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Transform agent productivity, enhance end-user experience, and drive value across your organization, with multi-layered service management, built-in asset management, and advanced automation & orchestration.
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Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
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EisenVault is a document management and storage solution that can be deployed on-premise or within the Microsoft Azure cloud. The platform allows users to securely store, encrypt, and edit documents, as well as organize folders and department workspaces to facilitate collaboration.
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Knowledge at your fingertips allows you to respond quicker and improve the efficiency of your support team, freeing up resources to tackle tougher issues. Benefit from key features like: knowledge categorization, custom forms & fields, document themes & templates, WYSIWYG editor, and more.
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BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent customer support.
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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.
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Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy.
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Pobuca Connect - Connect with your contacts. Turn your multiple and overlapping contact lists into one shared company address book accessed on any device.
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Enterprise community application that allows organizations to build communities that connect employees, customers, and partners to the information they need.
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MyHub intranet software is the perfect solution for sharing best practices and knowledge across your business while at the same time improving compliance.
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Speakap is an enterprise social network and communication platform which enables organizations of all sizes to improve engagement with non-desk and customer-facing employees to share new knowledge, ideas, internal achievements, and more
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With solutions designed to make all that intelligence accessible to the right people, you’ll realize your organization’s untapped potential. Self-serve IT. Branding that’s finally on-brand. Compliance with a click. And a new standard for productivity.
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Schoox transforms learning into business growth. Our SaaS learning platform and course marketplace help companies accelerate business results by unlocking employee potential, boosting customer retention, and driving reseller revenue through learning.
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eHabilis is a knowledge and talent management software that helps organizations maintain and distribute training sessions, best practice manuals, audio clips, infographics, and more. Team members can gain points based on knowledge acquisition, test completion, and other collaborative activities.
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FORM OpX empowers teams to improve operational compliance by digitizing audits and inspections on mobile to reduce risk and improve safety and quality from the frontline.
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Genesys DX (formerly Bold360) is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them.
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Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.
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keelearning is a cloud-based learning management system with a quiz function, designed for mobile use. This is also reflected in the usability.
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EFI Pace is a business management software that provides businesses in the printing industry with integrated solutions for job planning, estimation, task scheduling, data collection, accounting, and more.
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OnScreen step by step walkthroughs to help business users complete any task live in any application.
Business process guides created in minutes by power users or trainers. Trusted by top Enterprise organizations to improve training & onboarding users on SAP, Salesforce, or any business application.
Business process guides created in minutes by power users or trainers. Trusted by top Enterprise organizations to improve training & onboarding users on SAP, Salesforce, or any business application.
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EKR ORCHESTRA helps businesses create, store and manage catalogs, technical manuals, and other documents on a unified portal. Users can organize information about procedural instructions, regulatory data, products, company, and more for various processes in a centralized repository.
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Greenbox is a web-based document management system designed to help organizations store, track, modify, and manage documents on a centralized platform. Features include commenting, labelling, reminders, watermarking, user management, bulk permissions, file transfer, and space utilization tracking.
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