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Avid CRM vs Copper Comparison (2026)

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Avid CRM

Copper

Overview

Getting Prophet CRM for Outlook Means: No more switching between Outlook and your CRM No redundancy, no syncing, no time wasted No more lost sales opportunities

Designed for businesses using Google Workspace (formerly G Suite), Copper keeps business relationships in one place, automates repetitive tasks, and helps you stay organized with projects and deadlines. Get started in minutes!

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.1

138

Value for money

Ease of use

Features

Customer support

68%

would recommend this app

4.4

622

367

178

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

Pros

“Double checking the entry dates depending on which screen you are one. ”

Heidi R.

Accounting

“Prophet CRM is the program that helps manage customer relations, and it increases business sales.”

Lorenzo C.

ICT Manager

“The ease if moving from one screen to the next”

Heidi R.

Accounting

Pros

“Copper provides a comprehensive suite of tools that allows me to track existing clients, identify opportunities, and communicate with different audiences based on their customer profile. ”

James C.

Customer Success Manager

“We can track notes on our clients, organize new inquiries for our services, and increase communication between team members as a result.”

Rich D.

Managing Director

“Tags help me stay organized, and adding custom fields to every record type is very helpful.”

Sarah R.

VP, Client Relations

Cons

“I think the extra time it takes to load/open a case deters people in our office from fully embracing the software. ”

Ben F.

case manager

“Duplicate accounts - system should recognize duplicands and not allow them.”

Dave S.

SVP

“The fonts can not be changed and are too small. ”

Ray S.

VP Marketing

Cons

“In other words, Copper's training modules are very generic; their support is geared around how to use the platform instead of speaking to a specific need Also, there are Q&A forums and office hours with staff support, but there aren't many video tutorials.”

James C.

Customer Success Manager

“Records that are inadvertently erased cannot be retrieved. If you unintentionally erase all of your contacts without performing a manual backup, that's bad.”

Duaa E.

Researcher

“the gmail extension breaks some basic gmail functionality which I reported probably 2 years ago at this point, with no resolution”

Jon Z.

Director of Sales