Knowledge Management Software

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160 apps

NotoWare   

0
Knowledge management solution for small to large businesses
NotoWare is a cloud-based knowledge management solution designed to help businesses of all sizes manage employee training. NotoWare enables managers to implement new processes and communicate best-practice information to employees across their entire organization. Read more about NotoWare
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Knowledge management solution for small to large businesses
NotoWare is a cloud-based knowledge management solution designed to help businesses of all sizes manage employee training. NotoWare enables managers to implement new processes and communicate best-practice information to employees across their entire organization. Read more about NotoWare
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IntelliEnterprise   

1
Intranet software suite
Share and retain knowledge with collaborative tools for Knowledge Base, Wikis, Blogs, Comments – all customizable and fully searchable. Read more about IntelliEnterprise
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Intranet software suite
Share and retain knowledge with collaborative tools for Knowledge Base, Wikis, Blogs, Comments – all customizable and fully searchable. Read more about IntelliEnterprise
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Freshservice   

368
A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
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A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
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Shelf   

45
Knowing Made Easy
Shelf is an Intelligent knowledge management platform for contact centers and help desks that makes finding, maintaining and updating critical knowledge easy. Read more about Shelf
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Knowing Made Easy
Shelf is an Intelligent knowledge management platform for contact centers and help desks that makes finding, maintaining and updating critical knowledge easy. Read more about Shelf
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Supportbench   

17
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
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All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
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Twine   

6
Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine
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Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine
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Freshdesk   

2,180
Online helpdesk system and customer service software
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
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Online helpdesk system and customer service software
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
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Helpjuice   

67
Cloud-based knowledge management platform
Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers. Read more about Helpjuice
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Cloud-based knowledge management platform
Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers. Read more about Helpjuice
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BoostHQ   

8
Knowledge sharing platform & employee learning community
The leading knowledge management platform for organizations to share, centralize and discuss internal knowledge. Read more about BoostHQ
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Knowledge sharing platform & employee learning community
The leading knowledge management platform for organizations to share, centralize and discuss internal knowledge. Read more about BoostHQ
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Cocoom   

1
Internal content creation and knowledge sharing platform
Cocoom is a content creation and knowledge sharing platform for project management and team collaboration. The internal communication tool allows managers and employees to share daily memos, visions, action plans, feedback, and more with customizable branding and templates. Read more about Cocoom
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Internal content creation and knowledge sharing platform
Cocoom is a content creation and knowledge sharing platform for project management and team collaboration. The internal communication tool allows managers and employees to share daily memos, visions, action plans, feedback, and more with customizable branding and templates. Read more about Cocoom
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Yonyx   

95
Decision tree driven Interactive guides for customer service
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Read more about Yonyx
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Decision tree driven Interactive guides for customer service
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Read more about Yonyx
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Zendesk   

2,374
Cloud-based Help Desk & Customer Support Platform
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
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Nuxeo   

29
Build Smarter Solutions for Today's Content Challenges
Build an advanced knowledge management system for searching, managing and accessing otherwise hidden information across multiple platforms. Read more about Nuxeo
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Build Smarter Solutions for Today's Content Challenges
Build an advanced knowledge management system for searching, managing and accessing otherwise hidden information across multiple platforms. Read more about Nuxeo
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Knowledge Center   

13
Knowledge Management Platform for Customer Service
Call Centers, Contact Centers, Customer Support. Read more about Knowledge Center
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Capacity   

11
Artificial Intelligence-based knowledge management solution
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules. Read more about Capacity
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Artificial Intelligence-based knowledge management solution
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules. Read more about Capacity
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Galisto   

2
Cloud-based platform for knowledge sharing
Galisto is a cloud-based knowledge sharing solution designed to help businesses exchange relevant information & facilitate collaboration across teams. It lets users organize content in entries & subjects according to date & time, as well as merge them permanently or temporarily for overview. Read more about Galisto
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Cloud-based platform for knowledge sharing
Galisto is a cloud-based knowledge sharing solution designed to help businesses exchange relevant information & facilitate collaboration across teams. It lets users organize content in entries & subjects according to date & time, as well as merge them permanently or temporarily for overview. Read more about Galisto
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Lessons Learned Database   

2
A database for storing and searching for lessons learned
The Lessons Learned Database is a knowledge repository which helps users capture, manage & reuse lessons learned & best practices. Read more about Lessons Learned Database
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A database for storing and searching for lessons learned
The Lessons Learned Database is a knowledge repository which helps users capture, manage & reuse lessons learned & best practices. Read more about Lessons Learned Database
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LiveAgent   

927
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
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Bitrix24   

419
100% free CRM, collaboration and communication tool suite
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!… Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!… Read more about Bitrix24
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livepro   

130
Knowledge management system
livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets. Read more about livepro
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Knowledge management system
livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets. Read more about livepro
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ProProfs Knowledge Base   

17
Easily Create online FAQs, user manuals, documentation &more
ProProfs Knowledge Base Software helps firms manage their business knowledge at a central location. It enables all the employees to come together and contribute to building and managing knowledge, which enhances collaboration and promotes a knowledge-sharing culture. Read more about ProProfs Knowledge Base
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Easily Create online FAQs, user manuals, documentation &more
ProProfs Knowledge Base Software helps firms manage their business knowledge at a central location. It enables all the employees to come together and contribute to building and managing knowledge, which enhances collaboration and promotes a knowledge-sharing culture. Read more about ProProfs Knowledge Base
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Seismic   

76
Powerful enablement for your sales and marketing teams
Harness Seismic's content platform to scale your document control efforts. Create a single-source-of-truth for all your company's collateral, and ensure that your company is running efficiently with document approval workflows, version control, and the ability to update content at scale. Read more about Seismic
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Powerful enablement for your sales and marketing teams
Harness Seismic's content platform to scale your document control efforts. Create a single-source-of-truth for all your company's collateral, and ensure that your company is running efficiently with document approval workflows, version control, and the ability to update content at scale. Read more about Seismic
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TalentLMS  

317
The fastest path to awesome learning
Manage and share your company's knowledge through TalentLMS by creating, storing and organizing courses, distributing courses, and evaluating knowledge gained. Read more about TalentLMS
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The fastest path to awesome learning
Manage and share your company's knowledge through TalentLMS by creating, storing and organizing courses, distributing courses, and evaluating knowledge gained. Read more about TalentLMS
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Salesforce Service Cloud  

445
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
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SkyPrep  

92
Training Smarter, Faster
Capture, develop and share knowledge within our organization. Read more about SkyPrep
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Training Smarter, Faster
Capture, develop and share knowledge within our organization. Read more about SkyPrep
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