G Suite Pricing, Features, Reviews & Comparison of Alternatives

G Suite

Collaboration app suite for teams

4.66/5 (9,616 reviews)

G Suite overview

What is G Suite?

G Suite - formerly Google Apps for Work - combines all of the familiar productivity and collaboration tools by Google and combines them in an all-in-one suite for universal access across teams. The list of apps comprise: Gmail, Hangouts, Calendar, Google+, Drive, Sites, along with Google Docs, Sheets, Forms and Slides. Governance of these apps is provided by Google Admin Console and Google Vault.

Google Admin Console allows businesses to add users, manage devices and configure security settings for their data. Administrators can add and remove users, set up groups, and add verification steps and single sign on (SSO) all from a single console. This feature also includes mobile device management to facilitate BYOD and with the ability to implement security policies on iOS and Android devices. Google Vault allows users to archive, search and export on the company email and on-the-record chats for reporting and auditing.
www.google.com

Pricing

Starting from
$6/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 20 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
G Suite screenshot: Collaborate in real time with synchronous, real-time editing across devicesIntroducing G Suite (:60)G Suite screenshot: Turn meetings into video conferences from any camera-enabled deviceG Suite screenshot: Store and share files in the cloud then access, view and edit them from a computer, tablet or phoneG Suite screenshot: Protect company data and devices with single-sign-on & two-factor authentication optionsG Suite screenshot: Enjoy professional, ad-free, custom email with 30GB of inbox storageG Suite screenshot: Schedule teams efficiently with integrated, online, shareable calendarsG Suite screenshot: Share ideas and collaborate with coworkers using Google+G Suite screenshot: Keep files centrally stored and synced across devicesG Suite screenshot: Collaborate in real time with synchronous, auto-save, real-time editingG Suite screenshot: Create and edit spreadsheets from any deviceG Suite screenshot: Create custom forms for online surveys and questionnairesG Suite screenshot: Create, edit and present presentations from any smart deviceG Suite screenshot: Build and launch mobile-friendly websitesG Suite screenshot: Manage, retain, search and export email and on-the-record chats with G Suite Vault

G Suite reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.6
  4.6
  4.2
Adam Hill

Amazing suite of software at a relatively low price

Used daily for 2+ years
Reviewed 2019-10-29
Review Source: Capterra

Overall our experience with G Suite has been that it has become indispensable as the "nervous system" of our company.

Pros
We have been able to completely remove use of Microsoft Office products from our company by adopting G Suite and have dramatically increased our productivity. Online collaboration makes document writing easy and higher quality, while we can also now access all our documents seamlessly across devices and locations. Gmail remains the premiere web-based email system and there is so much added value having youtube and the huge suite of Google services at your finger tips.

Cons
There is very little bad I can say about G Suite - maybe Google Drawings could be invested in some more. In the past the Office integration was limited but this has been increased significantly over recent years.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Rodrigo Tisatto

Very good, stable, but expensive

Used daily for 2+ years
Reviewed 2020-04-17
Review Source: Capterra

We have used the company for several years, without major frustrations. As I said, some functions are missing, we need to think of it as part of the office, with everything you would try to manage on the intranet, it seems like something standing in the way between an intranet solution and a collaborative solution. Although I don't like this form of operation (maybe if it emulated another sharepoint it would be better), I never changed it, despite considering it sometimes, precisely because it is difficult to find a competing service that manages to maintain the same connection and operation stability. It is very rare to find bugs, just as it is very rare to be down. We use it mainly for: saving and backing up files, exchanging files between employees and third parties, exchanging and permanently storing e-mails and docs a little to create documents and spreadsheets or forms to create quick satisfaction surveys for our customers. Google sheets doesn't compare to a local office, basic functions are missing, but it's great for editing a document quickly and sharing. We have already used support, but support is weak, information is lacking and is often time consuming to return. If you can't handle self-service well, this is not a service for you.

Pros
The best thing about the G-suite is stability. You know that it will work, you know that it will have no bugs and that you will not lose files on the drive or gmail. And it's fast.

Cons
Some features take time to appear, perhaps it is the price to pay for stability, but in general there are improvements that you don't use, and basic improvements that never arrive. For example, on the drive you still can't use folders as easily as you do in your computer's file explorer, useful panels are missing information. Another problem that I consider serious is the lack of a part of the drive that is "online only" controlled by the administrator. As it is today, it features a temporary drive for common files, because if I put backup files, client spreadsheets and sensitive data, I always know that they are also accessible from my computer or cell phone, but I would not like these files to be "loose" around. If you lose your phone, good luck trying to delete files remotely.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Aaron Pinsker

G Suite is powerful, flexible, and customizable; but clumsy and unintuitive

Used weekly for 2+ years
Reviewed 2020-02-20
Review Source: Capterra

I use G Suite primarily to host my business domain's e-mail via Gmail; however I rarely use the Gmail interface directly as I use a local email client. A number of my clients use G Suite for nearly all their office needs - including email, Google Apps, and Google Drive - but not a single client is truly happy with what G Suite has to offer.

Pros
G Suite is extremely comprehensive, providing everything from e-mail (Gmail) to cloud storage (Google Drive) to office applications (Docs, Sheets and Slides). An organization can effectively use G Suite for nearly all of one's offices needs. G Suite has fantastic collaboration tools - especially when multiple people are working on the same document. In addition, G Suite's admin console allows for some impressive tweaks and customizations.

