Cvent Event Management vs Expo Pass

Eventbrite

Whova

EventCreate

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

Whova is a cloud-based event management solution that enables businesses, universities, exhibitors, and government organizations to engage with attendees, generate name badges, handle online registration processes, and host video conferences.

EventCreate is a web-based ticketing and event management solution that helps businesses create, promote and manage their events. EventCreate provides an interface that businesses can use to easily upload data to sell tickets on the website, collect information from potential attendees, measure and monitor the performance of each event using a centralized dashboard and utilize templates to save time when creating new sites.

Digital Content Manager

We did struggle with features not working on 'Game Day' and not being able to get ahold of our support team member, but I do think that was likely due to the time zone differences.

Office Manager

I felt I was able to pick it up quickly and when I did need technical support, the cvent support team was quick to respond to my needs.

Operations Coordinator - Meetings + Travel

Their customer service team is unreal - I have never had such prompt connection or assistance from ANY software...ever!   While some of the functionality isn't intuitive, the Cvent team takes the time to drill down to where you are having trouble, walks you through the solution and then...checks back up to make sure it all worked out for you!  

Cvent Event Management provides online event planning and management, web survey and email marketing solution for event planners, attendees, and hospitality venues across industries, globally. The software supports the entire event lifecycle, from marketing and initial registration through to event check-in & beyond

Access Control

Access Controls/Permissions

Accounting Integration

Activity Dashboard

Activity Tracking

Agenda Management

Alerts/Notifications

Attendance Management

Attendance Tracking

Attendee Management

Attendee Profiles

Attendee Segmentation

Attendee Tracking

Audience Analytics

Audience Engagement

Audience Targeting

Badge Management

Badge Printing

Barcode/Ticket Scanning

Booking Management

Breakout Rooms

Budget Management

Calendar Management

Campaign Management

Chat/Messaging

Class Registration

Collaboration Tools

Communication Management

Conferences/Conventions

Conferencing

Confirmations/Reminders

Contact Database

Contact Management

Content Management

Credit Card Processing

Custom Domains

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Data Security

Data Synchronization

Discount Management

Document Storage

Drag & Drop

Dues Management

Electronic Hand Raising

Electronic Payments

Email Management

Email Marketing

Email Reminders

Email Templates

Engagement Tracking

Event Calendar

Event Management

Event Maps

Event Marketing

Event Registration

Event Scheduling

Event Ticketing

Event Tracking

Exhibit/Vendor Management

Feedback Management

File Sharing

Floor Plans & Maps

For Virtual Events

Gamification

Group Registration

Guest List Management

Guest List Search

Invoice Management

Kiosk Ticketing

Landing Pages/Web Forms

Lead Capture

Lead Generation

Live Chat

Live Streaming

Marketing Automation

Meeting Management

Member Communities

Member Directory

Member Portal

Membership Management

Mobile Access

Mobile Check-in

Multi-Event

Multi hosts

Multi-Language

Networking

Newsletter Management

Offline Access

On-Demand Webcasting

On-Demand Webinars

One-to-One Messaging

Online Payments

Online Registration

Reviews for Cvent Event Management come from a wide variety of industries, including non-profit organization management (13% of reviewers), events services (12%), and hospitality (10%). The most frequent use case for Cvent Event Management cited by reviewers is event management (81% of reviewers).

Users and use cases

Some users report that Cvent Event Management’s features can justify the investment for frequent or large events, and reviewers appreciate its cost-effectiveness in those cases. However, some reviewers find the pricing structure challenging, with high costs, add-on fees, and limited bundled options, making it difficult to justify for smaller organizations or infrequent events.

Value for money

The Cvent Event Management integration most frequently cited by reviewers is Salesforce Sales Cloud, a CRM product rated 4.2 out of 5 for its integration with Cvent Event Management.

Integrations

Cvent Event Management is an event management program with key features that include attendee management, registration management, online registration, reporting and analytics, and more.

Cvent Event Management

Android

iPhone

iPad

Web-based

Bizzabo

Stova

Eventsquid

ON24

Zoho Backstage

EventsAir

RingCentral Events

Swoogo

Accelevents

Professional

Enterprise

Cumbersome system navigation

45% of reviewers feel negative about navigation, stating that it often takes too many clicks to accomplish simple tasks. Users find the menu structure and terminology confusing, making it hard to locate features or settings. Many mention that navigating between different sections, such as event containers and specific events, is not intuitive and can be time-consuming. Reviewers also report that the backend is especially difficult for those unfamiliar with the system, leading to frequent reliance on support or memorization of steps to complete routine actions.

Challenging payment processes

Event Planner

It does not provide receipts for payments to my clients.   If they register a group and pay for a group total in one time it gives receipt only for last person paid.

Contribution Manager

Cvent was unwilling to work with us to adjust our prepaid registration payments due to governmental implemented shutdowns.

51% of reviewers feel negative about payment and billing, citing issues with payment processing, delayed settlements, and confusing or inaccurate billing. Users report difficulties obtaining receipts, handling refunds, and managing contract terms. Many mention that resolving billing problems can be slow, with poor communication from support and sales teams. Reviewers are frustrated by unexpected fees, rigid contracts, and the need for manual workarounds. These challenges add unnecessary complexity and can disrupt financial tracking and attendee satisfaction.

Steep learning curve

46% of reviewers feel negative about the user interface, describing it as unintuitive and difficult for new users to navigate. Many say the platform requires significant training and that terminology and workflows are not always clear. Reviewers report that the interface can be cumbersome, with a strong learning curve and a lack of user-friendly design. This makes it challenging for less-experienced users to set up events or make changes without additional support, slowing down the planning process and increasing frustration.

Frequent technical glitches

Events Coordination Specialist

New features need to be fully tested before rolling out as they are often incomplete or don't have the bugs worked out.

78% of reviewers feel negative about bugs and issues, reporting frequent glitches, crashes, and technical hiccups that disrupt event workflows. Users mention problems like lost data, broken links, and slow system performance, which can make routine tasks cumbersome. Many say that the platform’s complexity leads to errors and that updates sometimes introduce new bugs. Reviewers also note that troubleshooting can be time-consuming, and support is not always immediately responsive. These recurring issues create frustration and extra work for event planners and attendees alike.

High and complex pricing

59% of reviewers feel negative about pricing, describing the platform as expensive and often cost-prohibitive for smaller organizations or nonprofits. Users report that the per-registrant model and add-on fees make budgeting difficult, especially when many registrants do not attend. They express frustration with frequent price increases, a la carte pricing structures, and the lack of affordable bundles. Reviewers say that the high costs sometimes outweigh the benefits, limiting access to certain features and making it hard to justify the investment for less frequent or lower-budget events.

Integrated mobile event experience

Director of Professional Development

A standout feature is the platform's user-friendly website builder and mobile app creation tools, which enhance the event experience while requiring minimal technical expertise.

Creating the mobile app, uploading attendees and sending emails are important for our job, and having it all in one place is convenient!

92% of reviewers feel positive about the mobile app, highlighting its ease of use and seamless integration with event management tools. Users appreciate being able to manage agendas, network, and communicate with attendees directly from their devices. They find the app’s responsive design and calendar integration especially helpful for staying organized. Many say the mobile app streamlines onsite management and enhances attendee engagement, while planners value the self-service features that reduce staff workload. Reviewers also note the convenience of having all event information and communication tools accessible in one place.

Versatile conference coordination tools

Travel Technology Admininstrator

Whether it be a simple gathering of 20 attendees for training purposes, or a large national meeting with several complexities for 850 attendees, Cvent has been an excellent solution which provides our tiny, 4-person department with every tool we need to plan and execute successful events from start to finish.

91% of reviewers feel positive about conference and meeting management, noting the platform’s ability to handle events of all sizes, from small meetings to large conferences. Users report that the end-to-end solution streamlines planning, registration, budgeting, and onsite management. They value the ability to customize sessions, manage complex agendas, and communicate real-time updates to attendees. Reviewers say the software saves significant time, eliminates double handling, and centralizes all event details, which is especially important for small teams managing multiple or large-scale events.

