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Epos Now vs RetailEdge Comparison

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Overview

Category Leaders

Epos Now is a cloud-based point of sale system which enables restaurant & retail businesses to control inventory as well...

RetailEdge is a point of sale solution that helps retail businesses manage inventory and sales orders. Key features of the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

495

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

158

28

24

11

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

5

4

3

2

1

95

26

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Great customer support, very easy to use brilliant for accountancy and amazing software.
After being held to one time only only for this call price and grand promises of excellent customer service.
Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving.

Pros

The customer service is great, the features keep improving and the sales process is great. Gift cards, set up, customer records- all awesome.
Ease of use and the ability to teach a new cashier quickly. Compound report excellent so we can quickly see our on hand, sales over a certain period, what's on order and what we need to order.
Good sales and monthly reports. Great customer service-they are always willing to help.

Cons

Insistence that the problem was Xero for over a week was frustrating until eventually a functioning link was established to the API (not a Xero problem). Then the problems really started.
I have tried since December to get this account paused and stop being charged. I've been promised every single week since the first charge that they would "pause," and refund the charges.
I was warned by others and because of the price-point of their system I did not listen. Please don't make the same mistakes I've made.

Cons

However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen.
Not being able to adjust the spacing on a label is a pain especially when the label is cut off.
I really wish this worked on a mac. I hate that I have to use PC's at work when I use macs everywhere else.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features65
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendance Tracking
  • Authentication
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Clock In / Out
  • Commission Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Reports
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Retail
  • Gift Card Management
  • Historical Reporting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Labeling
  • Layaway Management
  • Location Tracking
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Order Management
  • Order Processing
  • Ordering Automation
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Secure Data Storage
  • Separate Checks
  • Split Checks
  • Stock Management
  • Supplier Management
  • Table Management
  • Third Party Integrations
  • Timesheet Management
  • Touch Screen
  • Transaction History
  • User Management
  • Vendor Management
  • eCommerce Management
  • Total features63
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendance Tracking
  • Authentication
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Clock In / Out
  • Commission Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Reports
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Retail
  • Gift Card Management
  • Historical Reporting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Labeling
  • Layaway Management
  • Location Tracking
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Order Management
  • Order Processing
  • Ordering Automation
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Secure Data Storage
  • Separate Checks
  • Split Checks
  • Stock Management
  • Supplier Management
  • Table Management
  • Third Party Integrations
  • Timesheet Management
  • Touch Screen
  • Transaction History
  • User Management
  • Vendor Management
  • eCommerce Management

Integrations

  • Total integrations30
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk