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WestFax Logo

HIPAA Compliant Fax. Cloud Fax Server.

Table of Contents

WestFax - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2025

WestFax overview

What is WestFax?

WestFax is an integrated fax server solution that helps businesses in healthcare, broadcasting, and other industries streamline customer interactions by sending and receiving encrypted faxes. Professionals can send confidential documents to clients through a unique fax ID and secure critical messages via password protection and SSL/TLS encryption.

Enterprises can utilize WestFax’s mobile application to send faxes with multiple file attachments and notify customers about status updates via email. It allows managers to generate exception reports with various customizable fields such as name, company, contact information, and customer ID. Users can also upload documents on the system in several formats including Word, PDF, Tiff, Excel, Publisher, and PowerPoint.

WestFax comes with an application programming interface (API), which allows organizations to modify the system and integrate it with various third-party systems. Using the broadcasting module, users can schedule and fax specific documents to multiple recipients. Plus, healthcare providers can prevent unauthorized exploitation of ePHI data via AES 256-bit encryption.

Starting price

0.015per user

Alternatives

with better value for money

WestFax’s user interface

Ease of use rating:

WestFax reviews

Overall rating

4.9

/5

18

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.94/10
Rating distribution

5

4

3

2

1

17

1

0

0

0

Who uses WestFax?

Based on 18 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer & Network Security
Health, Wellness and Fitness
Computer Software
Others

Use cases

Fax Server

WestFax's key features

Most critical features, based on insights from WestFax users:

Fax to email
Delivery tracking
Automated routing
Email to fax
Archiving & retention
FoIP

All WestFax features

Features rating:

Access controls/permissions
Activity tracking
Alerts/Notifications
API
Archiving & retention
Automated routing
Collaboration tools
Communication management
Compliance management
Contact database
Delivery tracking
Document storage
Electronic faxes
Email to fax
Encryption
Fax Management
Fax to email
File management
File transfer
FoIP
HIPAA compliant
Multiple format support
Multiple user accounts
Purchasing & receiving
Reporting & statistics
Role-Based permissions
Secure data storage
Self service portal
SSL security
Third-Party integrations
User management
Whitelisting/Blacklisting

WestFax alternatives

WestFax logo

Starting from

0.015

/user

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Documo logo
visit website

Starting from

75

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
eGoldFax logo
visit website

Starting from

29.99

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
iFax logo

Starting from

9.99

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

WestFax pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

HIPAA FAX

0.02

/user

One-time payment

BUSINESS FAX

0.02

/user

One-time payment

FAX API

0.015

/user

One-time payment

User opinions about WestFax price and value

Value for money rating:

WestFax integrations (1)

Integrations rated by users

We looked at 18 user reviews to identify which products are mentioned as WestFax integrations and how users feel about them.

Epic logo
Epic

Integration rating: 1.0 (1)

because of the patient exercise HEP integration

KK

Krista K.

Clinical Educator

WestFax support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

Webinars
In Person
Documentation
Live Online

WestFax FAQs

Q. Who are the typical users of WestFax?

WestFax has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. Does WestFax support mobile devices?

WestFax supports the following devices:
iPhone, Android


Q. What level of support does WestFax offer?

WestFax offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat

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