GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Google Drive
Cloud storage and backup for files, photos, docs, and more
Last updated: December 2024
Google Drive - 2024 Pricing, Features, Reviews, & Alternatives
Table of Contents
Starting from
6
/user
Per month
Alternatives with better value for money
Google Drive's key features
GetApp's analysis of 1675 verified user reviews collected between July 2021 and October 2024 identified Google Drive's most critical features and how it performs according to users.
Reviewers appreciate Google Drive's Document Storage for its ample free storage space, ease of organization with folders and subfolders, and robust search functionality. They highlight the ability to store various file types, including documents, images, and videos, and access them from any device. Users also value the security and encryption provided, ensuring their data is safe. However, some mention the need for additional storage for larger files, which can be purchased at a reasonable cost. Of the 850 Google Drive users who gave detailed accounts of their use of Document Storage, 99% rated this feature as important or highly important.
Users report that Google Drive's Secure Data Storage offers robust security measures, including encryption in transit and at rest, and two-factor authentication. They appreciate the ability to control access to files and folders, ensuring data privacy. Reviewers feel confident in the reliability and availability of their data, accessible from anywhere. However, some users wish for built-in encryption capabilities without relying on third-party tools. Overall, they trust Google Drive for secure and protected data storage. Of the 510 Google Drive users who gave detailed accounts of their use of Secure Data Storage, 97% rated this feature as important or highly important.
Reviewers indicate that Google Drive's File Sharing capabilities are easy and intuitive, allowing users to share files with specific permissions (view, comment, edit). They appreciate the ability to share large files and collaborate in real-time with colleagues. Users find the link-sharing option particularly useful for quick access. However, some mention occasional issues with permission settings. Overall, they value the efficiency and flexibility of file sharing in Google Drive. Of the 1035 Google Drive users who gave detailed accounts of their use of File Sharing, 97% rated this feature as important or highly important.
Users highlight Google Drive's Document Management for its ability to organize files into folders, track changes, and maintain version history. They appreciate the search functionality, which makes finding documents easy. Reviewers also value the integration with other Google tools, enhancing collaboration and productivity. Some users mention the need for more advanced document retention capabilities. Overall, they find Google Drive effective for managing and organizing documents. Of the 557 Google Drive users who gave detailed accounts of their use of Document Management, 95% rated this feature as important or highly important.
Reviewers appreciate Google Drive's Access Controls/Permissions for allowing granular control over who can view, edit, or comment on files. They find it easy to manage permissions and ensure data privacy. Users value the ability to change access settings at any time, providing flexibility and security. However, some mention occasional issues with permission settings. Overall, they feel confident in the control and security provided by Google Drive's access management. Of the 740 Google Drive users who gave detailed accounts of their use of Access Controls/Permissions, 94% rated this feature as important or highly important.
Users report that Google Drive's Mobile Access is convenient and user-friendly, allowing them to access, edit, and share files from their smartphones or tablets. They appreciate the ability to work on documents on-the-go and the seamless synchronization across devices. Reviewers find the mobile app efficient for managing files, although some note occasional upload delays. Overall, they value the flexibility and convenience of accessing Google Drive from mobile devices. Of the 497 Google Drive users who gave detailed accounts of their use of Mobile Access, 92% rated this feature as important or highly important.
All Google Drive features
Google Drive awards
Google Drive alternatives
Google Drive pricing
Value for money
4.7
/5
27.6K
Starting from
6
/user
Per month
Google Drive support options
Typical customers
Platforms supported
Support options
Training options
Google Drive reviews
Overall rating
4.8
/5
27.6K
Positive reviews
98
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.25/10
21.8K
5.2K
529
46
10
Google Drive FAQs
Google Drive has the following pricing plans:
Starting from: $6.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Google Drive?
Google Drive has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Google Drive support?
Google Drive supports the following languages:
Chinese (Traditional), Japanese, English, Russian, Swedish, Arabic, Danish, Hebrew, Korean, Thai, Turkish, Portuguese, Spanish, Dutch, Italian, French, German, Chinese (Simplified), Polish
Q. Does Google Drive support mobile devices?
Google Drive supports the following devices:
Android, iPad, iPhone
Q. Does Google Drive offer an API?
Yes, Google Drive has an API available for use.
Q. What other apps does Google Drive integrate with?
Google Drive integrates with the following applications:
Microsoft Outlook, Less Annoying CRM, PayPal, Aircall, Zoho CRM, Insightly, Zapier, Google Docs, Docusign, Trello, Zoho Books, FreshBooks, Uberflip, Bookedin, SimplyCast, Salesforce Sales Cloud, Close, Slack, Nimble, ERPLY, Zendesk Sell, Lucidchart, Zinc, Wave, BuiltWith, Yesware, vcita, Mailchimp, Wrike, Asana, FreeAgent, Xero, CubeAnywhere, Smartsheet, Cyfe, Google Sheets, Zoho Invoice
Q. What level of support does Google Drive offer?
Google Drive offers the following support options:
FAQs/Forum, Email/Help Desk, 24/7 (Live rep), Knowledge Base