Google Workspace Pricing, Features, Reviews & Comparison of Alternatives

Google Workspace

Collaboration app suite for teams

4.67/5 (10,391 reviews)

Google Workspace overview

What is Google Workspace?

G Suite - formerly Google Apps for Work - combines all of the familiar productivity and collaboration tools by Google and combines them in an all-in-one suite for universal access across teams. The list of apps comprise: Gmail, Hangouts, Calendar, Google+, Drive, Sites, along with Google Docs, Sheets, Forms and Slides. Governance of these apps is provided by Google Admin Console and Google Vault.

Google Admin Console allows businesses to add users, manage devices and configure security settings for their data. Administrators can add and remove users, set up groups, and add verification steps and single sign on (SSO) all from a single console. This feature also includes mobile device management to facilitate BYOD and with the ability to implement security policies on iOS and Android devices. Google Vault allows users to archive, search and export on the company email and on-the-record chats for reporting and auditing.
gsuite.google.com

Pricing

Starting from
$6/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 20 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Thai
Google Workspace screenshot: Collaborate in real time with synchronous, real-time editing across devicesIntroducing G Suite (:60)Google Workspace screenshot: Turn meetings into video conferences from any camera-enabled deviceGoogle Workspace screenshot: Store and share files in the cloud then access, view and edit them from a computer, tablet or phoneGoogle Workspace screenshot: Protect company data and devices with single-sign-on & two-factor authentication optionsGoogle Workspace screenshot: Enjoy professional, ad-free, custom email with 30GB of inbox storageGoogle Workspace screenshot: Schedule teams efficiently with integrated, online, shareable calendarsGoogle Workspace screenshot: Share ideas and collaborate with coworkers using Google+Google Workspace screenshot: Keep files centrally stored and synced across devicesGoogle Workspace screenshot: Collaborate in real time with synchronous, auto-save, real-time editingGoogle Workspace screenshot: Create and edit spreadsheets from any deviceGoogle Workspace screenshot: Create custom forms for online surveys and questionnairesGoogle Workspace screenshot: Create, edit and present presentations from any smart deviceGoogle Workspace screenshot: Build and launch mobile-friendly websitesGoogle Workspace screenshot: Manage, retain, search and export email and on-the-record chats with G Suite Vault

Google Workspace user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.6
  4.6
  4.2
Margarita Edwards

The total IT solution for schools!

Used daily for 2+ years
Reviewed 2020-05-26
Review Source: Capterra

We use Gsuite for gradebooks, report cards, student information systems, HR forms, office programs, storage of photos and videos and email online 'drive' cloud storage for all our needs.

Pros
Gsuite offers all the tools you need for collaborative document creation from forms, surveys, spreadsheets, slides (powerpoint), cloud storage, calendars, note taking, accounting and reports. The templates available for education have many solutions available from lesson planners, calendars, quiz creation, gradebook, reports and meeting programs. Templates can be shared within the community and you can find templates that other schools use and share if it is not available in the standard set. The organizational email system is way more user friendly than other systems. I have worked with a team to establish Gsuite in two schools as the main system, and we are a Google school and the staff and admin do not need Microsoft office anymore as this system covers alternatives to those program. It auto-saves your work and when working on collaborative documents it is easy to see who has input different items and easily go back and restore previous versions if needed. Easily compatible to connect data to Google sites.

Cons
I wish that all the options that are available for excel exist in the Google Spreadsheets - e.g. being able to select multiple tabs and edit all of them at the same time. As a private international school it is fairly costly with a charge per staff user. Support education in the private sector too - it needs a substantial budget for large schools.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Sam Snyder

Online Collaboration Solution

Used daily for 2+ years
Reviewed 2020-12-26
Review Source: Capterra

We have enjoyed using Google Workspace very much and look forward to continuing to use it for collaborating with our team.

Pros
We have made the greatest use out of the email feature. Being able to store documents online and share access to those documents, even collaborating simultaneously has been another huge feature. Having all of the documents and the history of documents synced across multiple devices has been invaluable.

