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Eventbrite vs Brown Paper Tickets Comparison

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Overview

Category Leaders

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources...

Brown Paper Tickets is an event ticketing and registration platform for event producers, organizers, and attendees, with...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

5.1K

5

4

3

2

1

3.4K

1.3K

187

28

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

3.7

37

5

4

3

2

1

14

12

3

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

Pros

The seamless process of managing the events, seminars or webinars, is truly amazing and super quick. It manages to remove the hassles from the POV of the admin.
I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).
What I like most about the Eventbrite platform is how user friendly it is to create the events and the ease for those purchasing to make their purchase.

Pros

My favorite thing about BPT is their commitment to social good - including donations to charity as a built-in part of their ticket links.
This product is affordable and fairly easy to use. I like how you can share your event with their larger community for more potential ticket sales.
The fees are low, it's easy to use, you get good information about ticket buyers that helps create an e-mail list.

Cons

The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.
The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.
The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.

Cons

Since the stupid pandemic, we have not had any events. Planning for the future, someone told me that Brown Paper Tickets has fallen on rough times.
I know now that they do not respond well during a crisis.
Brown Paper Tickets refuses to pay customers for events.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features56
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Badge Management
  • Barcode/Ticket Scanning
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Class Registration
  • Conferences/Conventions
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Group Registration
  • Kiosk Ticketing
  • Marketing Automation
  • Mobile Ticketing
  • Online Booking
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Real-Time Data
  • Real-Time Reporting
  • Refund Management
  • Registration Management
  • Reporting/Analytics
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Website Management
  • Weddings/Parties
  • Total features35
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Badge Management
  • Barcode/Ticket Scanning
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Class Registration
  • Conferences/Conventions
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Group Registration
  • Kiosk Ticketing
  • Marketing Automation
  • Mobile Ticketing
  • Online Booking
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Real-Time Data
  • Real-Time Reporting
  • Refund Management
  • Registration Management
  • Reporting/Analytics
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations262
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations5
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

Alternatives

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User reviews that mention these apps

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Lauren W.

Medical Practice, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Eventbrite logo

Eventbrite

E tickets made easy

Reviewed 5 years ago
Pros

Great for events, works easily on phones and keeps track of tickets

Cons

Not great for events where paper tickets are easier.

AR
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Verified reviewer

Internet, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Eventbrite logo

Eventbrite

Tickets please!

Reviewed 5 years ago
Pros

This was a really nice way of handling tickets as a consumer. I hate using paper tickets anymore!

Cons

The iPhone version has some glitchiness to it, I doubt it's using real Apple technology. Sometimes I hate even using it to look up events because of it. Also because of this when I switched over to a new phone I didn't even install it until I had to.

MC
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Monte C.

Civic & Social Organization, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Wearhouse for Tickets

Reviewed 5 years ago

I have purchased tickets to a concert using EventBright.

Pros

Event sponsors can sell tickets to events an this software and they can be purchased through a web based platform.

Cons

The only con is you don't receive paper tickets for the event, everything is digital and you receive the tickets non a phone or tablet.

AR
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Verified reviewer

Construction, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

eventbrite

Reviewed 5 years ago
Pros

I like being able to have my tickets on my iPhone an not having to worry about paper tickets.

Cons

Ive only used as a consumer and really had no issues with it.

AP
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Avik P.

Marketing and Advertising, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Reinvented event execution methods.

Reviewed 10 months ago

Although Eventix is a good platform, it lacks the SEO visibility that Eventbrite offers. For our recent event, we listed on Eventix, Brown Paper Tickets, and Eventbrite. Interestingly, community event sites and other aggregators consistently featured the Eventbrite listing. Notably, Google search consistently highlighted the Eventbrite listing, whereas it never recognized Eventix. When it comes to SEO, Eventbrite is the clear winner.

Pros

Eventbrite is a game-changer, providing incredible flexibility! I can create various types of tickets and promo codes, which is fantastic. What I really love is that I have the freedom to personally add attendees who might be getting in for free or have paid through other means, right within the platform.

Cons

Honestly speaking, Eventbrite has met all my needs perfectly. Right now, I don't have any complaints about it!

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Kris L.

Telecommunications, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Great For Event TIckets

Reviewed 6 years ago

We use event bright for employee events because it is so much simpler to keep up with an app opposed to paper tickets and even emailed tickets.

Pros

This application is essentially a wallet for event tickets. That I can store multiple types of tickets in the software and not need paper tickets is extremely convenient.

Cons

I have no dislikes of the software at this time.

CA
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Charlie A.

