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BluWave CRM Logo

Cloud-based customer relationship management solution

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BluWave CRM - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2025

BluWave CRM overview

What is BluWave CRM?

BluWave CRM is a comprehensive cloud-based customer relationship management (CRM) solution designed to help businesses streamline their sales and customer retention processes. The award-winning software provides a suite of tools to manage the entire customer lifecycle, from marketing and lead generation to final sales and ongoing support.

At the core of BluWave CRM is its ability to seamlessly manage the sales funnel, enabling users to convert more prospects into loyal customers at a lower cost. The platform offers a 360-degree view of all opportunities, allowing sales teams to rank and sort leads according to customizable criteria and align their efforts with broader business strategies. The system's superfast SQL database engine, based in South Africa, ensures lightning-fast performance, while the intuitive user interface makes the software exceptionally easy to use.

BluWave CRM further enhances productivity by integrating with a wide range of accounting and ERP systems, including Pastel, Sage, AccPac, and Syspro. The platform also features a comprehensive incident tracking system, BluWave Service, which enables businesses to manage service tickets, repairs, jobs, customer equipment, and teams of technicians. Additionally, the recently introduced BluWave BI module empowers users to share, collaborate, and make data-driven decisions within their organization. With its affordable pricing, flexible payment options, and proven track record of success, BluWave CRM is an exceptional choice for small and medium-sized enterprises across a diverse range of industries.

Key benefits of using BluWave CRM

  • Cloud-based CRM software to boost sales and customer relationships
  • 360-degree view of opportunities to align sales with business strategies
  • Integrates with accounting systems like Pastel, Sage, Syspro for seamless workflow
  • Automated sales processes and workflows to scale sales efficiently
  • Affordable pricing starts at R580 per user per month with flexible plans
  • Starting price

    ZAR
    480per user /
    per month

    Alternatives

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    BluWave CRM’s user interface

    Ease of use rating:

    BluWave CRM reviews

    Overall rating

    5.0

    /5

    3

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

    3

    0

    0

    0

    0

    BluWave CRM's features

    Features rating:

    Activity dashboard
    Activity tracking
    API
    Calendar management
    Calendar sync
    Calendar/Reminder system
    Client tracking
    Communication management
    Contact database
    Contact management
    CRM
    Customizable fields
    Customizable reports
    Customizable templates
    Data import/export
    Data security
    Document management
    Document storage
    Drag & drop
    Email management
    For sales teams/organizations
    For small businesses
    Forecasting
    Gamification
    Interaction tracking
    Job costing
    Lead capture
    Lead distribution
    Lead management
    Mobile access
    Monitoring
    Opportunity management
    Performance metrics
    Pipeline management
    Project time tracking
    Quotes/Estimates
    Real-Time data
    Reminders
    Reporting/Analytics
    Sales approval
    Sales forecasting
    Sales pipeline management
    Sales reports
    Sales trend analysis
    Scheduling
    Search/Filter
    Segmentation
    Source Tracking
    Tagging
    Task management
    Territory management
    Third-Party integrations
    Warranty tracking
    Workflow management

    BluWave CRM alternatives

    BluWave CRM logo

    Starting from

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    480

    /user

    Per month

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    BluWave CRM pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    BluWave Monthly License

    ZAR

    580

    /user

    Per month

    BluWave 6 Month License

    ZAR

    480

    /user

    Per month

    BluWave Yearly License

    ZAR

    480

    /user

    Per month

    User opinions about BluWave CRM price and value

    Value for money rating:

    BluWave CRM integrations (3)

    BluWave CRM support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support

    Training options

    Live Online
    Documentation

    BluWave CRM FAQs

    Q. Who are the typical users of BluWave CRM?

    BluWave CRM has the following typical customers:
    Freelancers, Mid Size Business, Small Business

    These products have better value for money


    Q. Does BluWave CRM offer an API?

    Yes, BluWave CRM has an API available for use.


    Q. What level of support does BluWave CRM offer?

    BluWave CRM offers the following support options:
    Email/Help Desk, Phone Support

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