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Acuity Scheduling vs BookSteam Comparison (2026)

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Good recommendations?

Acuity Scheduling logo

Acuity Scheduling

BookSteam logo

BookSteam

Overview

Let your clients book appointments, classes, or packages, fill out intake forms, add appointments to their calendar, receive confirmation and reminder notifications, and reschedule, cancel, and pay for appointments automatically—zero hula dancing, email ping-pong, or phone tag required.

BookSteam allows your clients to book, reschedule or cancel appointments & classes 24/7. Supports notifications, online payments & calendar syncing.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

20

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

5.7K

5

4

3

2

1

4.6K

938

150

20

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.7

122

5

4

3

2

1

89

29

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

“It is a reliable scheduling solution that helps streamline appointment management, improve client communication, and reduce administrative tasks.”
JS

Janapher S.

Administrative Coordinator

“Acuity filled the scheduling gap where we needed it. As we grew the business, it provided us with quick wins in standing up a new business model that required dynamic scheduling across multiple platforms including M365, Postgresql and Retool. ”
Verified reviewer profile picture

Eric T.

Director, Digital Transformation

“My favorite feature is that I can set specific appointment times on my availability calendar such as 10a, 1pm, 3:30p . ”
JD

Jennifer D.

Owner

Pros

“They have all the features that you would need, for example we use memberships, promotions, packages, class management, and the big one is resource management.”
LS

Leo S.

Management

“We use it in our studio to manage our calendar and bookings, as well as students payments.”
DR

Diane R.

Instructor

“Less hassle for our business to deal with online package purchases, everything is done online.”
SR

Sarah R.

Staff

Cons

“Customizing the booking page beyond the basics requires more effort than it should. And if you have a more complex multi-staff setup, the logic around calendar management can get confusing quickly.”
DT

Dimitri T.

consultant

“That it doesn’t offer enough customization for the scheduling interface.”
CF

Colby F.

Personal Trainer and Nutritionist

“Acuity Scheduling is on time-based events, so it's not a solution for multi-day events, industries like hotels, and bed and breakfasts.”
DK

David K.

President

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features133
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Communication Management
  • Confirmations/Reminders
  • Consent Management
  • Contact Database
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Discount Management
  • Document Management
  • Drag & Drop
  • Driver Scheduling
  • EDI
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Enrollment Confirmation
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Dance Studios
  • For Financial Institutions
  • For Martial Arts
  • For Medical Spas
  • For Music Schools
  • For Optometrists
  • For Photography Studios
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Health Coaching
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • K-12
  • Lesson Notes
  • Life Coaching
  • Maintenance Scheduling
  • Marketing Automation
  • Member Accounts
  • Member Management
  • Membership Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Classes
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Onsite Registration
  • Parent Portal
  • Parent/Student Portal
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Pet Grooming
  • Physician Management
  • Point of Sale (POS)
  • Progress Reports
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Service Catalog
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Template Management
  • Third Party Booking
  • Third-Party Integrations
  • Timer
  • Timesheet Management
  • Transaction History
  • Treatment Packages
  • Virtual Meetings
  • Web Forms
  • Website Integration
  • eCommerce Management
  • iCalendar Support
  • Total features140
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Communication Management
  • Confirmations/Reminders
  • Consent Management
  • Contact Database
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Discount Management
  • Document Management
  • Drag & Drop
  • Driver Scheduling
  • EDI
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Enrollment Confirmation
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Dance Studios
  • For Financial Institutions
  • For Martial Arts
  • For Medical Spas
  • For Music Schools
  • For Optometrists
  • For Photography Studios
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Health Coaching
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • K-12
  • Lesson Notes
  • Life Coaching
  • Maintenance Scheduling
  • Marketing Automation
  • Member Accounts
  • Member Management
  • Membership Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Classes
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Onsite Registration
  • Parent Portal
  • Parent/Student Portal
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Pet Grooming
  • Physician Management
  • Point of Sale (POS)
  • Progress Reports
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Service Catalog
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Template Management
  • Third Party Booking
  • Third-Party Integrations
  • Timer
  • Timesheet Management
  • Transaction History
  • Treatment Packages
  • Virtual Meetings
  • Web Forms
  • Website Integration
  • eCommerce Management
  • iCalendar Support

Integrations

  • Total integrations45
  • AWeber
  • ActiveCampaign
  • Basecamp
  • Capsule
  • ClassPass
  • Constant Contact
  • Drip
  • Drupal
  • FreshBooks
  • GoDaddy Website Builder
  • GoTo Meeting
  • Google Analytics 360
  • Google Calendar
  • Google Meet
  • Google Workspace
  • Highrise
  • Instagram
  • Joomla
  • Kit
  • Leadpages
  • Mad Mimi
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • PayPal Enterprise Payments
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReferralCandy
  • Salesforce Platform
  • Shopify
  • Simplero
  • Square Payments
  • Squarespace
  • Stripe
  • Twilio
  • UpLaunch
  • Wix
  • WordPress
  • Wufoo
  • Zapier
  • Zoho CRM
  • Zoho Flow
  • Zoom Workplace
  • iCloud
  • Total integrations5
  • AWeber
  • ActiveCampaign
  • Basecamp
  • Capsule
  • ClassPass
  • Constant Contact
  • Drip
  • Drupal
  • FreshBooks
  • GoDaddy Website Builder
  • GoTo Meeting
  • Google Analytics 360
  • Google Calendar
  • Google Meet
  • Google Workspace
  • Highrise
  • Instagram
  • Joomla
  • Kit
  • Leadpages
  • Mad Mimi
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • PayPal Enterprise Payments
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReferralCandy
  • Salesforce Platform
  • Shopify
  • Simplero
  • Square Payments
  • Squarespace
  • Stripe
  • Twilio
  • UpLaunch
  • Wix
  • WordPress
  • Wufoo
  • Zapier
  • Zoho CRM
  • Zoho Flow
  • Zoom Workplace
  • iCloud

Alternatives

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