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mFax Logo
mFax

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Cloud-based solution for streamlining fax operations

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mFax Pricing, Features, Reviews and Alternatives

mFax product overview

Price starts from

25

Per month

Flat Rate

What is mFax?

mFax is a cloud-based fax server solution that helps enterprises streamline email-to-fax as well as print-to-fax operations. It enables users to convert documents in various formats including DOC, PPT, PDF, and JPEG, and receive confirmation on delivered faxes via email.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Chat
Email/Help Desk
Phone Support
24/7 (Live rep)

Training options

In Person
Live Online

mFax pricing information

Value for money

4.7

/5

80

Starting from

25

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

mFax features

Functionality

4.8

/5

80

Total features

31

1 categories

Most valued features by users

Third-Party Integrations
API
Alerts/Notifications
Reporting & Statistics
Contact Management
Access Controls/Permissions
Archiving & Retention
Automated Routing

Functionality contenders

mFax users reviews

Overall Rating

4.8

/5

80

Positive reviews

99

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.19/10
Rating distribution

5

4

3

2

1

63

16

1

0

0

Pros
MFax fit the bill for us and has fulfilled their promise of an excellent fax platform that works. Also, the continual addition of features has been a welcomed benefit.
This was easy to setup and I love how easy it is to use. Much, more user friendly than the service we had been using.
The ease of operation and clarity. For my very small operation I have found this to be not only the best value, but also the most intuitive package that I have used.
Cons
I wish pricing was more aggressive. The per pages pricing is dumb.
The only con I can think of about the program is just how long it takes sometimes to find out the fax was unsuccessful.
Sometimes response times lag which makes it difficult to track sometimes.

Overall rating contenders

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Ashleigh D.

Insurance, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Confirmation and Easy to Use

Reviewed 4 years ago

Very good. I love the record keeping it enables our office to utilize, and I can show clients of ours when faxes are not being received to ease any frustration they might have regarding our service. I also like being able to go through older faxes on the webpage. As a manager I need to be able to see when our employees sent items, or make sure they are following up to see that faxes went through. This program gives me the ability to do so.

Pros

I have the ability to see when and why a fax did not go through and I can print or upload images regarding the success of a fax to a client file. In our industry, being able to prove something was sent or received could be the difference between being liable or not.

Cons

I have a hard time using the fax from email feature (like actually using my emails to send out a fax). The email is difficult to remember, especially since we used another service provider before for many years. I like using the website better.

LH
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Lupe H.

Insurance, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Field agent review

Reviewed 3 years ago

Faxing with email. Combining files to one PDF

Pros

The website product is very easy to use. We operate most of it through email programs. The ability to combines files to one PDF was a game changer for our office. I am sure there are other features available but we make the most of the features we use most.

Cons

The system is able to give a total count of pages sent at the end of the bill cycle. It would be helpful to know the count during the cycle.

EN
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Eleanor N.

Government Administration, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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mFax Review

Reviewed 4 years ago

The benefits is that you can maintain a copy of all your outgoing and incoming faxes in you email. As an administrator of mFax, it is very easy to set-up users.

Pros

Dragging and dropping the attachments to be added to the fax. The ease in which to setup users. The ability to add another person to a fax number. That being able to copy and paste the printer driver. Having the different choices to pick your fax cover page.

Cons

You could not view the fax before you sent it. When there is a duplicate fax number added there should be some notification of duplications. I don't really understand the tags. Although I don't use them on a regular bases. I know it is a time saver for people who fax on a daily bases to multiple groups. Not sure if the individual information populates on to the fax cover page.

BH
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Brian H.

Higher Education, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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M-Fax software

Reviewed 4 years ago

I am replacing all of the fax machines on campus. The MFAX easy to use and eliminates the analog fax machines problems with the ATA convertors. I have heard no complaints about the systems from my end users.

Pros

Ease of deployment for the admins, very easy to use. The end user does not require much training, simple to use.

Cons

I don't like the way the software saves, it is confusing when the window does not close after hitting save.

SR
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Shannon R.

Wireless, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review

Reviewed 4 years ago

Compaired to what we had before this is amazing platform and look forward to future developments and changes that improve the FaxBridge / portal capabilities

Pros

I like how easy it is to use, as well as the security features and compliance

Cons

I do not like how the FaxBridges operate on Microtik routers There are still a few bugs but between me and mFax we are gradually working those out

mFax FAQs

Q. What type of pricing plans does mFax offer?

mFax has the following pricing plans:
Starting from: $25.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of mFax?

mFax has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does mFax support?

mFax supports the following languages:
English


Q. Does mFax offer an API?

Yes, mFax has an API available for use.


Q. What other apps does mFax integrate with?

mFax integrates with the following applications:
Dropbox Business, Google Drive, Box


Q. What level of support does mFax offer?

mFax offers the following support options:
FAQs/Forum, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)

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