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XM Fax Logo

Cloud-based solution to send & receive documents through fax

Table of Contents

XM Fax - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

XM Fax overview

What is XM Fax?

XM Fax by XMedius is a file exchange solution that enables SMBs and large enterprises to share confidential information including contracts, legal notices, financial statements, health records, and transcripts via fax. Businesses can choose the on-premises, cloud, or hybrid deployment option based on their scalability and security requirements. The platform can also be accessed on mobile devices using the native mobile apps available for Android and iOS devices.

XM Fax is used in various industries such as government, healthcare, finance, education, legal, and retail, with multiple teams in different geographical locations. The solution enables users to store all faxes online and view private information from any device. XM Fax also offers mobility features and enables users to send or receive faxes through email, web application, web browser, or mobile devices.

XM Fax offers outbound and inbound fax features such as broadcast faxing, scheduled faxing, auto retry attempts, fax notifications, searchable PDFs, bar code routing, and delivery of fax to remote printers. Administrators can also download real-time fax reports or logs for audit purposes. The solution has the capability to automatically route the faxes to other groups, users, or applications.

XM Fax is compliant with Sarbanes-Oxley, HIPAA, GLBA and FERPA regulations to ensure the security and confidentiality of user documents. The solution also offers integration with Microsoft Outlook, SharePoint, Exchange, and Office. XM Fax provides volume-based or pay-per-use pricing models to all its users.

Key benefits of using XM Fax

• XM Fax enables business executives to use their mobile device's camera to scan documents before faxing them.

• The solution lets users fax documents from any mobile application that has the capability to export MS Word, PDF, image files or other formats supported by the fax service.

• XM Fax offers flexibility to users by enabling them to either manually enter the fax recipients or search them from their contact list.

• The solution provides a digital signature capture feature which allows users to sign legal documents before faxing them.

• XM Fax enables organizations to manage and group users for billing and classification purposes.

Starting price

200 /
per month

Alternatives

with better value for money

XM Fax’s user interface

Ease of use rating:

XM Fax reviews

Overall rating

4.7

/5

38

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.15/10
Rating distribution

5

4

3

2

1

29

8

1

0

0

Pros
“We were looking for an alternative to RightFax thanks to the high handedness of the RightFax support team. XmediusFax turned out to be a great alternative with excellent support.”

Verified reviewer

Anonymity request

“Improved our ability to deploy fax services and better secure the capabilities in regard to Personal Identifiable Information (PII), HIPPA and other Confidential documents.”
JC

Jonathan C.

Senior Systems Support

“Support, XMedius support is outstanding. Once in place and configured, the system is rock solid and requires virtually no ongoing maintenance.”

Verified reviewer

Anonymity request

Cons
“A problem with the XMediusFAX Java Jakarta interface with IIS requires a 3am restart daily in order to keep the service from failing intermittently. The fix is Uninstall/Reinstall Jakarta & IIS.”

Verified reviewer

Anonymity request

“The on-prem setup and configuration can be somewhat intimidating especially if you are unfamiliar with VoIP technology.”
RC

Richard C.

Application Support Analyst

“The interface is somewhat confusing because of the seemingly duplicate configuration settings between the site section and the general section.”
MA

Martin A.

Software Installation Rep Level 3

Who uses XM Fax?

Based on 38 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Government Administration
Information Technology and Services
Computer Software
Education Management
Others

Use cases

- Not enough reviews
-
-
-
-
-

XM Fax's features

Features rating:

Access controls/permissions
Active directory integration
Archiving & retention
Audit trail
Automated routing
Collaboration tools
Delivery tracking
Document storage
Electronic faxes
Email to fax
Fax Management
Fax to email
FoIP
Full text search
HIPAA compliant
Invoice management
Purchasing & receiving
SSL security
Third-Party integrations
Whitelisting/Blacklisting

XM Fax alternatives

XM Fax logo

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200

Per month

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eGoldFax logo

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XM Fax pricing

Value for money rating:

Starting from

200

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about XM Fax price and value

Value for money rating:

To see what individual users think of XM Fax's price and value, check out the review snippets below.

“We were looking for an alternative to RightFax thanks to the high handedness of the RightFax support team. XmediusFax turned out to be a great alternative with excellent support.”

Verified reviewer

Anonymity request

“Improved our ability to deploy fax services and better secure the capabilities in regard to Personal Identifiable Information (PII), HIPPA and other Confidential documents.”
JC

Jonathan C.

Senior Systems Support

XM Fax integrations (3)

XM Fax support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Knowledge Base
Chat
24/7 (Live rep)

Training options

In Person
Webinars
Documentation
Live Online
Videos

XM Fax FAQs

Q. Who are the typical users of XM Fax?

XM Fax has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does XM Fax support?

XM Fax supports the following languages:
English, French, German, Italian, Portuguese, Russian, Spanish


Q. Does XM Fax support mobile devices?

XM Fax supports the following devices:
Android, iPad, iPhone


Q. Does XM Fax offer an API?

No, XM Fax does not have an API available.


Q. What level of support does XM Fax offer?

XM Fax offers the following support options:
Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)

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