Emergency Reporting - 2026 Pricing, Features, Reviews & Alternatives

The Fire Package by Emergency Reporting is a modular software for fire department management that allows users to track, manage, and analyze what's happening within their fire station. The solution includes 16 modules for daily operations, including an NFIRS reporting tool which acts as the main entry point for data and insights about the department. The occupancy module helps organize information about the buildings within the community, flexible tracking tools help simplify LOSAP, and the training module ensures that the entire team is up to speed.

The incidents module within the Fire Package is loaded with dropdown lists of NFIRS codes and descriptions to help users create run reports, and users can select and auto-fill fields from throughout the system. Users are walked through every step of the reporting process, and the status bar tracks and displays their progress to completion. ER’s system verifies that each section is in compliance with NFIRS requirements. Organizations can create, control and maintain all master data and settings for daily operations using the platform within the administration module. The station’s equipment and apparatus can be managed via the maintenance module, and users can electronically conduct apparatus inspections, assign equipment to personnel, and more. The analytics module helps users to see how different stations and shifts are performing, compare response times by incident type, zone and more.

Additional key modules include a hydrant module for agencies that are responsible for hydrants in the area, a shifts module for scheduling personnel for the daily roster, and a configurable calendar module which displays an overview of department events and activities at the station. Other modules included in the ER Fire Package include user profiles, message center, library, inventory and payroll. Available upgrades and add-ons include CAD integration, Google Maps integration, VISION risk assessment, FirstPCR, and ER’s Fire and EMS Package.