.13/10
5
4
3
2
1
29
2
0
0
0
SB
Stephanie B.
AR
Anonymous Reviewer
AR
Anonymous Reviewer
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Anonymous Reviewer
jm
jay m.
Antony C.
Overall rating contenders
Antony C.
Verified reviewer
Information Technology and Services, 11-50 employees
Used other for 6-12 months
Review source
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It has been really easy to join the service and to configure our workflow instances. There are so many parts to the software it's hard to describe succinctly, but that also means it's very powerful out of the box. I think the admin system looks really good and does a great job of showing you relevant information, stats and ways to enhance the basic configurations. Simply put, it did what I needed it to do without reading any documentation, for a reasonable price, and it all took far less time than I expected. It just works!
It's incredibly quick to produce complex forms and have the data pushed to our other integrations. This sort of thing would normally take days or weeks, and Malcolm! did it in an hour. The admin interface is really well designed, easy to use and looks great.
I don't have any real complaints. The only thing to bear in mind is that there are an awful lot of options when it comes to configuring workflows, and you need to take your time to familiarise yourself with everything.
Hari K.
Verified reviewer
Computer Software, 1-10 employees
Used daily for 6-12 months
Review source
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Malcolm has been a pleasure to use and implement.
Great UI and design, intuitive workflow based features, and stellar enterprise-level capabilities.
Integrations are a bit lacking and haven't really seen man updates (publically).
Joe R.
Entertainment, 51-200 employees
Used daily for less than 6 months
Review source
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Easy and enjoyable.
Malcolm! is a simple and easy software solution for our needs - a client-only portal containing the 'how-to' for activating across our various spaces. The layout and architecture makes navigating the information easy.
Tricky to alphabetically order content, but doable!
Selle E.
Marketing and Advertising, 1-10 employees
Used weekly for 6-12 months
Review source
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Easy to use!
I love that I can segment faq’s and create widgets and embeds.
The full page ember doesn’t provide much flexibility.
Benjamin C.
Verified reviewer
Environmental Services, self-employed
Used daily for less than 6 months
Review source
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As you can imagine with the rating I gave to Malcom. I am very happy to have discovered this tool. I first had views on the BetterDoc software, then when I discovered Malcom and its design, I was immediately won over. To be honest, I love the design and colors pre-selected in the presentation FAQ so much that I really can't wait to finish creating my FAQs to test them myself and also find out what...
Malcom! allowed me to create my own FAQ page in minutes. This tool is very ergonomic, it's very simple to add a logo and the icons of our choice, in other words, our Malcom page is fully customizable. The team behind Malcom is very friendly and efficient, I didn't wait long before having my questions answered. With Malcom, what I like above all is that it's possible to have indicators concerning the effectiveness of our FAQs and to modify them accordingly. In addition, the tool doesn't stop evolving so I am impatient to see how it will evolve, I also have several suggestions for improvement!
I don't have much to reproach to Malcom! except the color selection tool which is, for my taste, not very practical, even if it remains simple to use nevertheless.
Malcolm! FAQs and common questions
Q. What type of pricing plans does Malcolm! offer?
Malcolm! has the following pricing plans:
Starting from: £30.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Malcolm!?
Malcolm! has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Malcolm! support?
Malcolm! supports the following languages:
English
Q. Does Malcolm! offer an API?
No, Malcolm! does not have an API available.
Q. What other apps does Malcolm! integrate with?
Malcolm! integrates with the following applications:
Dropbox Business, Zoho CRM, Jira, Mailchimp Transactional Email, Zapier, Trello, Slack, Mailchimp, Twilio, Asana, HubSpot CRM, Zendesk
Q. What level of support does Malcolm! offer?
Malcolm! offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk
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