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Product Fruits vs Viber Comparison (2026)

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Product Fruits

Viber

Overview

Product Fruits is a customer onboarding platform that offers interactive tours, checklists, and tooltips to help users learn applications more efficiently. The platform includes AI-powered tools that generate product tours and announcements, while providing self-serve support through an in-app help center and knowledge base. Product Fruits also features feedback collection mechanisms and analytics to measure user satisfaction and engagement.

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

111

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

Value for money

Ease of use

Features

Customer support

92%

would recommend this app

4.4

2.2K

1.3K

439

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

Pros

“The segmentation piece has been especially helpful — being able to target content based on user type or account size has allowed us to deliver more relevant experiences, which is critical when you’re supporting both enterprise accounts and smaller teams with very different needs.”

Tim T.

Director

“The support has been excellent - FAQs are clear, and live chat is responsive and helpful. While the reporting tools could be more comprehensive and cross-environment copying isn’t seamless, these are minor trade-offs for a platform that makes onboarding and in-app guidance simple and effective.”

Rachel L.

Consultant

“Product Fruits allows me to quickly test different content, hints, tours, etc without needing to involve the development team.”

Mark H.

Co-Founder

Pros

“Viber maintains a direct line of communication between the office and shooting sets, minimizing logistical downtime.”

Jessee G.

Director of Media

“Coordinating production crews, photographers, and marketing teams on location requires a responsive communication tool.”

Jessee G.

Director of Media

“Its cross-platform compatibility ensures seamless use across Android, iOS, Windows, Mac, and Linux devices, allowing users to stay connected wherever they are”

taha k.

free lancer

Cons

“Additionally, not all elements - such as checklists - can be seamlessly copied between environments, which adds friction when managing staging and production setups.”

Rachel L.

Consultant

“Some features/settings were organized in a way that wasn't as intuitive as it could have been.”

Steve L.

Software Engineer

“The customer service is not all that strong.”

Damilola O.

Director

Cons

“The app badly lacks tools built for professional use, like calendar integrations or group statistics.”

Jack S.

A and R Coordinator at Pulse Music Group

“The UI is a bit old, they never refreshed it for real up to current UI/UX that a user would expect nowadays”

Emanuele P.

Software Engineer

“At least for me, who uses my cell phone, the experience for calls or long videos has not been so good because of the excessive battery consumption, and depending on the internet connection, the quality is very poor.”

Alan J.

Analista de Sistemas