Comprehensive attendee oversight

Sales & Marketing Operations Analyst

The registration reporting and attendee management is easy to view and helps us pivot how we market to other potential attendees.

Assistant Director

It also helps with ticketing and tracking attendance and for large multi-day events the ability to customize everyone's individual schedule is wonderful.

91% of reviewers feel positive about attendee management, emphasizing the ability to track attendance, communicate efficiently, and customize individual schedules. Users appreciate features like quick check-in, badge printing, and integrated communication tools. They report that managing invitations, feedback, and attendee data in one platform saves time and improves accuracy. Reviewers highlight the value of real-time data, seamless registration, and the ability to engage attendees through personalized experiences and networking opportunities, making event execution smoother and more professional.

Flexible registration processes

Assistant Director, Philanthropy & Stewardship Events

Best part of Cvent is the seamless integration of the website landing page and the intuitive, user-friendly registration process.  

86% of reviewers feel positive about event registration, noting the customizable and user-friendly registration workflows. Users appreciate the ability to manage complex registration paths, various attendee types, and pricing structures within a single event. They highlight the seamless integration with event websites and mobile apps, which streamlines the process for both planners and attendees. Reviewers say the platform reduces manual work, supports secure payments, and provides valuable data for event planning. The ease of setup and support for both small and large events are also commonly mentioned.

Robust event lifecycle control

Event Manager

Cvent Event Management offer an expansive list of tools and resources for building out and executing an event from early planning to post-event wrap up.

88% of reviewers feel positive about event management, citing the platform’s comprehensive tools for planning, executing, and analyzing events. Users appreciate automation features that simplify complex processes, from registration to post-event reporting. They mention the ability to customize events, manage logistics, and integrate with other systems as key benefits. Reviewers value the real-time reporting, attendee engagement tracking, and flexibility to handle various event types, including virtual and hybrid formats. The platform’s scalability and integration with mobile apps are also frequently praised.

Corporate Events Specialist

Cvent Event Management is a tool that streamlines all of my event's most important elements - an event website, attendee list, reporting features, badge printing and so much more.

General Manager

I also rely heavily on the reporting tools which give me granular data on everything from ticket sales to session attendance.

Director

Cvent Event Management enhances smooth event registration and execution through customizable registration forms and live reporting capabilities.

Project Manager

Does a good job of informing attendees at a conference of where the location of different presentations are, easy to get information out to all attendees should there be alerts or changes, and easy to integrate the information

That is why on my part I use Cvent Event Management to automate the entire process of event management from registration, venue selection to execution.

Managing Director

Cvent remains a completely trusted brand that has updated features to aid my venue sourcing and complete event management.

I do feel like the sales reps (during your software search) sell you "a lot," only for many of those features not to have been past Beta testing or not to be available yet...

It handles the chaos of event planning with structure and reliability that I have not found in other platforms.

Field Marketing Specialist

Being able to check in attendees and print badges on the spot really levels up the whole experience for everyone involved. Plus, it's super handy for keeping track of who's actually shown up.

Oftentimes, we would get set up with a team member, and they would either leave their role before our event or be out of range if we needed them in the moment.

Member Engagement

We experienced some difficulties with certain integrations and customizations with our management system.

The fact that everything from the conference website to the attendee list is available all within one space saves us time and effort again and again.

It makes tasks like registration, session tracking, reporting, and communication much more streamlined and centralized.

Registration and Technology Manager

I wish the reporting wasn't so siloed into the various categories because sometimes I need fields that aren't available on that particular report, so I end up using Registration Details or Invitee Details report to essentially create my own report.

Creative

We love how easily we can track attendees, filter qualified leads for our clients, and send automated surveys.

Founder

There is a learning curve at the start, but once set up, it’s a powerful tool that makes our events run more smoothly and gives us great data for measuring success.

Associate- Business System Admin

Reporting & analytics is something we rely on for our numbers & for planning strategies

Cvent Event Management vs Expo Pass Comparison (2026)

Cvent Event Management

Expo Pass

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives