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Avid CRM vs LeadSquared Comparison (2026)

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LeadSquared logo

LeadSquared

Overview

Getting Prophet CRM for Outlook Means: No more switching between Outlook and your CRM No redundancy, no syncing, no time wasted No more lost sales opportunities

LeadSquared is an AI-powered platform that unites sales, marketing, field, and service teams to automate workflows and drive outcomes at scale. Currently, LeadSquared is helping 1,600+ enterprises enhance their sales efficiency on a global scale.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

138

5

4

3

2

1

56

62

12

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

4.3

167

5

4

3

2

1

81

63

15

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
69%
would recommend this app

Pros

“Double checking the entry dates depending on which screen you are one. ”
HR

Heidi R.

Accounting

“Prophet CRM is the program that helps manage customer relations, and it increases business sales.”
LC

Lorenzo C.

ICT Manager

“The ease if moving from one screen to the next”
HR

Heidi R.

Accounting

Pros

“What I liked least about LeadSquared is that some advanced customizations and reporting features can feel limited or less flexible, and occasional performance lags can affect the user experience.”
sy

shikha y.

Business Development Associate

“Key benefits include lead management, customizable workflows, marketing automation, robust CRM features, and detailed analytics.”
Verified reviewer profile picture

Ramnaresh Y.

Academic Counselor

“What I liked most about LeadSquared is its easy-to-use interface combined with powerful automation, which makes managing and converting leads much more efficient”
sy

shikha y.

Business Development Associate

Cons

“I think the extra time it takes to load/open a case deters people in our office from fully embracing the software. ”
BF

Ben F.

case manager

“Duplicate accounts - system should recognize duplicands and not allow them.”
DS

Dave S.

SVP

“The fonts can not be changed and are too small. ”
RS

Ray S.

VP Marketing

Cons

“Leadsquared has some drawbacks including a clunky UI buggy search.”
Verified reviewer profile picture

Ramnaresh Y.

Academic Counselor

“Telephony integrations are buggy and face a lot of issues.”
Verified reviewer profile picture

Rishit U.

Associate Product Manager

“Limited costumer support is the main weakness”
MN

Mayank N.

Executive

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features28
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Call Distribution
  • Autoresponders
  • CRM
  • CRM Integration
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Candidate Management
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Claims Management
  • Click Tracking
  • Client Management
  • Client Portal
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Community Management
  • Computer Telephony Integration
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Security
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • EMR/EHR
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Triggered Actions
  • Fee Management
  • Field Sales Management
  • For ABA Industry
  • For Financial Institutions
  • For Healthcare
  • For Higher Education
  • For Insurance Industry
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • GPS
  • HIPAA Compliant
  • Home Health Care Management
  • IVR
  • Interaction Tracking
  • Interactive Learning
  • Internal Chat Integration
  • Interview Scheduling
  • Inventory Management
  • K-12
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Learning Management
  • List Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Medical History Records
  • Messaging
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Location
  • Multivariate Testing
  • Onboarding
  • Online Booking
  • Online Scheduling
  • Online Time Clock
  • Opportunity Management
  • Orientation Workflow Management
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Payment Collection in the Field
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Polls/Voting
  • Predictive Dialer
  • Prioritization
  • Prospecting Tools
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • Sales Activity Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Scoring
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Source Tracking
  • Task Management
  • Territory Management
  • Workflow Management
  • Total features180
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Call Distribution
  • Autoresponders
  • CRM
  • CRM Integration
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Candidate Management
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Claims Management
  • Click Tracking
  • Client Management
  • Client Portal
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Community Management
  • Computer Telephony Integration
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Security
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • EMR/EHR
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Triggered Actions
  • Fee Management
  • Field Sales Management
  • For ABA Industry
  • For Financial Institutions
  • For Healthcare
  • For Higher Education
  • For Insurance Industry
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • GPS
  • HIPAA Compliant
  • Home Health Care Management
  • IVR
  • Interaction Tracking
  • Interactive Learning
  • Internal Chat Integration
  • Interview Scheduling
  • Inventory Management
  • K-12
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Learning Management
  • List Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Medical History Records
  • Messaging
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Location
  • Multivariate Testing
  • Onboarding
  • Online Booking
  • Online Scheduling
  • Online Time Clock
  • Opportunity Management
  • Orientation Workflow Management
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Payment Collection in the Field
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Polls/Voting
  • Predictive Dialer
  • Prioritization
  • Prospecting Tools
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • Sales Activity Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Scoring
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Source Tracking
  • Task Management
  • Territory Management
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Acuity Scheduling
  • Adobe Commerce
  • Ameyo
  • BigCommerce
  • CallRail
  • Freshdesk
  • GoTo Webinar
  • Google Analytics 360
  • Instapage
  • LiveChat
  • Meta for Business
  • Microsoft Outlook
  • Olark
  • Salesforce Sales Cloud
  • Shopify
  • Twitter/X
  • Unbounce
  • WordPress
  • Zapier
  • Zendesk Suite
  • Total integrations20
  • Acuity Scheduling
  • Adobe Commerce
  • Ameyo
  • BigCommerce
  • CallRail
  • Freshdesk
  • GoTo Webinar
  • Google Analytics 360
  • Instapage
  • LiveChat
  • Meta for Business
  • Microsoft Outlook
  • Olark
  • Salesforce Sales Cloud
  • Shopify
  • Twitter/X
  • Unbounce
  • WordPress
  • Zapier
  • Zendesk Suite