Cons
Task management could use some improvement to bring it up to part to competing services. The ability to manage the permissions for all elements of the users in one location would also be beneficial. Right now you have to enter into certain programs to adjust the settings and sharing rights for individuals rather than being able to do it from the control panel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Felicia Ann Kelley

Gsuite

Used occasionally for 2+ years
Reviewed 2020-01-08
Review Source: Capterra

My experience with them started off okay and ended up awful due to the fact that I had paid the price of having a g suite account it didn't matter to them because they disable my account and have not provided any support to me which hurt my business that I was working on very hard to begin and had been advertising and promoting for years alongside with many other advertising websites that I have been doing I had lost a lot of my time and dedication of years that I put into this causing me to still be emotionally damaged still to this day I talked about my account and how much it hurts me daily because I had put so much effort into this so much time and so much work with my Google suite I had also learned through their Google education program I worked with Amazon AWS and completed my certification I worked with Microsoft and I worked with many other agencies that even invested into me as well as support and to have it all lost because of one account really really affected me. I have recovered some of my accounts since this but it hasn't been easy and it's been a huge struggle my experience was awful but yours might be different if you work alone and you live alone and you decide to go with this company and work hard towards something you plan to have I'm sure you'll get there using this product however sometimes if you go through one bad experience it could also ruin everything that you had worked years for

Pros
This product can use more security support for customers, as well as a team of operators on standby to even help with technical support even if you're the administrator of your own account and if somebody steals your code to or a possible error happens for some impossible reason or something who can help you if you're the administer, who can help you to fix this if even them themselves can not provide any help for support of their own product they are selling I have no support because somehow my credit card that was linked to this account just disappeared from my home and this is causing me to not be able to get anywhere support because they want me to verify my credit card that was either stolen from my house or somehow it disappeared into thin air. I do have a statement however and plan to contact them once again but for now I have had too much stress do to this company and have many other important people and I rather spend my time on now . Working on my own has taught me one thing that you really have better relationships with people you have developed with over the years mini good supporters that I have are still right by my side and there's others like she sweet who do not value their customers as they say they do they don't get to know them on a level where they actually know that you are you and that your information is secure and private with them and having them help you along the way.

Cons
I had worked with them and began my business with them up to ten years and they decided to disable my account and failed to give me any explanation to as a y I had my account disabled and their customer support is awful I receive no support at all after even explaining to them that I had paid for my own domain and needed this matter to be taken seriously and immediately due to me being a self-employed business owner

Rating breakdown

Ease of use
Features

Likelihood to recommend: 1/10

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Alex Frakking

The way to go for startups

Used daily for 2+ years
Reviewed 2020-10-30
Review Source: Capterra

G Workspace is my go-to for new teams and I routinely advise others to go this way, simply to save headaches down the road.

Pros
Google Apps... aka Google Suite (now "Google Workspace") has been around for some 15 years, and it's the fastest way to get a team online with email and a suite of collaboration tools, while still having a solid pathway for growth in maturity. Cost is very affordable for most startups. Native android integration for mail, calendar, etc. is very important.

Cons
A frequent annoyance for startups is that "obsolete" team member accounts are still charged at the full per-user rate, unless their account (including emails, drive etc.) is entirely deleted. Far better would be an "user archive" option at a discounted rate. Sometimes startups have dozens of temporary team members, and preserving their correspondence is very important for legal and other reasons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tiffany Averitte

Indispensable tool set, especially in an increasingly remote/virtual workforce

Used daily for 2+ years
Reviewed 2021-01-16
Review Source: Capterra

We do everything in Workspace. Other than our ATS, all of our day to day communication and documentation activities are performed on Workspace, we have all but gotten rid of Microsoft and Zoom

Pros
Each app is seamlessly integrated into all the other apps. Communicating with my team, collaborating on deliverables and documents, calendar management, video meetings and email literally all in one place. Workspace has significantly sped up work flow, I never realized how much time it took to do the little things like attach documents, create and send video meeting invites, and waiting on my teammates to respond to emails or other chat systems. Having everything housed in Google means every tool you need can be accessed in the same tab, making it almost impossible to not see a new email or chat to come through. These things might sound silly, our production has sped up so significantly since switching from several different software and applications to Google Workspace.

