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SmartFile
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
On-premise & cloud file management solutions
Table of Contents
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SmartFile - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
SmartFile overview
What is SmartFile?
SmartFile is a cloud file management solution which manages and secures file sharing processes among employees and external users. Designed for large enterprises, SmartFile offers encrypted file storage and FTP hosting tools to help govern compliance across all IT operations. SmartFile supports integrations with PC through desktop connector, Macs and PCs through WebDav, and Microsoft Outlook. The product is available on per employee monthly subscription and extends support through online chat and phone.
Primary features of SmartFile include multi-user account access, custom roles and permissions, restricted file transfer, branding, secure virtual folder links, email alerts, file versioning and locking, granular permissions, automation and HIPAA-compliant activity logs. SmartFile also allows supports FTP access, administrator control, AD/LDAP integrations for complete management of large file structures. Moreover, SmartFile comes with developer APIs and software development kits that enable modifications as per user requirements.
Key benefits of using SmartFile
• Allows users to access files securely from anywhere
• Helps users customize files and supports user access permissions
• Allows administrators to keep track of user activity
• Supports developer APIs which help users modify and control their software
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Setup
Pricing
File Upload
SmartFile’s user interface
SmartFile pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.0
Ease of use
4.2
Customer support
4.2
Reviews sentiment
What do users say about SmartFile?
We moved from our own self-hosted SFTP server over to SmartFile.
Select to learn more
Who uses SmartFile?
Based on 55 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsSmartFile's features
Features rating:
SmartFile alternatives
SmartFile
Starting from
10
/user
Per month
Google Drive
Starting from
No pricing info
Google Workspace
Starting from
No pricing info
OneDrive
Starting from
No pricing info
SmartFile pricing
Pricing plans
Pricing details:
Business Unlimited
No pricing info
Features included:
- Activity Reports
- Advanced Sharing Options
- Automation Workflows
- Customized Branding
- File Locking
- File Versioning
- FTP Access
- Multi-Factor Authentication
- Outlook Plugin
- SSL Encryption
- SSO
- Subdomain Use
- Unlimited Connections
- Webdav Access
FileHub
No pricing info
Features included:
- Activity Reports
- Advanced Sharing Options
- Automation Workflows
- Customized Branding
- File Locking
- File Versioning
- FTP Access
- Multi-Factor Authentication
- Multiple Geographic Locations
- Network Storage Connectors
- Outlook Plugin
- Premium VIP Support
- Remote Backup
- SSL Encryption
- SSO
- Subdomain Use
- Unlimited Connections
- Webdav Access
User opinions about SmartFile price and value
Value for money rating:
To see what individual users think of SmartFile's price and value, check out the review snippets below.
Evelyn M.
Outreach Assistant Manager
Donald S.
Dir Of Product Management
SmartFile integrations (3)
Top integrations
SmartFile support options
Typical customers
Platforms supported
Support options
Training options
SmartFile FAQs
SmartFile has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does SmartFile support?
SmartFile supports the following languages:
English
Q. Does SmartFile offer an API?
Yes, SmartFile has an API available for use.
Q. What level of support does SmartFile offer?
SmartFile offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
