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Slack vs Ideta Comparison (2026)

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Compare similar apps

Microsoft Teams

4.5

Connecteam

4.6

Google Workspace

4.7

Good recommendations?

Slack

Ideta

Overview

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Ideta is a no-code, multi-AI platform that lets companies build and deploy powerful AI agents across all channels with full transparency and automation. It also includes a native livechat to seamlessly hand over conversations to human agents when needed.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

8.75

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

24.2K

17.4K

5.7K

912

127

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.8

Value for money

Ease of use

Features

Customer support

92%

would recommend this app

Pros

“Channels help keep discussions organized by project or department, file sharing is seamless, notifications can be customized to reduce distractions, and the powerful search feature makes it easy to retrieve older conversations.”

Emilia W.

Network Support Coordinator

“The intuitive interface, reliable performance, and wide range of integrations have helped streamline our daily workflows and improve productivity. While there are occasional challenges with managing large volumes of messages and notifications, the benefits far outweigh these minor drawbacks.”

Andrea L.

Innovation Manager

“What I most like about Slack are the video call feature (Huddle) and screen-recording feature (which also allows you to record audio and camera with it).”

James W.

Salesforce Administrator

Pros

“We will use it for : tchatbot on the website, automate the answers on social network and make an internal support for our collegues”

Cyril M.

President

“The first purpose for us is to integrate a tchat bot on our website to help customers.”

Cyril M.

President

“The software works beautifully and it's packed with powerful features such as the possibility of sending images, videos, links, etc in your conversation, which is very handy as a chatbot to automate conversation flow.”

Vinnie R.

Online Marketing

Cons

“Notification management can also be challenging in active workspaces, leading to information overload if not carefully configured. While Slack offers powerful search capabilities, finding older conversations or specific files is not always as intuitive as it could be.”

Cristiano F.

Consultant

“The only time I get frustrated with it is when I need to invite partners (from external companies) into our workspace for targeted deal collaboration. When those folks come from organizations stuck with Teams, it's not easy to get them to adopt it for a limited time, even though it's easy enough to add them to the dedicated Slack workspace.”

Alicia R.

Director, Business Development

“Notifications can become overwhelming fast if you don't take time to configure them properly, and most people don't — which leads to either constant pinging or people muting everything and missing important messages.”

Enish S.

Business Administrator

Cons

“They seem to be working on training materials, but it felt a bit incomplete to me, and I ended up learning how to use the software mostly through their templates and reaching out to support to get some questions answered. As this is a growing software, there can be some glitches from time to time.”

Natasha R.

CEO

“The only downside in my opinion is their thinking behind the conversation flow building.”

Vinnie R.

Online Marketing

“Videos are useful but annoying.”