1,001-5,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Perfect way to go Paperless

Reviewed 6 years ago
Pros

tickets for the event is right on your phone. don't have to use paper tickets. pulls up with a bad internet connection

Cons

does not alert you if your event has been changed or canceled. mobile app is not the easiest to purchase tickets

KR
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Katie R.

Hospital & Health Care, 501-1,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Works well for getting E-tickets

Reviewed 4 years ago

Overall, this is a great way to do tickets, a lot better than having to get paper tickets to an event.

Pros

I really like being able to order tickets for an event and then having them electronically. That way you don't have to keep track of paper tickets and worry about losing them anymore. You know that all you need to have is your phone at the event and you'll be able to quickly and easily find the tickets in your email.

Cons

The only issue I've run into with this is if your phone does not have a good internet connection. Typically you have to click on a link in your email that opens the ticket but if you have no internet that won't work.

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Andrew H.

Computer Software, 501-1,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Scan Your tickets in one place

Reviewed a year ago
Pros

The best platform to reserve tickets make submission and scan bar codes and QR codes instead of using paper tickets very helpful and powerful

Cons

It has too many steps for registration rather than that it is very good in everything

PB
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Petr B.

Financial Services, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Eventbrite logo

Eventbrite

Good app for tickets

Reviewed 3 years ago

no need to print out your tickets anymore, save money on paper and time too

Pros

I like how all your tickets are organised in one place. You can pull up any tickets purchased at the time you need them.

Cons

It would be great, if you could somehow implement an offline feature. Sometimes the reception is really back (at concerts etc) and it could be a struggle to load up your tickets.

LF
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LeKeshia F.

Nonprofit Organization Management, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Eventbrite

Reviewed 5 years ago

We have enjoyed using as well as attendees like not having to keep up with paper tickets.

Pros

This was the only decision to be made when we decided to take our event completely digital. The check-in process now runs very smoothly and we don't have to have tickets printed.

Cons

We have not experienced any cons and have even had to get refunds which was a smooth process as well.

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Alex N.

Retail, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Eventbrite logo

Eventbrite

Basic ticket management

Reviewed 2 years ago

Overall it’s a good convenient tool that has the ability to make shows more sustainable by using less paper and easier by not keeping up with paper tickets

Pros

I like that you can view the tickets on mobile very easily and each comes with QR code’s that are easily read and kept up with.

Cons

The process of finding relevant events is flawed. The updates sent via email about saved searches are not always accurate

SP
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Steven P.

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

I use eventbright app to search events in my local area or to get tickets to bars.

Reviewed 6 years ago
Pros

Very simple to search through your area and see what events are free. It is also very simple to create a public event and post it.

Cons

Very simple to use and interact with your community. You can add tickets to your phone so you don't have to waste paper printing them out. No complaints.

TN
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Todd N.

Nonprofit Organization Management, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Ticketing just got easy

Reviewed 7 years ago

Forget buying and shipping tickets... keeping up with a piece of paper until the conference arrives... Eventbrite takes it all and makes it simple!

Pros

Ticket tracking and keeping your tickets in the app

Cons

Its a great app - No need to change a thing!

Vendor response

Todd, My name is Carrie, I'm a member of our Customer Support team. I wanted to take a few minutes to thank you for your positive feedback. We hope that your events are very successful and with you all the best! -Carrie Eventbrite Customer Experience

AR
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Verified reviewer

Retail, 1,001-5,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Helps Keep You Organized

Reviewed 4 years ago

Love it and will continue to use it. The app downloaded to your phone will also tell you about other events you might not have known about.

Pros

I love that when you have booked an event thru event brite that it saves your event ticket in your wallet on your phone (Apple user) and it also creates and event for you on your calendar as a reminder.

Cons

No complaints. I wish that all companies used this when booking events. It makes it so much easier for the user and not having to deal with emails or paper tickets.

AR
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Verified reviewer

Higher Education, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Eventbrite: Great Features and Great Looking, Too

Reviewed 5 years ago

Eventbrite makes event management a breeze, with electronic tickets that can be presented as paper or digital tickets, easily read by scanners to verify purchase and authorize entry. As a bonus, free events that need to be ticketed are not charged any service fees by Eventbrite.

Pros

Eventbrite offers great event management—with the ability to create ticketing fast, and as they have grown to become a really well-used platform, they provide an increasinlgy useful directory that can not only help you find great events, but also boost the attendance at your events.

Cons

As an end-user/ticket purchaser, I despise the dreaded “service charge” that often adds an unsavory amount to your final total, but I have to say Eventbrite’s charges are reasonable and clear, and if you’re promoting an event, it is simple enough to build the service charge into your ticket price.

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Eric M.

