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Clientbook
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based client management tool for retailers
Table of Contents
Clientbook - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Clientbook overview
What is Clientbook?
Clientbook is a cloud-based clienteling and client relationship management platform designed for retail businesses. The platform centralizes client data, enabling retail sales associates to track customer preferences, purchase history, and key life events to support personalized outreach and follow-up. Core functionality includes client profile management, two-way messaging, task and follow-up reminders, and reporting tools that give managers visibility into associate activity and sales pipeline performance.
Clientbook supports retail teams in building long-term customer relationships by organizing client information in a structured, accessible format. Associates can log notes, set follow-up tasks, and communicate with clients directly through the platform, reducing reliance on personal devices or untracked communication channels. Managers gain oversight through reporting dashboards that surface associate engagement metrics and client interaction history.
The platform is suited for specialty retail environments where relationship-driven selling is a core part of the business model, including jewelry, furniture, apparel, and home goods retailers. By consolidating client data and communication into a single tool, Clientbook supports consistent clienteling practices across sales teams of varying sizes.
Starting price
per month
Alternatives
with better value for money
Do you work for Clientbook? Manage this product listing
Clientbook’s user interface
Clientbook reviews
Overall rating
4.0
/5
4
Positive reviews
25
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.25/10
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Clientbook's key features
Most critical features, based on insights from Clientbook users:
All Clientbook features
Features rating:
Clientbook alternatives
Clientbook
Starting from
295
Per month
DialedIn CCaaS
Starting from
25
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Omnisend
Starting from
16
Per month
Clientbook pricing
Pricing plans
Pricing details:
User opinions about Clientbook price and value
Value for money rating:
Clientbook integrations (1)
Integrations rated by users
We looked at 4 user reviews to identify which products are mentioned as Clientbook integrations and how users feel about them.
Integration rating: 4.3 (3)
“customer information doesn't have to be double entered”
Brenda S.
Controller/HR Administrator
Other top integrations
Clientbook support options
Typical customers
Platforms supported
Support options
Training options
Clientbook FAQs
Clientbook has the following typical customers:
Small Business
These products have better value for money
Q. Does Clientbook support mobile devices?
Clientbook supports the following devices:
iPad, iPhone
Q. What level of support does Clientbook offer?
Clientbook offers the following support options:
Chat, Email/Help Desk, Phone Support