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iFax Logo

iFax

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HIPAA compliant and cloud-based faxing solution

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iFax Pricing, Features, Reviews and Alternatives

iFax FAQs

Q. What type of pricing plans does iFax offer?

iFax has the following pricing plans:
Starting from: $9.99/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of iFax?

iFax has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does iFax support?

iFax supports the following languages:
English


Q. Does iFax support mobile devices?

iFax supports the following devices:
Android, iPad, iPhone


Q. Does iFax offer an API?

Yes, iFax has an API available for use.


Q. What other apps does iFax integrate with?

iFax integrates with the following applications:
Zapier


Q. What level of support does iFax offer?

iFax offers the following support options:
24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, Chat

iFax product overview

Price starts from

9.99

/user

Per month

What is iFax?

iFax is a web-based faxing application to be created, since then it has grown into a complete online faxing solution to enable businesses to utilize fax online and enhance their faxing process. iFax has been serving businesses of all sizes across all industries for well over a decade.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Knowledge Base
Email/Help Desk
FAQs/Forum
Chat

Training options

In Person

Not sure about iFax? Compare it with a popular alternative

Starting from

9.99

/user

Per month

Free plan
Free trial
Pricing range

Starting from

29.99

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

iFax pricing information

Value for money

4.7

/5

361

Starting from

9.99

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

iFax features

Functionality

4.8

/5

361

Total features

42

1 categories

Most valued features by users

Third-Party Integrations
API
Alerts/Notifications
Reporting & Statistics
Contact Management
Access Controls/Permissions
Communication Management
Active Directory Integration

Functionality contenders

iFax users reviews

Overall Rating

4.8

/5

361

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.26/10
Rating distribution

5

4

3

2

1

318

26

7

0

10

Pros
I do not fax very often so I was extremely pleased that iFax has the free to use option. It's perfect for the occasional fax situation and I thought it was super easy to figure out and send a fax.
The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.
I rarely fax so this being easy to use, hassle free, and free was perfect.
Cons
I denied it n hours later my service would return for a few pages then another lock out. I have been complaining for two weeks with [SENSITIVE CONTENT] but nothing changed.
Inability to cancel and having to dispute with credit card company.
Not able to attach a file, fax not received, no refund, cancellation blocked.

Overall rating contenders

LR
AvatarImg

Luis Reinaldo C.

Accounting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iFax

Reviewed 3 years ago
Pros

It is cheaper compared to other providers, the ease of use and its design is very intuitive and easy to use. We personally take care of it a lot when it is necessary to solve a problem or unforeseen.

Cons

I would highly recommend this app to everyone.

JM
AvatarImg

John M.

Medical Practice, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cloud Based Faxing

Reviewed 4 years ago
Pros

It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.

Cons

there was o phonebook but they told me that this is being built

LF
AvatarImg

Luzmar F.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Fraudulent Company

Reviewed 4 years ago

AWFUL! Do not even try it, do not give them your information.

Pros

Nothing! At first, it looks like a legal company the free trial is very appealing; however, they will charge you WAY before the trial ends, I got charged $99.99 the 2nd day I started the "free trial"

Cons

IS ALL CONS! After the charged me the 2nd day of my supposed "free trial" I have been contacting them, through their dashboard portal and the customer service email, they keep giving me the same "copy and paste" responds. First, they say I had to contact Microsoft to request a refund, then that said I had to contact PayPal to request a refund. NOWHERE in their terms ad conditions, nor the moment you are signing up for the trial it says I will have to go through a third party to request a refund. But above all, all of this could of being avoided if they wouldn't charge the very 2nd day I made the HUGE mistake of giving them my information.

DS
AvatarImg

Dawn S.

Insurance, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love this!

Reviewed a year ago

This was so simple and easy to use. I had to bookmark the site "just in case" I ever need to fax again. Oh, and so quick! It got my documents there in hard copy format just in the snap of the fingertips. What's not to love about this?

Pros

This is about the only time I ever needed to send a fax from home. All other fax services required me to sign up, purchase a phone number, and pay a fee per fax/page. I do not need all that. This service allowed me to send just one fax up to five pages, I believe, and there was no charge. Just what I needed.

Cons

Honestly, if anyone has anything negative to say about this service, well, then they may be spoiled rotten and should be ashamed of themselves.

SH
AvatarImg

Syed H.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Medical Practice

Reviewed 4 years ago

iFax has helped us make that transition into a paperless reality. Ifax support is always kind and fast to respond to my emails.

Pros

Fast interface, templated, automated, dynamic

Cons

Annual updating can be made more seamless

Common iFax comparisons

iFax logo
mFax logo
iFaxvsmFax

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