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Google Workspace

4.7
(15.2K)

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Collaboration app suite for teams

(220)

Google Workspace Pricing, Features, Reviews and Alternatives

Google Workspace FAQs

Q. What type of pricing plans does Google Workspace offer?

Google Workspace has the following pricing plans:
Starting from: $6.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Google Workspace?

Google Workspace has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Google Workspace support?

Google Workspace supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

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Q. Does Google Workspace support mobile devices?

Google Workspace supports the following devices:
Android, iPad, iPhone

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Q. Does Google Workspace offer an API?

No, Google Workspace does not have an API available.

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Q. What other apps does Google Workspace integrate with?

Google Workspace integrates with the following applications:
Miro, Lucidchart, Adobe Workfront, Signeasy

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Q. What level of support does Google Workspace offer?

Google Workspace offers the following support options:
Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support

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Google Workspace product overview

Price starts from

6

/user

Per month

What is Google Workspace?

Google Workspace combines all of the familiar productivity and collaboration tools by Google and combines them in an all-in-one suite for universal access across teams. The list of apps comprise: Gmail, Hangouts, Calendar, Google+, Drive, Sites, along with Google Docs, Sheets, Forms and Slides. Governance of these apps is provided by Google Admin Console and Google Vault.

Key benefits of using Google Workspace

  • Access all Google apps at any time, anywhere from a computer, tablet or phone.

  • Use the Google Admin Console to manage all company data, mobile devices, email addresses, and security settings.

  • Organize meetings more efficiently by scheduling events in a shared calendar, sending reminders to Gmail, join video meetings with Hangouts and share presentations with Slides.

  • Create online documents, spreadsheets, surveys & forms, and presentations.

  • Share, collaborate and comment on text documents, presentations, and spreadsheets using Google Drive.

  • Build multiple project sites by choosing from hundreds of pre-built templates.

  • Use Google Vault for archiving emails and chats, e-discovery of information and export of emails and chats.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    FAQs/Forum
    Knowledge Base
    24/7 (Live rep)
    Phone Support

    Training options

    Videos
    Webinars
    Live Online
    Documentation

    Not sure about Google Workspace? Compare it with a popular alternative

    Starting from

    6

    /user

    Per month

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    Free trial
    Pricing range

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    0

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    Google Workspace pricing information

    Value for money

    4.6

    /5

    15.2K

    Starting from

    6

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Google Workspace features

    Functionality

    4.6

    /5

    15.2K

    Total features

    156

    23 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Alerts/Notifications
    Third Party Integrations
    Search/Filter
    Document Management
    File Sharing
    Document Storage

    Google Workspace users reviews

    Overall Rating

    4.7

    /5

    15.2K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.04/10
    Rating distribution

    5

    4

    3

    2

    1

    11.4K

    3.1K

    521

    66

    77

    Why do users choose G Suite?

    What would users change about G Suite?

    Pros
    Love it, love it love it. As a small business, it has al of the tools we need to run and operate our business.
    My overall experience with Google Workspace has been great. There are so many useful tools within it and it is perfect for a business owner.
    A really great place to work out of, ease of use is 10/10, and just really a workplace's best friend.
    Cons
    For example, inserting code into a google doc is sometimes ugly and extremely inconvenient. I imagine there are other similar specialized use cases that should be added.
    We did run into occasional glitches and bugs, especially where access permissions are concerned, which can be a problem.
    At times when files are imported from external apps such as Microsoft 360 for example there are loss of formatting and data types which is inconvenient.

    Overall rating contenders

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    Matthew G.

    CEO

    Airlines/Aviation, 1-10 employees

    Review source

    Overall Rating

    Google Workspace User Review

    Reviewed 2 years ago

    Transcript

    Matthew: Hi, my name is Matthew. I'm a CEO. I give Google Workspaces a rating of five. For more reviews...

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    Joshua S.

    Attorney

    Law Practice, 1-10 employees

    Review source

    Overall Rating

    Is awesome, UNLESS YOU NEED HELP

    Reviewed 3 years ago

    Transcript

    Josh: Hi, my name is Josh. I'm a lawyer and I work in the legal industry and I rate Google GSuite four...

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    Krittika M.

    Design, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Highly recommended for startups and small businesses!

    Reviewed 4 months ago

    Google workspace has been instrumental in setting up my business. It has allowed me to work with people within and outside my organisation, and maintain a system of file management and basic project management. It also helps you come across as more professional.

