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Documo
5
69
4
16
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based solution for streamlining fax operations
Table of Contents
Documo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Documo overview
What is Documo?
Documo is the document layer specialty practices run on. Its platform sends and receives every fax with a 99.8% delivery rate, reads and classifies each document with AI, and delivers clean, structured data into the patient chart — so the information your systems depend on arrives complete and on time. Practices get one view of every document moving in and out, across every location and every system they run. Documo is HIPAA compliant with a signed BAA on every account, HITRUST e1 certified, is SOC 2 Type II audited, and is available in the ModMed synapSYS Marketplace, with integrations across eClinicalWorks, NextGen, and PointClickCare. Documo serves solo providers through large multi-location specialty groups and MSOs across the United States. Learn more at documo.com.
Documo’s user interface
Documo reviews
Overall rating
4.8
/5
86
Positive reviews
93
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.93/10
5
4
3
2
1
69
16
1
0
0
Kelly K.
Admin
Stephanie S.
Owner, manager and LPN
Stephanie S.
Owner, manager and LPN
Spencer R.
Clinic Administrator
Who uses Documo?
Based on 86 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Documo's key features
Most critical features, based on insights from Documo users:
All Documo features
Features rating:
Documo alternatives
Documo
Starting from
75
Per month
eGoldFax
Starting from
29.99
PandaDoc
Starting from
19
/user
Per month
Docusign
Starting from
15
Per month
Documo pricing
Pricing plans
Pricing details:
Custom
No pricing info
Features included:
- Unlimited pages/mo
- Customized fax numbers
- Customized pricing
- API add-on available
- Unlimited users
Free Trial
No pricing info
Features included:
- API developer sandbox
- 1 included fax number
- 1 User
- Portal Access
- Send and receive faxes
- 14-days of access without purchase
User opinions about Documo price and value
Value for money rating:
To see what individual users think of Documo's price and value, check out the review snippets below.
Kelly K.
Admin
Stephanie S.
Owner, manager and LPN
Documo integrations (3)
Integrations rated by users
We looked at 86 user reviews to identify which products are mentioned as Documo integrations and how users feel about them.
Integration rating: 5.0 (3)
“Prevents headache of manual import and making sure no clients are missing out on information”
“to integrate my notes, it doesn't work”
Elaine C.
Owner and Therapist
Other top integrations
Documo support options
Typical customers
Platforms supported
Support options
Training options
Documo FAQs
Q. What level of support does Documo offer?
Documo offers the following support options:
FAQs/Forum, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)