App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Acuity Scheduling vs BookSteam Comparison
Add to Compare
Compare similar apps
Calendly
Setmore
Booksy
Schedulicity
StyleSeat
Squire
Good recommendations?
Overview
Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...
BookSteam is a cloud-based, all-in-one, easy to use, robust and flexible online appointment scheduling application. With...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
16
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
19.95
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Daniel B.
Pros
Cons
Cons
Key features
- Total features118
- API
- Access Controls/Permissions
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Automated Scheduling
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Management
- Booking Notes
- Branch Optimization
- Business Coaching
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Capacity Management
- Certification Tracking
- Check-in/Check-out
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Color Codes/Icons
- Communication Management
- Confirmation/Reminders
- Consent Management
- Contact Database
- Contract/License Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Document Management
- Drag & Drop
- Driver Scheduling
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Employee Management
- Employee Scheduling
- Enrollment Confirmation
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- Fitness Plan
- For Accountants
- For Barbershops
- For Martial Arts
- For Medical Spas
- For Music Schools
- For Optometrists
- For Salons and Spas
- For Yoga/Pilates Studios
- Forms Management
- Gift Card Management
- Group Registration
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- Inventory Management
- Inventory Tracking
- Invoice Management
- Invoice Processing
- K-12
- Lesson Notes
- Life Coaching
- Maintenance Scheduling
- Marketing Automation
- Member Accounts
- Member Management
- Membership Management
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Grooming
- Multi-Language
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple Appointment Types
- Multiple User Accounts
- No-Show Tracking
- On Call Scheduling
- Online Booking
- Online Classes
- Online Payments
- Online Registration
- Online Scheduling
- Onsite Registration
- Parent Portal
- Parent/Student Portal
- Patient Intake
- Patient Management
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Performance Metrics
- Physician Management
- Point of Sale (POS)
- Progress Reports
- Progress Tracking
- Promotions Management
- Purchasing & Receiving
- Ratings/Reviews
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Reservations Management
- Resource Scheduling
- Revenue Management
- Room Booking
- SMS Messaging
- SMS Reminders
- SOAP notes
- SSL Security
- Sales Reports
- Scheduling
- Secure Login
- Self Check-in/Check-out
- Self Service Portal
- Service Catalog
- Single Provider Practice
- Social Media Integration
- Sport Coaching
- Staff Management
- Student Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Team Calendars
- Team Management
- Template Management
- Third Party Booking
- Third Party Integrations
- Timesheet Management
- Transaction History
- Treatment Packages
- Virtual Meetings
- Web Forms
- Website Integration
- eCommerce Management
- iCalendar Support
- Total features135
- API
- Access Controls/Permissions
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Automated Scheduling
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Management
- Booking Notes
- Branch Optimization
- Business Coaching
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Capacity Management
- Certification Tracking
- Check-in/Check-out
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Color Codes/Icons
- Communication Management
- Confirmation/Reminders
- Consent Management
- Contact Database
- Contract/License Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Document Management
- Drag & Drop
- Driver Scheduling
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Employee Management
- Employee Scheduling
- Enrollment Confirmation
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- Fitness Plan
- For Accountants
- For Barbershops
- For Martial Arts
- For Medical Spas
- For Music Schools
- For Optometrists
- For Salons and Spas
- For Yoga/Pilates Studios
- Forms Management
- Gift Card Management
- Group Registration
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- Inventory Management
- Inventory Tracking
- Invoice Management
- Invoice Processing
- K-12
- Lesson Notes
- Life Coaching
- Maintenance Scheduling
- Marketing Automation
- Member Accounts
- Member Management
- Membership Management
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Grooming
- Multi-Language
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple Appointment Types
- Multiple User Accounts
- No-Show Tracking
- On Call Scheduling
- Online Booking
- Online Classes
- Online Payments
- Online Registration
- Online Scheduling
- Onsite Registration
- Parent Portal
- Parent/Student Portal
- Patient Intake
- Patient Management
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Performance Metrics
- Physician Management
- Point of Sale (POS)
- Progress Reports
- Progress Tracking
- Promotions Management
- Purchasing & Receiving
- Ratings/Reviews
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Reservations Management
- Resource Scheduling
- Revenue Management
- Room Booking
- SMS Messaging
- SMS Reminders
- SOAP notes
- SSL Security
- Sales Reports
- Scheduling
- Secure Login
- Self Check-in/Check-out
- Self Service Portal
- Service Catalog
- Single Provider Practice
- Social Media Integration
- Sport Coaching
- Staff Management
- Student Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Team Calendars
- Team Management
- Template Management
- Third Party Booking
- Third Party Integrations
- Timesheet Management
- Transaction History
- Treatment Packages
- Virtual Meetings
- Web Forms
- Website Integration
- eCommerce Management
- iCalendar Support
Integrations
- Total integrations127
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations7
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
User reviews that mention these apps
Aleeda F.
Used daily for less than 6 months
Review source
Share this review:
Good range of features and the ability to issue class packages for classes is great. The front end is responsive and simple yet good design.
Unable to customsise email templates. I switched to booksteam from acuity because I wanted my clients to be able to book recurring appointments but most of my clients have complained that their recurring appointments don't usually work.
Metin U.
Information Technology and Services, 201-500 employees
Used daily for 1-2 years
Review source
Share this review:
BookSteam covers the entire appointment scheduling process with its comprehensive functions.
Automated scheduling of BookSteam should be enriched with more advance features.
Erik S.
1,001-5,000 employees
Used weekly for 1-2 years
Review source
Share this review:
Books steam is awesome for appointment scheduling tool.
I really in booksteam is ther is a auto online report that lets you track the attendance right away. Love it!
If its your first time to use book steam its a bit tricky to set up but once you get hang of it, its not so bad.
Verified reviewer
Consumer Services,
Review source
Share this review:
like it a lot, many useful scheduling features, would recommend it to others
i like payment processing feature with stripe, saves me a lot of time
can't think of any con
Verified reviewer
Accounting,
Review source
Share this review:
really like your scheduling system, saved me a lot of time and money.
I can view my schedule from my galaxy s5 or ipad, really convenient when I'm on the go
No cons were added to this review
Johny K.
Review source
Share this review:
Simply the best scheduling platform out there. Peter was very helpful and patient with my account set-up, awesome!
No pros were added to this review
No cons were added to this review
Jude H.
Information Technology and Services,
Used daily for 1-2 years
Review source
Share this review:
An excellent scheduling system with helpful guides and intuitive use backed up by fast, knowledgable and efficient customer support. Highly recommended.
Easy of use and functionality
Not able to white label to put client brand on so creates a disconnect in client booking experience
Bernadette O.
1,001-5,000 employees
Used monthly for 1-2 years
Review source
Share this review:
Good to go . Highly recommemded to everyone.
The interface is very simple and easy to use. Booksteam is auto online report and best for appointment scheduling tool.
Could improve the initial set up and the customer support. I didn't see any bad with it. Its still very useful for me.
Imran H.
Information Technology and Services, 51-200 employees
Used weekly for 1-2 years
Review source
Share this review:
Overall, BookSteam is a reliable and user-friendly appointment scheduling software that simplifies the booking process for businesses and enhances the customer experience
One of the standout features of BookSteam is its customizable calendars, manage staff availability, and offer online booking options for clients.
Although BookSteam has a mobile app, the app lacks certain features and functionalities available on the web version.
Alex R.
Review source
Share this review:
A lot of features in this software, loving the way that I can customize my booking link. My customers absolutely love scheduling their appointments online!
No pros were added to this review
No cons were added to this review
Gemma G.
Health, Wellness and Fitness, self-employed
Used daily for 6-12 months
Review source
Share this review:
BookSteam has simplified the scheduling of appointments not just for me but for my patients. They appreciate the ease of using the app. No more playing telephone tag.
Ease of use
Patients are expressing difficulty accessing the system if they have forgotten their password. Even when they follow the instructions to obtaining their password, they are advised that their email address is already in the system.
Erin D.
Pharmaceuticals, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
I love that I do not need to be by a phone to make business happen. I'm spending my time giving massages and running reports, not scheduling. My clients think the site is really easy too.
The smart scheduling option where booksteam calculates online appointment start times automatically. This saves money and keeps my massage therapists booked, making the most use of their time!
Text reminder doesn't have options to customize. I've had clients try to reply to the text to cancel, and that doesn't work. I cannot find a place to process customer receipt or printing a list of their past appointments. This would be helpful for submitting documentation for flexible spending or health savings accounts. Even though the e-mail option works very quickly when there is a customer service issue, I still miss the person to person contact of a phone call. But, my issue was resolved within minutes of sending, so I guess this system works.
Aida E.
1,001-5,000 employees
Used daily for 1-2 years
Review source
Share this review:
Great software! Hope to continue to use this software, well done
This software is the best for busy person, for their hectic schedule it can turn to save their time, this software is a online scheduling tool. Our clients can book online
I cant say any problem with this software, the interface is really simple and nice. Amazing and helpful!
Verified reviewer
Photography, self-employed
Used weekly for less than 6 months
Review source
Share this review:
I love how much time this saves me when it comes to scheduling and keeping records. Makes it easy to keep track of everything and saves a lot of stress. Really clear and simple to work with too.
The set up is a little confusing at first... But, in the time I have used this I haven't found any issues.
Claytonia B.
