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Eclipse AI Logo

Predict and Prevent Customer Churn

Table of Contents

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Eclipse AI - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2023

Eclipse AI overview

What is Eclipse AI?

Eclipse AI is a cloud-based customer experience solution, which helps businesses in technology, health and wellness, retail, and other sectors handle customer data, mitigate churn risks, predict retention rates, and more.

Starting price

55per user /
per month

Alternatives

with better value for money

Eclipse AI’s user interface

Ease of use rating:

Eclipse AI reviews

Overall rating

4.0

/5

2

Positive reviews

50

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

1

0

1

0

0

Eclipse AI's key features

Most critical features, based on insights from Eclipse AI users:

Customizable templates
Survey/Poll management
Negative feedback management
Customizable fields
Feedback management
Surveys & feedback

All Eclipse AI features

Features rating:

Data visualization
Reporting/Analytics
Dashboard
Drag & drop
Knowledge management
Multi-Channel data collection
NPS survey structure
Sentiment analysis
Text analysis

Eclipse AI alternatives

Eclipse AI logo

Starting from

55

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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Trustpilot logo

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Broadly logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

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Free version
Ease of Use
Features
Value for Money
Customer Support

Eclipse AI pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free Plan

0.00

/user

Features included:

  • Connect voice-of-customer
  • Analyse data
  • Collaboration
  • API access
  • Customer Support

Basic Plan

55

/user

Per month

Features included:

  • Connect voice-of-customer
  • Analyse data
  • AI generated actionable insights
  • Collaboration
  • API access
  • Customer Support

Professional Plan

142

/user

Per month

Features included:

  • Connect voice-of-customer
  • Analyse data
  • AI generated actionable insights
  • Collaboration
  • API access
  • Customer Support

User opinions about Eclipse AI price and value

Value for money rating:

Eclipse AI support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Email/Help Desk

Training options

Webinars

Eclipse AI FAQs

Q. Who are the typical users of Eclipse AI?

Eclipse AI has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Eclipse AI support?

Eclipse AI supports the following languages:
English


Q. Does Eclipse AI offer an API?

No, Eclipse AI does not have an API available.


Q. What level of support does Eclipse AI offer?

Eclipse AI offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk

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