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Epos Now vs eHopper Comparison

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Overview

Category Leaders

Epos Now is a cloud-based point of sale system which enables restaurant & retail businesses to control inventory as well...

eHopper is a free, cross-platform, cloud-based POS software designed for use by retail & restaurants using Android, iPad,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

158

28

24

11

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.0

5

4

3

2

1

22

12

9

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

Pros

Great customer support, very easy to use brilliant for accountancy and amazing software.
After being held to one time only only for this call price and grand promises of excellent customer service.
Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving.

Pros

Great customer service, was there to help me get setup and going from the beginning and very friendly.
Ehopper has awesome support, they listen and are very fast at resolving issues.
Been great printers work fine - and easy for staff which is very important.

Cons

Insistence that the problem was Xero for over a week was frustrating until eventually a functioning link was established to the API (not a Xero problem). Then the problems really started.
I have tried since December to get this account paused and stop being charged. I've been promised every single week since the first charge that they would "pause," and refund the charges.
I was warned by others and because of the price-point of their system I did not listen. Please don't make the same mistakes I've made.

Cons

I'd have to say the transaction warnings. I had paid for the full license but some of my cashiers (1 had 4), were locked out of the POS software.
Occasionally need to reboot system when unable to run a credit card transaction. Customers seem to have a difficult time with Apple Pay.
Now is 2020 the customer support is the worst in the world.
  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features65
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Attendance Tracking
  • Authentication
  • Bar POS
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Cash Management
  • Categorization/Grouping
  • Clock In / Out
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Delivery Management
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Time Tracking
  • Gift Card Management
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Label Printing
  • Layaway Management
  • Loyalty Program
  • Mobile Access
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Product Data Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Separate Checks
  • Split Checks
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Table Management
  • Third Party Integrations
  • Timesheet Management
  • Tips Management
  • Touch Screen
  • Transaction History
  • User Management
  • Vendor Management
  • eCommerce Management
  • Total features89
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Attendance Tracking
  • Authentication
  • Bar POS
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Cash Management
  • Categorization/Grouping
  • Clock In / Out
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Delivery Management
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Time Tracking
  • Gift Card Management
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Label Printing
  • Layaway Management
  • Loyalty Program
  • Mobile Access
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Product Data Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Separate Checks
  • Split Checks
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Table Management
  • Third Party Integrations
  • Timesheet Management
  • Tips Management
  • Touch Screen
  • Transaction History
  • User Management
  • Vendor Management
  • eCommerce Management

Integrations

  • Total integrations30
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations8
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk