AddressTwo Pricing, Features, Reviews & Comparison of Alternatives

AddressTwo

Simple CRM for Small Business

4.75/5 (48 reviews)

AddressTwo overview

What is AddressTwo?

AddressTwo is an online CRM software, which makes your entire CRM system web-based and web-enabled. This means that there are no CD's to buy, no software to download and install. No updates or upgrades to buy each year.
www.addresstwo.com

Pricing

Starting from
$9.95/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
AddressTwo screenshot: Organize Contacts, Tasks, & ProjectsCustomer Support Ticket Tracking in AddressTwoAddressTwo screenshot: Share Data Across Your Team & with Partners

AddressTwo reviews

Value for money
Features
Ease of use
Customer support
  4.9
  4.5
  4.7
  5.0
Michael Young

Fantastic CRM System

Used daily for 2+ years
Reviewed 2017-05-23
Review Source: Capterra

Pros
Address Two is easy to use but also very powerful. The ability to customize a lot of the system is a big benefit. The interface is also simple to use. Then the features are fantastic, including the ability to do mass marketing emails straight from the system, the ability to have emails automatically copied into the customer record, the ability to track customer order status through the pipeline, and the ability to do large data uploads easily. All of that in one system for a reasonable price made this the easy choice. We started using it three years ago just to maintain our customer records, but we've grown our database 10x and now use all of its advanced features.

Cons
Being able to do reporting is a bit limited. There is a little functionality in the app, but you can export to excel and do a lot of analysis that way.

Response from AddressTwo


Mr. Young,

Thank you so much for your review and feedback on our Simple CRM. We have enjoyed working with you and your employees over the years and look forward to hearing of your continued growth and success!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Monica Hansen

Regular Part of my Day

Used daily for 2+ years
Reviewed 2016-12-06
Review Source: Capterra

I'm in sales and AddressTwo has been crucial in my success. It's easy to track all activities for a contact and company. I regularly use it to look up past interactions with my customers. My favorite feature is copying Addy on my emails, then the messages are automatically added to that contact.

Pros
Copying Addy on my emails and sorting my contacts into category lists. I also print out my activity history regularly for my company's reporting.

Cons
It took a while to adjust to the new interface and I lost some data in the software. I also would like to be able to add history or other items to just the company rather than having it assigned to a contact. Sometimes I don't have a contact yet but need to keep prospecting notes on the account.

Response from AddressTwo


Thank you for your Review Monica! Please reach out anytime you guys need us! Please note with the new version of A2 you don't have to have a contact to be able to add history to an "account card" You can simply leave the history to say "For This Account."

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Susan Wade

Address Two

Used daily for 6-12 months
Reviewed 2016-12-14
Review Source: Capterra

Troy has been incredibly supportive. It is almost too detailed for me . I would like to see a more pleasing to the eye , less complicated platform. It can be overwhelming at times.

Pros
Great features!

Cons
Too many features.. the platform is too much...

Response from AddressTwo


Hi Susan - Thank you for your review. did you know you can mail postcards right from an account card inside of AddressTwo? Click on the stamp icon next to the contacts name and that will take you to posttwo.com where you and send your contact a mailed card or postcard right from your CRM. Feel Free to call us if you need help.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Karen Wachendorf

Address Two has Addressed Our Needs & Beyound

Used daily for 2+ years
Reviewed 2016-12-06
Review Source: Capterra

Our company has been using Address Two for over two years now. Our customer base has grown faster than we once thought possible. Address Two has helped us not only grow our customer base but serve our clients even better. Our sales team is able to track communication for ongoing projects with just a few clicks. As we all know - time is money in sales so anything to save time while providing great customer service is a bonus. As for customer service, the Address Two team is amazing. They answer any and all questions we have in a timely and professional matter second to none. Our company is looking forward to continuing our relationship with Address Two well into the future.

Pros
Easy to use

Cons
Wish it could be a tad more customizable but we make it work for us

Response from AddressTwo


Thank you so much for your review Karen! We have enjoyed working with Descon and love to hear how your business is growing and staying more organized with our CRM.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Carli Donofrio

A wonderful addition to our small business

Used daily for 1-2 years
Reviewed 2016-12-06
Review Source: Capterra

We have a small sales staff using AddressTwo. It was incredibly intuitive and simple for our size. We gave it one year as a trial to see if the reps made good use of it and we are ready to sign up for next year! One issue we have is near the search field, the reps keep clicking the "add a customer" button , because it is right next to it...instead of hitting "enter". Otherwise we have been able to see great results and not miss appointments and phone calls with the task list! Look forward to learning more every day :)

Pros
Ease of use. Not overly complicated for a small business, while having all the necessary functions!

Response from AddressTwo


Hey Market Magazine! Thanks so much for the feedback about the search feature I will bring that up in our staff meeting next week! Keep up the great work and if we can be of service let us know!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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AddressTwo pricing

Starting from
$9.95/month
Pricing options
Subscription
Free trial
View Pricing Plans

AddressTwo features

API (428 other apps)
Activity Dashboard (273 other apps)
Activity Tracking (190 other apps)
Automatic Notifications (231 other apps)
Calendar Management (200 other apps)
Contact Database (150 other apps)
Contact Management (156 other apps)
Custom Fields (165 other apps)
Customer Database (193 other apps)
Customizable Branding (244 other apps)
Customizable Reporting (184 other apps)
Customizable Templates (206 other apps)
Data Import/Export (214 other apps)
Electronic Payments (163 other apps)
Email Integration (219 other apps)
Reminders (203 other apps)
Reporting & Statistics (297 other apps)
Social Media Integration (198 other apps)
Surveys & Feedback (175 other apps)
Third Party Integration (274 other apps)

Categories

Videos and tutorials

Additional information for AddressTwo

Key features of AddressTwo

  • Contact Management
  • Sales Forecasting
  • Project Management
  • Email Marketing
  • Autoresponders
  • Task Management
View All Features