Event Essentials Reviews

The main thing I love about this product is how it can be, and has been, customized to meet our needs. I love the ability to automatically have vendor bios (business name, contact information, description of services and products, and a photo) to be automatically posted to a web page once we approve the vendor. I really like the easy to use interface to view and manage vendors. I can quickly find vendors, view their status, make changes and approve or reject them. Our vendors love the "Returning Exhibitor" feature that allows the vendor to submit an application using most of the data they entered on their prior application. This saves them a lot of time.

The system does not (currently) allow vendors to make changes to content. This requires us to make changes on their behalf. Fortunately, this is not difficult to do.

Event Essentials enabled us to take an existing event management platform and configure it to our specific and quite unique needs. The flexibility of their platform is amazing. The EE team configured the system to accommodate our workflow. No more work-arounds. And that is a huge plus. The other farmers market management platforms were not able to be as responsive to customization. Interface is important...

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There a couple of things that could be better. We do a fair amount of data entry in the field and the display on smaller screens, i.e. iPad Mini's needs some attention. I suspect the EE team will work this out at some point. It is important to us to be able to self manage some back end features. Currently they are giving us that ability incrementally which is probably a good thing. It would be helpful to be able to create report templates, update more text areas, ourselves. That too, I think come in time.

the customer service is very professional and kind; Customer rep was super helpful at a moment of crisis in our organization. the customizable forms are great. The interface the public sees resembles our website graphics.

have to wait for centralized staff to do changes --takes more days sometimes than we needed once you are in a doc reviewing an application there is no easy way to proceed to the next one -have to go back to the full menu

In my third year in running this event, we brought on Event Essentials. The amount of volunteer hours their software has freed up has given flexibility back to our organization, and made efficiencies possible that we once only dreamed of. Automating portions of our event that have been done by hand for over four decades, has created a sea change in how we are getting the job done. I am so grateful we partnered with the Event Essentials team.

My biggest disappointment was that we didn't get started sooner. I am already looking forward to next year's event knowing we have these tools at our disposal from day one.

We are able to keep all of our event information in one place, personalized to exactly fit our needs. It is a relief to know that when our event opens, we'll have everything at our fingertips, accessible to everyone on our team. The EE programmers patiently worked with us to tweak every last form, field and font to our satisfaction. Our EE pages match our web site exactly, looking professional and easy to use.

Everything is working as we expected and I haven't found anything disappointing.

HTML. Lots of useful tools, great customer service. Nice reports, ticket sales by type/coupon code, etc. Additional options to manage workers, vendors, sponsors. Built in safeguards to prevent costly mistakes. Can use your companies own credit services. Ticket fee revenue sharing. You keep all the data.

No custom-field reports, must be requested through customer service. Time for auto sign out really short. Seemed like 15 minutes or so.

The responsiveness of the team to make timely changes on the fly.

I do not have anything to comment for Cons.

For a volunteer organization, the software program was easy to understand and gave us up to date and pertinent data. The check in process with bar codes is fast and efficient.

There is nothing I can think of at this time.

It is easy to administer which allows us to capture the data needed to help us internally manage our event. It is very user friendly and easy to grasp a hold of from an end users point of view.

No cons were added to this review

EE offered a suite of products to help us better manage our country. The start-cost were fair and reasonable. They leased the required hardware which allowed us to not have to make a large capital investment while learning and trialing the benefits of the product. EE modified the software to fit our needs. They made almost instant changes when requested. Provided us with ended suggestions and advice about the implementation of the process.

I cannot think of any problems with the way the software performed.

We use EE as our platform for our festival (two-day event w/200,000 + attendees) and it manages three important yet completely different areas for us: volunteers, vendors and our parade. With over 564 shifts in 120 different positions, we rely on EE to manage the 350+ volunteers for our event with additional management of other smaller events associated with our festival offsite and/or before the...

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As is the case with anything, sometimes things come up and there isn't a feature or option to capture it on EE. That said, whenever it has happened to us, we let EE know and they immediately come up with a solution(s) and tweak our program. I don't consider this a complete con, though, since events are fluid and as such, the software must be as well and EE definitely works well for this.

It was very easy to get this product customized and integrated into our current website! The Event Essentials team was very responsive any time we had and requested changes that they needed to make. I am very pleased at how much easier it has become to manage our festivals, including reviewing and approving exhibitors, receive payments and selling ticket online. I also love their exhibitor profile feature that allows each exhibitor to have their own bio page. Best of all, their prices were very competitive.

The only downside that comes to mind is that they are located on the West Coast and we are on the East Coast. Regardless, they have been very responsive and I am amazes at how quickly they respond to any change requests.

We love how Event Essentials has created a software that is customizable to our specific needs. They are prompt to address the issues that may arise or adjust things that we need changed.

I can hardly think of any cons. Hopefully this business can grow and expand. I think it would be wonderful for a representative to visit/physically interact each organizations within Event Essentials to completely understand and have a good grasp of what we do.

No pros were added to this review

No cons were added to this review

I really appreciate the ability to customize the tool's user interface and features to meet our business needs.

The software doesn't currently allow us to approve several vendors at once. But, to be fair, we haven't requested this ability. I'm willing to bet they will be able to add this feature once we request it.

It gives us excellent summary data to do planning going forward.

I am not aware of any issues. Our Secretary may have some different input.

The whole package; yes it started with my organization needing help with a fairly large venue festival; it needed updating and modernizing. Event essentials came in, took charge, proposed among other things a ticket eFulfillment solution and and auction manager -This festival has never run so smoothly! There used to be lines 6 and 7 blocks long of disgruntled festoival goers waiting to be admitted into the venue. The lines are down to a few people deep, remarkable. So much easier than the way we used to do things.

Well frankly it is alot of new technology to learn and its alot to grasp for some of the staff; we had alot of inertia as to how things were supposed to be run, way of doing things and it is now almost 180 degrees different; but the lines are shorter, people leave happier, security has an easier job because the new ticket system kept the bad guys out!

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No cons were added to this review

Software is very easy to navigate and very helpful tracking on all levels. Integration to my business at hand was swift and thorough

I'm totally satisfied with the service I receive

They have been able to customize our registration forms in a way that other big competitor companies cannot. And CSR is kind and accommodating -- and goes the extra mile to help us!

Just wish they had an app for event check-in. But the web browser has been suffice.

Speed, efficiency and accountability at check-in. No long unmanageable lines! This software aids us in growing our event at a greater pace. Cust support representative was there two hours prior to our event training our team. And, was there for us all evening. What a Pro!

I honestly don't have any Cons to share. Make sure you have an adequate wireless signal.

Customization that is offered for us and the ability to track our numbers

Trouble with the hot spot and connectivity

ease of use, data collecting capabilities, saved time, saved money, created impact immediately

What I like least is actually a positive, I like least that they pushed us to perform, they were always a-head of the curve, and that is so welcomed and at the same time, a positive challenge to our staff. We found ourselves trying to e-mail them first, as they were always consistent and often a bit in-front of us... BRAVO...

Adaptability, capability, and proficiency. Event Essentials is so patient yet proficient with changes our organization continues to make that is modified to exactly what is useful to us. They are able to tweak the program to our needs...opposed to wokring with a program that we need to adapt to with many functions that aren't necessary. The best software progam we have ever used especially for our growing festival! Highly recommended!

No cons were added to this review

No pros were added to this review

No cons were added to this review