Entertainment, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Coming from a User

Reviewed 5 years ago
Pros

Using it as a mobile app is a lifesaver. I can't stand having to keep up with paper tickets, and this allows me to keep them quickly accessible on my phone.

Cons

As with most mobile apps, i just get a bit paranoid that my ticket info will be lost after i open it once. I would like a confirmation somewhere stating that the info will not be lost until scanned at admission.

AR
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Verified reviewer

Religious Institutions, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Eventbrite logo

Eventbrite

Eventbrite is the new century for the registeration

Reviewed 2 years ago

I am satisfied with the eventbrite.

Pros

I love this because some of us don't have to go to the office/locations where to get the paper tickets. Eventbrite is much easier for us to print it or barcode.

Cons

Eventbrite could have a bit better with designs and colours since a LOGO is a sort of bored.

SS
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SB S.

Higher Education, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Worth Checking Out

Reviewed 5 years ago
Pros

I really enjoy that Eventbrite is really easy to access and use. I can buy a ticket to an event and then immediately upload it to my Apple wallet. Being able to access tickets through my phone makes it so much more convenient than looking for my tickets in an email or keeping a paper copy.

Cons

The search function is not always easy to use. If I am attempting to search for events there is no way to filter by genre if I am looking for music events--this is possible with other event websites and apps that I have used.

RE
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Roberta E.

Apparel & Fashion, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

I use Eventbrite to find local events and seminars.

Reviewed 5 years ago
Pros

Eventbrite is brilliant. It's simple to use and includes a variety of events based on different interests. I came across several events with no issue and obtaining tickets is a breeze. They are conveniently available within the app, so there's no need to print paper tickets. I like that it sends notifications of upcoming events that I may be interested in attending.

Cons

The search function has room for improvement and it would be helpful to get suggestions for events in major cities as well. Events that I've "liked" often hadn't been saved.

cj
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cassandra j.

Higher Education, 5,001-10,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Ticket Management All in One Place

Reviewed 6 years ago
Pros

It's very user friendly when purchasing a ticket from a user using Eventbrite. Once the ticket to the event or conference is purchased the ticket automatically loads to the app. The app is easily accessible and can bring up tickets for scanning. This makes admission process easier and simple. No need for paper tickets or the potential to lose it

Cons

Only useful if the person hosting the event is using Eventbrite then it can automatically store and provide easy access to the ticket/admission

DD
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Dessa D.

Education Management, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Eventbrite for all your ticketing needs

Reviewed 3 years ago

Eventbrite has been extremely helpful especially with Covid and it allows events to require a ticket and it allows the participants to easily reserve and use the tickets at the event.

Pros

This software allows me to register and get tickets for events securing my spot so I know I can get into the event. It is convenient to have the ticket on your phone.

Cons

I haven't had any issues with reserving tickets, cancelling tickets, or using the tickets. I don't have any complaints about the software.

AM
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Ariell M.

Education Management, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Evenbrite Review

Reviewed 2 years ago

Evenbrite is a great and easy way to make purchasing tickets easy for you and your family. Evenbrite makes it easy with simple steps.

Pros

I love that tickets for major concerts or just local concerts can be use with this software. They are really easy to use and will help you resolve any issue within 24 hours if needed. I like that the tickets aren't paper an all you do is show the event staff your barcode from where you purchased the ticket, and you are good to go.

Cons

The only thing that I didn't like is that if you have a rain out concert, you might not find out until the start of the event. This is only the only issue that I have had.

TR
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Theresa R.

Entertainment, 10,001+ employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Eventbrite

Reviewed 2 years ago
Pros

Easy use and access to tickets when purchasing and using

Cons

Always have to log in to see tickets however that ensures safety of tickets

AG
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Aaron G.

Education Management, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Eventbrite logo

Eventbrite

Making ticket sales easy

Reviewed 6 years ago

Selling tickets easier

Pros

Being able to duplicate and publish events within minutes, having multiple show times for one event, creating seating charts with reserved seating and general seating.

Cons

Fees can get pricey when selling higher price tickets. Refunds are easy but take a while to process.

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Blake P.

Nonprofit Organization Management, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Brown Paper Tickets logo

Brown Paper Tickets

Perfect for small-budget nonprofits

Reviewed 3 years ago
Pros

It's safe to say that BPT has stayed true to its mission from the beginning: providing low-cost ticketing and event management that's suitable for student groups and low-budget nonprofit organizations. It's simple, effective, and we've never had a complaint about the UX.

Cons

It would be interesting to see their branding / user-flow updated to something similar to Eventbrite, but I'm almost hesitant to say that because it's almost nostalgic at this point.