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eHopper Logo
eHopper
4.2
(56)

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Free POS software for retail & restaurants

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(19)

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eHopper Pricing, Features, Reviews and Alternatives

eHopper product overview

Price starts from

0

Per month

Flat Rate

What is eHopper?

eHopper is a cloud-based point of sale (POS) software for retail and restaurants available on certified Android 4.4+ tablets , Windows PC and Poynt mobile terminal.

Key benefits of using eHopper

- Offer free POS and free card processing in US.

- Integrated payment solution in Canada.

- eHopper's user access controls enable the configuration of staff permissions and viewing rights, so that only limited staff members have access to financial transactions and store security.

- The order management module splits incoming orders into different channels to provide an understanding of how many orders are coming through each channel.

- The split payments tab provides an option for customers to pay part of their bill with cash and another part with credit or debit card.

- Inventory tracking helps in managing inventory at a stock unit level and informs users in time if any stock is below the minimum threshold level.

- The online reporting feature allows users to access reports from any device and provides visibility and insights into regular sales operations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Chat
Phone Support
24/7 (Live rep)

Training options

Live Online
Documentation
Videos
Webinars

eHopper pricing information

Value for money

4.1

/5

56

Starting from

0

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

eHopper features

Functionality

3.9

/5

56

Total features

91

7 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Third-Party Integrations
Multi-Location
Order Management
Point of Sale (POS)

Functionality contenders

eHopper users reviews

Overall Rating

4.2

/5

56

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.06/10
Rating distribution

5

4

3

2

1

30

13

9

1

3

Pros
Great customer service, was there to help me get setup and going from the beginning and very friendly.
Ehopper has awesome support, they listen and are very fast at resolving issues.
Beautiful software and hardware, simple to setup, amazing customer service.
Cons
I'd have to say the transaction warnings. I had paid for the full license but some of my cashiers (1 had 4), were locked out of the POS software.
Occasionally need to reboot system when unable to run a credit card transaction. Customers seem to have a difficult time with Apple Pay.
First off let me say that EHopper's sales team are the most aggressive for me in my search for POS software. I had the company calling me multiple times even after requesting they not do so.

Overall rating contenders

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Tim C.

Furniture, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eHopper Point of Sale system, webstore support and product management software

Reviewed 3 months ago

I highly recommend eHopper as a solution to your business ecommerce needs. I know there are many out there, but the people alone make it worth it to me.

Pros

The staff and owner are incredibly helpful, friendly and patient. They will give you as much help as you need and/or want. The software is fairly easy to understand, even for someone as old and stuck in his ways as I am. If it can be done, they will help you to do it.

Cons

The main issue we had was my lack of understanding about how POS systems work. My background is in governmental accounting and analytics, so I sometimes asked questions that were somewhat irrelevant, not exactly what I needed, integration issues with other products, that kind of thing. But once I got up to speed, things went well. Most of my issues related to my lack of where I needed to go to make it best for us to operate.

AR
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Verified reviewer

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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eHopper customer experience

Reviewed 6 years ago

For the most part, the service fills our need at this time.

Pros

We have a convenience store and the inventory management can be very helpful. Also the customer service is very good.

Cons

There are a few small programming options that would be helpful. For example, after the last update they took away the ability to turn off the receipt printing so that we didn't have the "uncheck" that option after every single transaction. We are in a small community and don't have much traffic but with 100 transactions per day that's 100 times we have to click a button. It's not a huge deal but there are just little things like that they overlook I think.

Vendor response

Hi, We'd love to hear more, specifically, about your need to uncheck the receipt printing option. If you could contact us, at your convenience, perhaps there's a work around we can set up for you. Just reply here, or reach out to our Support line. I really appreciate you taking the time to provide us this feedback.Let's see how we can help!

JO
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Jay O.

Sporting Goods, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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e-Motion Review

Reviewed 2 months ago

Good, fairly happy but it's not perfect.

Pros

Availability on poynt platform, inventory management, reporting

Cons

Inability to offer a refund without card present. Inability to do partial refunds. Sometimes transactions are missing, they show up in poynt but not in ehopper. Definitely still some bugs. No phone app. Lack of built in and included in plan customer data collection

IP
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Iryna P.

Food & Beverages, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Used be a good one; however, now it is horrible

Reviewed 4 years ago

Will be GLAD TO LEAVE this POS asap due to a terrible customer support.

Pros

Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers.

Cons

Now is 2020 the customer support is the worst in the world. For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time!!) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help. On my question how about the monthly...

JH
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Jessica H.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ehopper is Amazing

Reviewed 2 months ago

ABSOLUTELY AMAZING. 10 OUT OF 10! HIGHLY RECOMMEND!

Pros

The customer service provided by [sensitive content hidden] was exceptional. Despite facing multiple challenges and hurdles, she navigated them with grace and ease, consistently answering my numerous calls. [sensitive content hidden] not only efficiently handled the complexities but also secured an incredible bundle deal for me, setting up my startup for less than $200.00. Her efforts made the entire experience seamless, and I highly recommend their service.

Cons

The so-called "con" is not really a downside. The only advice I can give is to be prepared for receiving top-notch equipment. You're getting a high-quality product along with an excellent program that includes unlimited training. Adjusting to everything new may take a bit of time since they offer a lot, so my suggestion is to start by uploading the necessary apps, learn those first, and gradually incorporate the fantastic additional features as you become more comfortable.

eHopper FAQs

Q. What type of pricing plans does eHopper offer?

eHopper has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of eHopper?

eHopper has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does eHopper support?

eHopper supports the following languages:
Dutch, English, French, German, Russian, Spanish, Ukrainian


Q. Does eHopper support mobile devices?

eHopper supports the following devices:
Android


Q. Does eHopper offer an API?

No, eHopper does not have an API available.


Q. What other apps does eHopper integrate with?

eHopper integrates with the following applications:
authorize.net, WooCommerce, PayPal, Google Analytics 360, QuickBooks Online, Google Calendar, Mailchimp


Q. What level of support does eHopper offer?

eHopper offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)

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