Cons
There aren't a lot of cons really, but if I have to pick something, I'd say it is a little confusing starting out when people refer to Hangouts vs. Meet vs. Chat vs. Duo and things like that just because all of them pretty much share different combinations of the same messaging, video chat and/or voice calling functions. Google is consolidating all these services into fewer apps (which are included in Workspace), and apps that will eventually be unsupported (like Hangouts) are still functional and being slowly fazed out, so this isn't even really much of a con.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Google Workspace pricing

Starting from
$6/month
Pricing options
Subscription
Free trial
View Pricing Plans

Business Starter: $6 per user per month.
Business Standard: $12 per user per month.
Business Plus: $18 per user per month.
Enterprise: contact Google for pricing.

Google Workspace features

Access Control
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Search Functionality
Third Party Integration

API (345 other apps)
Activity Dashboard (216 other apps)
Activity Tracking (157 other apps)
Data Import/Export (157 other apps)
Reporting & Statistics (172 other apps)
Workflow Management (164 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Google Workspace

Key features of Google Workspace

  • Email & chat archiving
  • Auditing & reporting
  • Custom email address
  • Cloud file storage
  • Access permissions
  • Configurable security settings
  • Mobile device management
  • User access controls
  • Chat functionality
  • Shared workspace
  • Version management
  • Historical audit
  • Auditing
  • Automatic backup
  • Automatic notifications
  • Calendar management
  • Calendar sync with Google
  • Collaborative workspace
  • Communication management
  • Conferencing
  • Content filtering
  • Content library
  • Content management
  • Custom forms
  • Customizable branding
  • Customizable reporting
  • Customizable templates
  • Data synchronization
  • Document review
  • Document storage
  • Document templates
  • Email archiving
  • Email integration
  • Email notifications
  • Email tracking
  • Event calendar
  • File management
  • File transfer
  • Forms management
  • Group calendars
  • Instant messaging
  • Multi-channel communication
  • Multiple projects
  • Multiple user accounts
  • Offline access
  • Member forums
  • Permission management
  • Project templates
  • Projections
  • Real time notifications
  • Real time updates
  • Resource allocation
  • Search functionality
  • Secure data storage
  • Single sign on
  • Task scheduling
  • Template management
  • Text editing
  • Third party integration
  • To-do list
  • Two-factor authentication
  • Video support
  • Survey management
  • Multiple document formats
  • GPS integration
  • Authentication & security
  • Drag & drop interface
  • Customizable questions
  • Data storage management
  • Chat
  • Event scheduling
  • Role-based permissions
  • Team calendars
  • Web forms
  • Employee communities
  • Electronic signature capture
  • Filtered views
  • Geographic maps
  • Live / video conferencing
  • Synchronization management
  • Email invitations & reminders
  • Archiving & retention
  • Revision management
  • Remote document access
  • Data entry verification
  • Two-way audio & video
  • Synchronous editing
  • Access control
  • Version control
  • Document management
  • Task management
  • Collaboration tools
  • Commenting
  • Data migration
  • @mentions
  • Email alerts
View All Features

Benefits

Access all Google apps at any time, anywhere from a computer, tablet or phone.

Use the Google Admin Console to manage all company data, mobile devices, email addresses, and security settings.

Organize meetings more efficiently by scheduling events in a shared calendar, sending reminders to Gmail, join video meetings with Hangouts and share presentations with Slides.

Create online documents, spreadsheets, surveys & forms, and presentations.

Share, collaborate and comment on text documents, presentations, and spreadsheets using Google Drive.

Build multiple project sites by choosing from hundreds of pre-built templates.

Use Google Vault for archiving emails and chats, e-discovery of information and export of emails and chats.