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Booker vs ZENOTI Comparison (2026)

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Booker

ZENOTI

Overview

Simplify scheduling, automate reminders and payments, and streamline your salon and spa management with Booker software.

ZENOTI is an all-in-one, enterprise software that helps salons, spas and medspas to manage and grow their business. The solution disappears into the background while supporting every aspect of your business, so you can focus on what you love - giving your customers a great experience.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

139

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

300

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.1

981

487

272

107

Value for money

Ease of use

Features

Customer support

62%

would recommend this app

4.4

1.2K

852

275

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

Pros

“Booker has offered strong scheduling, payment processing and marketing tools in one platform which has made my work life 10x easier!”

Haley D.

Accounting Admin

“my experience with booker was so great when i want to discover new books and learn any new information i would run to it immedatelly rather than wasting my time on other platforms.”

ABDERRAHMANE E.

customer care agent

“I use this software to manage our bookings at the Spa in which I manage & I love it!”

Vicki J.

Spa Manager

Pros

“The scheduling features make it easy to manage provider calendars, optimize appointment availability, and reduce scheduling conflicts, helping our team stay organized and productive.”

Mckinzey E.

Marketing Specialist

“Features such as provider scheduling, appointment management, reporting, and communication tools have helped our team operate more effectively and reduce administrative workload.”

Mckinzey E.

Marketing Specialist

“Zenoti gives us the tools to manage many parts of our business in one place, including online booking, staff schedules, client profiles, memberships, packages, loyalty rewards, promotions, reporting, and marketing.”

Zenan B.

Managing partner

Cons

“Whenever anything goes wrong - like the app stops working correctly or automated payments stops working - it’s impossible to get help from customer service.”

Christine B.

Pilates transformation expert

“After a while the service became unaffordable for my business.”

Ramika G.

Salon owner

“Constantly freezing, unable to check out clients without crashing, unable to view past transactions easily. ”

Corinne O.

Director of Business Operations

Cons

“There seems to be some issues with integration between the desktop version and the mobile version. When at the spa on the desktop which is hard wired to internal servers within the location, on sporadically for random clients I'm not able to load the profile information, yet for the same client/appointent I am able to open it from a mobile device that is on the same server wifi.”

Erika B.

Massage Therapist

“It can be difficult to know which settings need to be selected to make an offer work exactly as intended, especially when there are restrictions, spending thresholds, or different client eligibility rules.”

Zenan B.

Managing partner

“limited forms, lack of monthly view options for appointments, reports not so good,when writing notes the pencil is not that sharp”

Vijay C.

CEO