    Pros

    I like the fact that it's not pricey, has excellent and non clunky UI/UX and has a minimal learning curve. I've been able to onboard team members and set up their workspaces with ease, and I do find Google sheets and docs a lot more collaborative than Microsoft Word. Overall- I'll highly recommend trying them out.

    Cons

    I do wish they provided some additional storage! Otherwise I've had a very smooth experience with them. I also found their customer service to be a little slow in responding.

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    Jen E.

    E-Learning, self-employed

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    "Worth the Price", I keep reminding myself...

    Reviewed a year ago

    My relationship with Google Workspace could definitely be described as "conflicted". I love many of the features, but other aspects, such as trying to understand their instructions and the added fees to add extra domain names, frustrates me.

    Pros

    What makes me stay with Workspace is the extreme capacity for file storage (you get much higher limits with a paid Workspace account, vs their free Google Drive accounts), and easy management of sending/receiving emails with one of my domain names. I appreciate how easy it is to send and receive email through my primary domain, and I like the ability to share a folder between my multiple Google email addresses. I am a "solo-preneur," but since I have many projects, I have multiple emails, and it's nice to be able to access the folder from basically every email address I've shared it with.

    Cons

    I really want to give Workspace higher reviews. What stops me? A few issues: 1. The fact that to add each additional domain name is an extra $12/month. 2. They say alias domains are free; they essentially redirect to a primary domain, or any other domain you've set up in your organization. But thus far, I have set up several and cannot get a single one of them to actually work. I keep getting "undeliverable" notices. 3. Their instructions are absolutely NOT "user-friendly". I dread looking up instructions on how to implement anything in Google Workspace, because their dry instructions were apparently written with the assumption that everyone reading them is on the same level of knowledge that the coders were.

    SD
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    Shane D.

    Packaging and Containers, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Workspace - the best value for the money, hands down.

    Reviewed 11 days ago

    Although I've experienced some issues, Google's support team has been great to help walk me through issues.

    Pros

    The ease of use and the GREAT support that comes with it.

    Cons

    Sometimes features are moved around, and difficult to find.

    MB
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    Michael B.

    Education Management, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    G Suite - The New Standard for Education

    Reviewed 5 years ago

    Google is awesome. Google Sucks. Google changes things at random, because they think they know better than you. Google's project vision often excludes we the user. They have plans for one application, so you won't get a feature in another. They intend to replace something, so you can just do without while we work on it, to later discontinue it. But G-Suite works. It's awesome for email. It has a terrific...

    Pros

    G Suite, a powerful collection of Googles Utilities wrapped up in a business-centric manageable cloud (for in our case, Education). There is a large amount of customization available based upon users by OU, which can trickle down into Chromebook management, and more. Quick alias support for name changes. Extra Routing steps for email if you wish (route through your own filters, or a second route for internal archiving). Enable / Disable GSuite apps based upon OU. And configurations based upon such. Password Syncs with Active Directory (requires an install on a password management server). User Sync with Active Directry (requires another install on a directory server).

    Cons

    G Suite is excellent. But G Suite does suffer some flaws. The management interface is SLOW. I cannot underscore this enough. Antique "Active Directory Users and Computers" is like lightning compared to using the management interface. The mangaement inferface tends to forget your log-ins mid stream, it doesn't remember where you were, and your attempted setting change wasn't set. Don't forget. Some interfaces hide the save button (seemingly...). Other settings are saved on click (lack of consistency). New features are often bleeding edge, but also sometimes completely excluded because "it's not for business customers"? Restrict "Hangouts" for some users? No... you cannot, you have to use "Hangouts Chat" because that's the business client, but that doesn't integrate into email.

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    Jennifer T.

    Real Estate, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Could not function without Google Workspace for my business

    Reviewed 4 months ago

    I rely very heavily on Gmail, GDrive, Chat, Meet and Google Calendar to coordinate and work with my team, whether they are in the same room or across the globe. We use Google Drive to share and collaborate on documents, Google Calendar to coordinate events, Google Meet to have face-to-face meetings with other team members, no matter where they are and Chat to communicate information quickly to one another.

    Pros

    Google Workspace is the cornerstone of my virtual assistant business operations. I rely very heavily on Gmail, GDrive, Chat, Meet and Google Calendar to coordinate and work with my team, whether they are in the same room or across the globe. Prior to using Google Workspace, I used Microsoft Outlook. There is absolutely NO COMPARISON between the two. Google Workspace is far more intuitive, efficient, effective and has more functionality than any other similar product on the market.

    Cons

    I cannot think of anything at this time.

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