Cons
G Suite's interface is beyond clunky, especially when it comes to the Google Apps side of things. Using a web browser to work on a spreadsheet (Google Sheets) can be a lesson in frustration, as a good chunk of the interface is taken up by not only the web browsers interface, but various unnecessary items within the Google Apps interface. In addition, delving into any of G Suite's backend settings will take you down a rabbit hole of complexity and confusion.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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John Pimental

G Suite for Education is GREAT!

Used daily for 2+ years
Reviewed 2020-02-28
Review Source: Capterra

We used G Suite to solve the issue with students having many different usernames and passwords for all their devices and consolidated accounts and set up Single Sign On with Google as the Identity Provider.

Pros
We use G Suite for Education, as most schools do. We like most about it is how well it integrates with pretty much every third party that has anything to do in the K12 area. From our curriculum (Houghton Mifflin Harcourt) to our SIS (Skyward Qmlativ), we can utilize Google SSO to easily authenticate users to almost every platform we have. This makes it easy and is entirely cloud based and requires no maintenance (unlike Sibboleth) on our end. It also is easy for students because they have only one login to remember.

Cons
Google is known for "wiping out" stuff randomly (like Google Cloud Print, and LSAs (Less Secure Apps)) so I do not recommend it in a commercial environment because environments with lots of legacy devices will be a bad fit with Google's constant changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Margarita Edwards

The total IT solution for schools!

Used daily for 2+ years
Reviewed 2020-05-26
Review Source: Capterra

We use Gsuite for gradebooks, report cards, student information systems, HR forms, office programs, storage of photos and videos and email online 'drive' cloud storage for all our needs.

Pros
Gsuite offers all the tools you need for collaborative document creation from forms, surveys, spreadsheets, slides (powerpoint), cloud storage, calendars, note taking, accounting and reports. The templates available for education have many solutions available from lesson planners, calendars, quiz creation, gradebook, reports and meeting programs. Templates can be shared within the community and you can find templates that other schools use and share if it is not available in the standard set. The organizational email system is way more user friendly than other systems. I have worked with a team to establish Gsuite in two schools as the main system, and we are a Google school and the staff and admin do not need Microsoft office anymore as this system covers alternatives to those program. It auto-saves your work and when working on collaborative documents it is easy to see who has input different items and easily go back and restore previous versions if needed. Easily compatible to connect data to Google sites.

Cons
I wish that all the options that are available for excel exist in the Google Spreadsheets - e.g. being able to select multiple tabs and edit all of them at the same time. As a private international school it is fairly costly with a charge per staff user. Support education in the private sector too - it needs a substantial budget for large schools.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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G Suite pricing

Starting from
$6/month
Pricing options
Free trial
Subscription
View Pricing Plans

Basic G Suite: $6 per user per month.

G Suite Business: $12 per user per month.

G Suite Enterprise plan: $25 per user per month.

G Suite features

Access Control
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Search Functionality
Third Party Integration

API (301 other apps)
Activity Dashboard (176 other apps)
Activity Tracking (135 other apps)
Reporting & Statistics (131 other apps)
Workflow Management (137 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for G Suite

Key features of G Suite

  • Email & chat archiving
  • Auditing & reporting
  • Custom email address
  • Cloud file storage
  • Access permissions
  • Configurable security settings
  • Mobile device management
  • User access controls
  • Chat functionality
  • Shared workspace
  • Version management
  • Historical audit
  • Auditing
  • Automatic backup
  • Automatic notifications
  • Calendar management
  • Calendar sync with Google
  • Collaborative workspace
  • Communication management
  • Conferencing
  • Content filtering
  • Content library
  • Content management
  • Custom forms
  • Customizable branding
  • Customizable reporting
  • Customizable templates
  • Data synchronization
  • Document review
  • Document storage
  • Document templates
  • Email archiving
  • Email integration
  • Email notifications
  • Email tracking
  • Event calendar
  • File management
  • File transfer
  • Forms management
  • Group calendars
  • Instant messaging
  • Multi-channel communication
  • Multiple projects
  • Multiple user accounts
  • Offline access
  • Member forums
  • Permission management
  • Project templates
  • Projections
  • Real time notifications
  • Real time updates
  • Resource allocation
  • Search functionality
  • Secure data storage
  • Single sign on
  • Task scheduling
  • Template management
  • Text editing
  • Third party integration
  • To-do list
  • Two-factor authentication
  • Video support
  • Survey management
  • Multiple document formats
  • GPS integration
  • Authentication & security
  • Drag & drop interface
  • Customizable questions
  • Data storage management
  • Chat
  • Event scheduling
  • Role-based permissions
  • Team calendars
  • Web forms
  • Employee communities
  • Electronic signature capture
  • Filtered views
  • Geographic maps
  • Live / video conferencing
  • Synchronization management
  • Email invitations & reminders
  • Archiving & retention
  • Revision management
  • Remote document access
  • Data entry verification
  • Two-way audio & video
  • Synchronous editing
  • Access control
  • Version control
  • Document management
  • Task management
  • Collaboration tools
  • Commenting
  • Data migration
  • @mentions
  • Email alerts
View All Features

Benefits

Access all Google apps at any time, anywhere from a computer, tablet or phone.

Use the Google Admin Console to manage all company data, mobile devices, email addresses, and security settings.

Organize meetings more efficiently by scheduling events in a shared calendar, sending reminders to Gmail, join video meetings with Hangouts and share presentations with Slides.

Create online documents, spreadsheets, surveys & forms, and presentations.

Share, collaborate and comment on text documents, presentations, and spreadsheets using Google Drive.

Build multiple project sites by choosing from hundreds of pre-built templates.

Use Google Vault for archiving emails and chats, e-discovery of information and export of emails and chats.