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Ideta

Cloud-based platform to build and deploy AI chatbots

Ideta - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Ideta ?

Ideta is a cloud-based conversational artificial intelligence (AI) platform that helps enterprises build AI chatbots, on order to enhance user engagement with the brand. It lets developers create multiple test scenarios or conversations to preview bot performance before deployment.

Organizations can utilize Ideta’s natural language processing (NPL) functionality to extract data from written text/speech and identify the intent of customer queries. Managers can store client interactions and messages in a centralized database for future reference. Plus, it allows businesses to manage user authentication via single sign-on (SSO) capabilities, minimizing unauthorized data breaches.

Ideta facilitates integration with various third-party applications such as Slack, Twilio, Facebook Messenger, Zendesk Sunshine, and more. Chatbots can fetch uploaded scripts or canned responses from the system to aid with quick resolution of clients’ queries. It allows users to measure business performance via actionable analytics and process digital payments through integration with Stripe.

Starting from

Per month

Alternatives with better value for money

Ideta 's key features

Most critical features, based on insights from Ideta users:

Chatbot

4.9

(24)

Code-free Development

4.8

(20)

Natural Language Processing

4.7

(18)

Real-time Consumer-facing Chat

4.7

(10)

Reporting/Analytics

4.5

(13)

Transcripts/Chat History

4.7

(11)

Features

4.7

Ease of use

4.5

All Ideta features

Third-Party Integrations

4.5

(2)

Social Media Integration

5.0

(2)

Collaboration Tools

5.0

(1)

Sentiment Analysis

5.0

(2)

Customizable Branding

4.5

(2)

Proactive Chat

4.9

(7)

AI/Machine Learning

4.3

(12)

Speech Synthesis

4.7

(6)

File Sharing

4.8

(8)

Mobile Access

4.7

(7)

Multi-Language

4.4

(7)

Live Chat

5.0

(5)

Multi-Channel Communication

4.8

(5)

Intent Recognition

(0)

Natural Language Search

(0)

Offline Form

5.0

(2)

Geotargeting

(0)

Contextual Guidance

(0)

Single Sign On

(0)

Canned Responses

(0)

Speech Recognition

(0)

Autoresponders

(0)

API

5.0

(1)

Transfers/Routing

(0)

Ideta awards

Live Chat

95/100

Ideta alternatives

Ideta

4.8

(53)

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.7

Value for Money

4.8

Customer Support

4.9

Birdeye

4.7

(664)

visit website

Starting from

350

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

ChatBot

4.6

(59)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.5

Customer Support

4.6

Boost.AI

4.8

(22)

visit website

Starting from

50000

Per year

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.7

Customer Support

4.7

Ideta pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money

4.8

Starting from

Per month

Per Feature

Ideta support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

FAQs/Forum

Training options

Webinars

Live Online

Videos

In Person

Documentation

Ideta reviews

Overall rating

4.8

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.11/10

Rating distribution

Pros

Very responsive support and the help documentation keeps getting better and better. Overall; great experience both with the software and the team behind it.

Sarah T.

Support Team

The time I've been there has seemed to me an application of a very good level and very advanced functionalities (more than expected). I was positively impressed with everything it brings.

Edison Augusto P.

CEO

These videos are fun, with the company mascot. Overall the team is responsive and very helpful.

Alexandra D.

Production Manager

Cons

Too many functionalities which can disturb for administrators.

Verified reviewer

Anonymity request

My biggest issue was deleting things I created wrong and trying to recreate them.

Eric J.

Head Career Coach

Sometimes you can struggle with UI, but they have many tutorials there.

Lukas D.

CEO

Read all reviews

Ideta FAQs

Q. What type of pricing plans does Ideta offer?

Ideta has the following pricing plans:
Starting from: €29.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of Ideta ?

Ideta has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Ideta support?

Ideta supports the following languages:
English, French

Q. Does Ideta offer an API?

Yes, Ideta has an API available for use.

Q. What other apps does Ideta integrate with?

Ideta integrates with the following applications:
Google Analytics 360, Zapier, Microsoft Teams, Slack, Meta for Business, ChatBot

Q. What level of support does Ideta offer?

Ideta offers the following support options:
Email/Help Desk, Chat, FAQs/Forum

Popular comparisons with Ideta

Ideta vsZendesk Suite

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Related categories

Conversational AI Platform

Live Chat

Social Media Management

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US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

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