Education Management, 1-10 employees
Used weekly for less than 6 months
Review source
Share this review:
BookSteam has allowed to take the responsibility of scheduling away from me and give it to the client. It prevents miscommunications and streamlines the process. If has allowed me focus on other aspects of my business, and as a solopreneur, that is invaluable.
I found BookSteam to be user friendly and easy to navigate. I like that it provides a mini webpage option for booking purposes and it is affordable for small businesses.
There were some features that I would like to have as a convenience, but they do not take away from the value of the system.
Chris W.
201-500 employees
Used other for 1-2 years
Review source
Share this review:
Many features and produces thorough reporting to organize and streamline your business. When running into issues I have had a great experience with their customer support. Very timely and gets me the answers I need. Scheduling and tracking appointments made easy.
The start up process may take some time to learn. With so many feature it's understandable. Short term pain for long term gain which will save you many hours and keep you organized. Give it a try!
Tanya K.
Research, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
I use the program daily and overall it’s worked very well without any problems.
We were looking for a scheduling program for our research office, after doing a lot of convoluted research online (the different companies don’t make it easy) I happily came across Booksteam. It meets all our requirements at a great price.
Unfortunately, you cannot reorder the staff in the calendar view, there are staff I like to keep within view at the top of the calendar but there is no option to be able to do this.
Verified reviewer
Review source
Share this review:
BookSteam's appointment scheduling software is easy to use and the customer service is second to none. They respond to my inquiries quickly and resolve problems promptly and efficiently. They also take user feedback and requests into account as they upgrade and add helpful features.
Customer Service Price
No cons were added to this review
Andrea C.
Review source
Share this review:
We needed scheduling software to support our multiple locations and the ability to take paypal, so we went with booksteam and I'm glad we did. Setup process went smoothly, support has been responsive, a ton of features with sms reminders. I would definitely recommend it to other people.
No pros were added to this review
No cons were added to this review
Linda L.
Review source
Share this review:
long story short, I got my Spa setup with booksteam and what a great decision that was. Literally, I went from approximately 15 calls a day (scheduling/rescheduling appointments) to maybe 5. I tell all my clients to book online and they absolutely love it. Best money I've spend
No pros were added to this review
No cons were added to this review
Verified reviewer
Accounting, 51-200 employees
Used other for less than 6 months
Review source
Share this review:
I had to test out a scheduling software for a client and this was by far one of the best on the market. I finished the setup and was able to get a testable demo ready for the client. You can even have it send your customers text messages.
There is a bit of a learning curve at first, but it doesn't take long to take full advantage of the software. The customer service is also fantastic. I had no real big issues with using BookSteam.
Nicola D.
Health, Wellness and Fitness, self-employed
Used daily for less than 6 months
Review source
Share this review:
Great experience... love it up to now.
I looked for a long time for a scheduling app. Difficult to find when you offer at home services. None truly fits my needs... but Booksteam really made it easy for me to find ways to make it work. Every time I needed support they were more than available and had answers in close to no time. Fully recommend.
Ease of use Low price Amazing features Possibility of multiple locations Widgets for facebook and mini webpage to book Nice interface for clients
Jessica R.
Health, Wellness and Fitness,
Review source
Share this review:
We have been using booksteam for a while and it's the best appointment management software we have used thus far. Being able to get our clients to schedule their appointments online has transformed our business drastically. Here is how it works: Booksteam provides us free business scheduling page, we setup working hours, staff hours and our services. We place a 'booknow' button on our business website...
Easy to setup, lots of features, can sync my calendar, client email and sms reminders, can view statistics for my business, nice layout
Please add mail chimp integration, that would be really convenient for me.
Abraham S.
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
Review source
Share this review:
We utilized the software with a company I worked with for my last 4 months with them.
BookSteam is far more comprehensive and complex than its leading competitors and it offers this elevated level of service at a reasonable price. The client side scheduling tools were an unbelievably useful addition that we had not read about before utilizing the software, but came in handy all the same. Customer Support was on par with some of the best companies that I have ever worked with.
The system was a bit too complex for some our older employees and clients but there was improvement after training using the resources provided with the software. Initial install takes a while and I wish I had known that ahead of time to block off an hour or two of my schedule
Rob S.
Graphic Design, 11-50 employees
Used daily for 1-2 years
Review source
Share this review:
Their software is great! It's easy to use and has really helped us streamline our scheduling. And you cant beat their customer service. We accidentally erased one of our staff members and all her appointments. After sending a support request they got back to me almost immediately and were able to recover all the info we lost. Saved me a weeks worth of work tracking down all the appointments. I cant thank you guys enough!! Long live Booksteam!!!!
Easy to use. Makes it very easy to keep track of all our employees and their appointments.
No cons were added to this review
© 2010-2023 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.