Eclipse Scheduling - 2026 Pricing, Features, Reviews & Alternatives

Eclipse is the first comprehensive software platform exclusively designed for interpreting and caption service management. Developed by professional interpreters, Eclipse intuitively organizes all your operations from scheduling, payroll, billing, customer feedback, reports, and even screening new providers. Our system safeguards data following NIST cybersecurity and HIPAA best practices. Eclipse aims to exceed your customers' expectations with unique opportunities for service customization and feedback.

Our All-in-One System Includes:

*Appointment Management System*

Easily manage your agency’s appointments with automated features that match your customers with qualified providers, integrating real-time feedback and service specifications. Local, national and international agencies alike rely on an effective AMS. With automated SMS and email notifications, your team and customers will never miss an update.

*Request Management System*

Quickly collect and organize your customers’ service requests, billing information, documents, and communications. Eclipse’s RMS allows your agency to create customized request forms for each customer or industry. Expedite turnarounds by reducing your time gathering missing details or documentation.

*Provider Management System*

Quickly assess providers’ availability and coordinate schedules. Eclipse’s notifications keep your team informed from responding to available requests, reminders about upcoming appointments, and even payment updates. Hiring? Create a new provider application and customized screening to efficiently intake, evaluate, and on-board new talent.

*Billing and Payroll Management*

Automate and track customers’ billing and provider payroll in a single platform. With an intuitive interface, you can quickly adjust rates, add reimbursements, and override system calculations. Organize your financial data with reports that accurately show your business’ performance, sales, and revenue.

And that's not all! See what other features are waiting to be discovered...

*Save Time and Money*

Reduce the back-and-forth of your customers’ internal operations with Eclipse’s managerial setup. Streamline your customer request process with roles and permissions that allow consumers to request accommodations with supervisor oversight.

*Monitor Your Business’ Success*

With over seven unique analytic tools, you can easily see how your business is performing, quickly create projections, and even prepare reports to satisfy government and corporate contracts.

*One-touch Communication Tools*

Tired of guessing where your providers are? With Eclipse’s one-touch communication tools, providers can quickly check-in, notify you of delays, and even chat with agency coordinators through a single click on their mobile device.

*Say Goodbye to Provider Invoices*

Interpreters and caption providers have enough responsibility; don’t let regular invoices be another burden. Eclipse automatically tracks providers’ work, manages reimbursements, and emails remittances according to your payroll cycle. Even better, providers can view payment and tax records from their portal.

*Provider Location Search*

Professionally coordinate your providers’ schedules with advanced search functionality allowing you to see the closest qualified providers within a set radius of a service request.

*Embeddable Forms*

A new management platform should not require months of transitioning. Eclipse quickly integrates into your current website with embeddable service request, customer lead, and provider application forms.

*Credit Card Payments and Invoice Reminders*

Improve your business’ cash flow with billing settings that allow customers to prepay and set auto-pay preferences. Stop chasing your customers for overdue invoice payments. Eclipse automatically notifies customers of new and overdue invoices.