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Slack vs Product Fruits Comparison (2026)

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Slack logo

Slack

Product Fruits logo

Product Fruits

Overview

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Product Fruits is a customer onboarding platform that offers interactive tours, checklists, and tooltips to help users learn applications more efficiently. The platform includes AI-powered tools that generate product tours and announcements, while providing self-serve support through an in-app help center and knowledge base. Product Fruits also features feedback collection mechanisms and analytics to measure user satisfaction and engagement.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

8.75

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

111

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

24.2K

5

4

3

2

1

17.4K

5.7K

912

127

48

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.7

89

5

4

3

2

1

65

24

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

“However, managing constant notifications can be overwhelming at times, and finding older messages in a busy channel can be tricky. While it improves team connectivity, the volume of communication can become distracting, making it essential to manage notifications effectively for a smoother experience.”
AR

Arthi R.

Engineer

“Channels help keep discussions organized by project or department, file sharing is seamless, notifications can be customized to reduce distractions, and the powerful search feature makes it easy to retrieve older conversations.”
EW

Emilia W.

Network Support Coordinator

“The intuitive interface, reliable performance, and wide range of integrations have helped streamline our daily workflows and improve productivity. While there are occasional challenges with managing large volumes of messages and notifications, the benefits far outweigh these minor drawbacks.”
Verified reviewer profile picture

Andrea L.

Innovation Manager

Pros

“The segmentation piece has been especially helpful — being able to target content based on user type or account size has allowed us to deliver more relevant experiences, which is critical when you’re supporting both enterprise accounts and smaller teams with very different needs.”
TT

Tim T.

Director

“The support has been excellent - FAQs are clear, and live chat is responsive and helpful. While the reporting tools could be more comprehensive and cross-environment copying isn’t seamless, these are minor trade-offs for a platform that makes onboarding and in-app guidance simple and effective.”
RL

Rachel L.

Consultant

“Product Fruits allows me to quickly test different content, hints, tours, etc without needing to involve the development team.”
Verified reviewer profile picture

Mark H.

Co-Founder

Cons

“Notification management can also be challenging in active workspaces, leading to information overload if not carefully configured. While Slack offers powerful search capabilities, finding older conversations or specific files is not always as intuitive as it could be.”
CF

Cristiano F.

Consultant

“The lack of proper conditional logic (if/then branching) is frustrating. If you want to build complex, multi-step flows with different outcomes based on user input, the native builder just can't handle it.”
Verified reviewer profile picture

Denis M.

Recruiter

“Notifications can become overwhelming fast if you don't take time to configure them properly, and most people don't — which leads to either constant pinging or people muting everything and missing important messages.”
Verified reviewer profile picture

Enish S.

Business Administrator

Cons

“Additionally, not all elements - such as checklists - can be seamlessly copied between environments, which adds friction when managing staging and production setups.”
RL

Rachel L.

Consultant

“Some features/settings were organized in a way that wasn't as intuitive as it could have been.”
Verified reviewer profile picture

Steve L.

Software Engineer

“The customer service is not all that strong.”
DO

Damilola O.

Director

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features106
  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Audio Calls
  • Audio Capture
  • Authentication
  • Behavior Tracking
  • Brainstorming
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Recording
  • Call Routing
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Content Creation
  • Content Delivery
  • Content Management
  • Content Sharing
  • Contextual Guidance
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Data Quality Control
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Electronic Forms
  • Employee Directory
  • Employee Engagement
  • Employee Onboarding
  • Encryption
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • File Transfer
  • Filtering
  • For Developers
  • For No-Code Development
  • For Sales Teams/Organizations
  • For Websites
  • Full Text Search
  • Gamification
  • Group Management
  • Group Messaging
  • In-App Training
  • Interaction Tracking
  • Interactive Content
  • Knowledge Base Management
  • Launch Management
  • Learning Management
  • Live Chat
  • Meeting Management
  • Meeting Notes
  • Member Directory
  • Messaging
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • NPS of Customers
  • Natural Language Processing
  • Notes Management
  • Onboarding
  • Orientation Workflow Management
  • Performance Metrics
  • Presentation Streaming
  • Prioritization
  • Private Chat
  • Productivity Tools
  • Progress Tracking
  • Projections
  • Read Receipts
  • Real Time Synchronization
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Self Service Tools
  • Self-paced Learning
  • Server Monitoring
  • Single Sign On
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Collaboration
  • Third-Party Integrations
  • To-Do List
  • Training Management
  • Transcripts/Chat History
  • Troubleshooting
  • Two Way Audio & Video
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Management
  • User Onboarding
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Visitor Management
  • Visual Analytics
  • Whiteboard
  • Widgets
  • Workflow Management
  • Total features60
  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Audio Calls
  • Audio Capture
  • Authentication
  • Behavior Tracking
  • Brainstorming
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Recording
  • Call Routing
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Content Creation
  • Content Delivery
  • Content Management
  • Content Sharing
  • Contextual Guidance
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Data Quality Control
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Electronic Forms
  • Employee Directory
  • Employee Engagement
  • Employee Onboarding
  • Encryption
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • File Transfer
  • Filtering
  • For Developers
  • For No-Code Development
  • For Sales Teams/Organizations
  • For Websites
  • Full Text Search
  • Gamification
  • Group Management
  • Group Messaging
  • In-App Training
  • Interaction Tracking
  • Interactive Content
  • Knowledge Base Management
  • Launch Management
  • Learning Management
  • Live Chat
  • Meeting Management
  • Meeting Notes
  • Member Directory
  • Messaging
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • NPS of Customers
  • Natural Language Processing
  • Notes Management
  • Onboarding
  • Orientation Workflow Management
  • Performance Metrics
  • Presentation Streaming
  • Prioritization
  • Private Chat
  • Productivity Tools
  • Progress Tracking
  • Projections
  • Read Receipts
  • Real Time Synchronization
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Self Service Tools
  • Self-paced Learning
  • Server Monitoring
  • Single Sign On
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Collaboration
  • Third-Party Integrations
  • To-Do List
  • Training Management
  • Transcripts/Chat History
  • Troubleshooting
  • Two Way Audio & Video
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Management
  • User Onboarding
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Visitor Management
  • Visual Analytics
  • Whiteboard
  • Widgets
  • Workflow Management

Integrations

  • Total integrations182
  • 5pm
  • ActiveCampaign
  • Aha!
  • Airbrake
  • Aircall
  • Airtable
  • Amplitude
  • Any.do
  • AppSignal
  • Asana
  • Assembla
  • Automile
  • Azuqua
  • AzureDesk
  • Baremetrics
  • Beanstalk
  • Betterworks
  • BigTime
  • Bitbucket
  • Blitz
  • Bonusly
  • Box
  • Brand24
  • Breezy
  • BugSnag
  • CATS
  • Calamari
  • Calendly
  • CallPage
  • Callmaker
  • Cayzu
  • Chartbeat
  • CheckMarket
  • Checkfront
  • CircleCI
  • ClearSlide
  • ClickMeeting
  • ClickUp
  • ClockIt
  • Confluence
  • Continu
  • Copper
  • Crisp
  • Customer.io
  • Databox
  • Datadog
  • Drift
  • Dropbox
  • Dropbox Sign
  • Egnyte
  • Envoy
  • Favro
  • Figma
  • Flow
  • FlowVella
  • Freshdesk
  • Freshservice
  • Front
  • Geekbot
  • GetResponse
  • GitHub
  • GitLab
  • Gmail
  • GoCo
  • GoTo Meeting
  • Google Analytics 360
  • Google Calendar
  • Google Docs
  • Google Drive
  • Google Meet
  • Google Sheets
  • Google Workspace
  • Greenhouse
  • HaloPSA
  • HappyFox Chat
  • HappyFox Help Desk
  • Heap
  • Help Scout
  • Helply
  • Hive
  • Hoopla
  • Hootsuite
  • HotGloo
  • HubSpot CRM
  • HubSpot Marketing Hub
  • IFTTT
  • ITM Platform
  • Intervals
  • JIRA Service Management
  • Jenkins
  • Jira
  • Kixie PowerCall & SMS
  • Kudos
  • Kyber
  • Lattice
  • LeadDyno
  • Learn:Up
  • Lessonly
  • Lever
  • Librato
  • Lime Connect
  • LiveAgent
  • Localize
  • Locowise
  • Lucidchart
  • MVISION Cloud
  • Mailjet
  • MeisterTask
  • Mention
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft To Do
  • Miro
  • Mixpanel
  • Nagios XI
  • Netskope One Platform
  • New Relic
  • Notion
  • Okta
  • OneDrive
  • OpsGenie
  • Ortto
  • PagerDuty
  • Papertrail
  • PayPal
  • Pingdom
  • Pivotal Tracker
  • Polly
  • PractiTest
  • Procurify
  • ProdPad
  • ProductPlan
  • Pulseway
  • Quip
  • Qwilr
  • Rainforest QA
  • Raven Tools
  • Raygun
  • Re:amaze
  • Redbooth
  • Repuso
  • Rollbar
  • Sage HR
  • Salesforce B2B Commerce
  • Salesforce Sales Cloud
  • SatisMeter
  • Segment
  • SendPulse
  • Setmore
  • Sisense
  • Slack
  • Small Improvements
  • Smartlook
  • SnapComms
  • SolarWinds Service Desk
  • Spinify
  • Stripe
  • SupportBee
  • SurveyMonkey
  • TINT
  • Talkdesk
  • Tellent Recruitee
  • Time Doctor
  • TimeCamp
  • Todoist
  • Trakstar Hire
  • Trello
  • TriNet HR Plus
  • Twine
  • Twitter/X
  • Typeform
  • UpKeep
  • UpRaise
  • Usersnap
  • VibeCatch
  • Vigil
  • WebHR
  • Webex Suite
  • Wishpond
  • Woopra
  • XM for Strategy & Research
  • Zapier
  • Zendesk Suite
  • Zoho Billing
  • Zoho Books
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Projects
  • Zoom Workplace
  • absence.io
  • monday AI Work Platform
  • smartQ
  • truDigital
  • Total integrations14
  • 5pm
  • ActiveCampaign
  • Aha!
  • Airbrake
  • Aircall
  • Airtable
  • Amplitude
  • Any.do
  • AppSignal
  • Asana
  • Assembla
  • Automile
  • Azuqua
  • AzureDesk
  • Baremetrics
  • Beanstalk
  • Betterworks
  • BigTime
  • Bitbucket
  • Blitz
  • Bonusly
  • Box
  • Brand24
  • Breezy
  • BugSnag
  • CATS
  • Calamari
  • Calendly
  • CallPage
  • Callmaker
  • Cayzu
  • Chartbeat
  • CheckMarket
  • Checkfront
  • CircleCI
  • ClearSlide
  • ClickMeeting
  • ClickUp
  • ClockIt
  • Confluence
  • Continu
  • Copper
  • Crisp
  • Customer.io
  • Databox
  • Datadog
  • Drift
  • Dropbox
  • Dropbox Sign
  • Egnyte
  • Envoy
  • Favro
  • Figma
  • Flow
  • FlowVella
  • Freshdesk
  • Freshservice
  • Front
  • Geekbot
  • GetResponse
  • GitHub
  • GitLab
  • Gmail
  • GoCo
  • GoTo Meeting
  • Google Analytics 360
  • Google Calendar
  • Google Docs
  • Google Drive
  • Google Meet
  • Google Sheets
  • Google Workspace
  • Greenhouse
  • HaloPSA
  • HappyFox Chat
  • HappyFox Help Desk
  • Heap
  • Help Scout
  • Helply
  • Hive
  • Hoopla
  • Hootsuite
  • HotGloo
  • HubSpot CRM
  • HubSpot Marketing Hub
  • IFTTT
  • ITM Platform
  • Intervals
  • JIRA Service Management
  • Jenkins
  • Jira
  • Kixie PowerCall & SMS
  • Kudos
  • Kyber
  • Lattice
  • LeadDyno
  • Learn:Up
  • Lessonly
  • Lever
  • Librato
  • Lime Connect
  • LiveAgent
  • Localize
  • Locowise
  • Lucidchart
  • MVISION Cloud
  • Mailjet
  • MeisterTask
  • Mention
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft To Do
  • Miro
  • Mixpanel
  • Nagios XI
  • Netskope One Platform
  • New Relic
  • Notion
  • Okta
  • OneDrive
  • OpsGenie
  • Ortto
  • PagerDuty
  • Papertrail
  • PayPal
  • Pingdom
  • Pivotal Tracker
  • Polly
  • PractiTest
  • Procurify
  • ProdPad
  • ProductPlan
  • Pulseway
  • Quip
  • Qwilr
  • Rainforest QA
  • Raven Tools
  • Raygun
  • Re:amaze
  • Redbooth
  • Repuso
  • Rollbar
  • Sage HR
  • Salesforce B2B Commerce
  • Salesforce Sales Cloud
  • SatisMeter
  • Segment
  • SendPulse
  • Setmore
  • Sisense
  • Slack
  • Small Improvements
  • Smartlook
  • SnapComms
  • SolarWinds Service Desk
  • Spinify
  • Stripe
  • SupportBee
  • SurveyMonkey
  • TINT
  • Talkdesk
  • Tellent Recruitee
  • Time Doctor
  • TimeCamp
  • Todoist
  • Trakstar Hire
  • Trello
  • TriNet HR Plus
  • Twine
  • Twitter/X
  • Typeform
  • UpKeep
  • UpRaise
  • Usersnap
  • VibeCatch
  • Vigil
  • WebHR
  • Webex Suite
  • Wishpond
  • Woopra
  • XM for Strategy & Research
  • Zapier
  • Zendesk Suite
  • Zoho Billing
  • Zoho Books
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Projects
  • Zoom Workplace
  • absence.io
  • monday AI Work Platform
  • smartQ
  • truDigital

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