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Service Proz
All in one Solution for the Service Industry
(0)
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Service Proz Pricing, Features, Reviews and Alternatives
Service Proz FAQs
Service Proz has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Service Proz?
Service Proz has the following typical customers:
Mid Size Business, Small Business
Q. What languages does Service Proz support?
Service Proz supports the following languages:
English
Q. Does Service Proz support mobile devices?
Service Proz supports the following devices:
Android, iPad, iPhone
Q. Does Service Proz offer an API?
Yes, Service Proz has an API available for use.
Q. What level of support does Service Proz offer?
Service Proz offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support
Service Proz product overview
What is Service Proz?
What sets Service Proz apart from the competition is that it is both a Customer Relationship Manager (CRM) and a Field Service Management Software (FSM.) Track your leads, build task lists and send estimates all from the same system! Convert your lead into a job, plan the route and dispatch it straight to your techs phone.
Key benefits of using Service Proz
Integrates with Quickbooks Desk Top and Online
Route Planning
Two way texting and confirmations
Route Planning
Inventory
CRM and FSM under the same platform!
Estimates, invoices, contracts and digital signatures
Typical customers
Platforms supported
Support options
Training options
Not sure about Service Proz? Compare it with a popular alternative
Starting from
50
/user
Per month
Starting from
19.99
Flat Rate
Service Proz pricing information
Value for money
5.0
/5
11
Starting from
50
/user
Per month
Pricing options
Value for money contenders
Service Proz features
Functionality
4.6
/5
11
Total features
32
6 categories
Most valued features by users
Functionality contenders
Service Proz users reviews
Overall Rating
5.0
/5
11
Positive reviews
100
%
Overall rating contenders
Natalie C.
Construction, 51-200 employees
Used daily for 6-12 months
Review source
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The team have made the complicated transition from paper to paperless as easy as possible. They were readily available for training and questions with fast and knowledgeable communication. They have made this transition prompt and effective with zero down time. It's so difficult to find consistently reliable people and [SENSITIVE CONTENT HIDDEN] and his team have been nothing but that. This isn't a company where once you sign up you never hear from them again - there is continuous training and support that has made this a successful transition at every level for our entire company of 100 employees. I would 100% recommend ServiceProz.
ServiceProz has completely revolutionized our business. We now have oversight at any moment on all of our locations, we can pull up a job and its history instantly, and it allows us to see our technicians and installers work in real time. There is a single source of truth for each job - all the information, communication and logistics are in ServiceProz and I can't emphasize enough how this communication...
...continued from Pros: As for operations, since the jobs are in real time and we are able to see the schedule on each desk, we have answers immediately for our customers for availability or where our technicians are at a given point in time. Our installers and field supervisors upload photos to the work orders so that the scheduling department and sales team can see what is going on and that is priceless. The main obstacle is with our field people and that is with getting cell service. We are moving cell companies to try and offset this challenge.
Tom R.
Construction, 11-50 employees
Used daily for 2+ years
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Service Proz allows a forum call with current user at least 3 times a month which allows me to see how others use the program! The Service Proz team then goes to work to make any changes that can make the program better. Awesome tool for Service Proz users to engage in!
Saves my company alot of money every day with one piece flow. Service Proz allows my company to grow without adding employees with all the features it offers. Communication between different departments from the lead to the completion of job is visible in Service Proz! My company does not use texting or email outside of Service Proz which has completely eliminated, the "blame game" between sales, scheduling, purchasing, AR and AP!!
Service Proz can not replace your current way of doing business 100% due to the uniqueness of all businesses. My emotional ties to the old way of running my business were strong. I wrote all my own Excell programs and felt that was the only way! Change is hard, however, once I embarked down the Service Proz way with there team it was obvious my company over time would be in a much better place.
Alyx M.
Construction, 51-200 employees
Used daily for 2+ years
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I love that we are so close with the creator and are able to make adjustments to fit our company. The software has enabled us to efficiently organize our customers and serve them in the best way possible. The feature to upload pictures and notes specific to the job while on site from a mobile device has saved us multiple times from angry customers.
I love that it is so easy to talk to the creator about changing things however, when changing things it can kind of create bumps in the road.
David G.
Consumer Services, 11-50 employees
Used daily for 2+ years
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After numerous attempts with other software, this is absolutely the program for us! To start with the ease of use, anyone can operate in Service Proz. Also having the capability to access and manage multiple technicians in multiple cities, along with office personnel. Service Prozs gives us the ability to track everything from who, and exactly when a service request has been placed, dispatched, acknowledged, mapping, through completion, to finalizing. We are able to monitor and manage in real-time every facet of our industry.
We operate a 24-hour service company, I have on one occasion while working late on a holiday weekend, experienced a system software update which was breif but inconvient.
Roc W.
Construction, 1-10 employees
Used daily for 2+ years
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Its been amazing
It completely changed my life. It allowed me as a small business owner the same advantages that I knew when working for large companies. It got me organized and streamlined so I could better help my customers. Customer service rep and his team are amazing and you can’t beat the value.
Nothing!..Every question answered and every issue dealt with quickly and professionally.
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