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Purplepass vs Brown Paper Tickets Comparison (2026)

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Purplepass logo

Purplepass

Brown Paper Tickets logo

Brown Paper Tickets

Overview

Enterprise ticketing made simple: embed a branded, PCI-secure checkout, offer free interactive seat maps, sell passes, add-ons and donations, and monitor real-time sales and scans. Mobile POS and offline scanners included, with SSO, TouchNet, Zapier integrations and 24/7 US support.

Brown Paper Tickets is an event ticketing and registration platform for event producers, organizers, and attendees, with tools for ticket selling, credit card processing, ticket printing and shipping, mobile ticketing, donations management, barcode scanning, event customization, promotions, and more

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.99

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

304

5

4

3

2

1

273

25

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

3.7

38

5

4

3

2

1

14

13

3

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
55%
would recommend this app

Pros

“The platform allows me to host various events throughout the year from ticket events to registrations.”
BO

Breanne O.

Dance Department Director

“One of the MOST important aspects of any event is to assure proper preplanning and have customer service available during the event for any last minute changes or to troubleshoot to keep the event running smoothly.”
KC

Kathy C.

Admissions

“We especially appreciate the ease with which we can post events and develop ticketing options, with how-to videos conveniently embedded in the relevant sections of the template. And patrons have commented on the ease of buying tickets through Purplepass, not always what we heard before we switched.”
CS

Charlie S.

Executive Director

Pros

“The interface of the BPT website could be improved.”
Verified reviewer profile picture

Ayano J.

Independent Contractor

“Overall, Brown Paper Tickets is easy to use but not customize.”
Verified reviewer profile picture

Nicole W.

Communications Director

Cons

“We ran into a couple of people who wanted to make partial refunds (like they bought 5 tickets but only needed 3) and we had to refund the entire order and make them purchase the seats they wanted again, as there isn't currently a way to do that. If there were a slightly easier way to give refunds and make exchanges (that was a little difficult to navigate at first as well!)”
CM

Courtney M.

Director of Student Productions

“The only issue we had was tha amount of banks that flag purple pass and do not allow cards to purchase via their website initially.”
NM

Natalie M.

Owner

“We found the remote ticket scanners to be a little slow on the ticket verification process.”
JB

John B.

Director

Cons

“We have not been paid the $1000 in revenue for our June 2023 concert. ”
RD

Robbie D.

Board member

“We are VERY unhappy because we are a small organization and can't afford to lose that much money.”
RD

Robbie D.

Board member

“The reporting section and tracking transactions, in particular, weren't as easy as I'd hoped. And not very intuitive.”
PC

Philip C.

General Manager

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features112
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Artist Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Segmentation
  • Badge Management
  • Badge Printing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Class Scheduling
  • Commenting/Notes
  • Communication Management
  • Conferences/Conventions
  • Confirmations/Reminders
  • Contact Management
  • Contract/License Management
  • Credential Management
  • Credit Card Processing
  • Cross Selling Functionality
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Fee Management
  • Floor Plans & Maps
  • For Film Festivals
  • For Higher Education
  • For Music Festivals
  • Forms Management
  • Group Registration
  • Guest Accreditation
  • Guest List Management
  • Guest List Search
  • K-12
  • Kiosk Ticketing
  • Lead Capture
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Event
  • Multi-Language
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Role-Based Permissions
  • SMS Reminders
  • Sales Reports
  • Sales Trend Analysis
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Staff Scheduling
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Transportation Management
  • Vendor Management
  • Visitor Registration
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management
  • Total features37
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Artist Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Segmentation
  • Badge Management
  • Badge Printing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Class Scheduling
  • Commenting/Notes
  • Communication Management
  • Conferences/Conventions
  • Confirmations/Reminders
  • Contact Management
  • Contract/License Management
  • Credential Management
  • Credit Card Processing
  • Cross Selling Functionality
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Fee Management
  • Floor Plans & Maps
  • For Film Festivals
  • For Higher Education
  • For Music Festivals
  • Forms Management
  • Group Registration
  • Guest Accreditation
  • Guest List Management
  • Guest List Search
  • K-12
  • Kiosk Ticketing
  • Lead Capture
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Event
  • Multi-Language
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Role-Based Permissions
  • SMS Reminders
  • Sales Reports
  • Sales Trend Analysis
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Staff Scheduling
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Transportation Management
  • Vendor Management
  • Visitor Registration
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations14
  • Auth0
  • Constant Contact
  • Embeddable
  • HubSpot CRM
  • Meta for Business
  • Okta
  • PayPal Payments
  • Robly
  • SurveyMonkey
  • TouchNet Payment Systems
  • Twilio
  • Twitter/X
  • WordPress
  • Zapier
  • Zoho CRM
  • authorize.net
  • Total integrations4
  • Auth0
  • Constant Contact
  • Embeddable
  • HubSpot CRM
  • Meta for Business
  • Okta
  • PayPal Payments
  • Robly
  • SurveyMonkey
  • TouchNet Payment Systems
  • Twilio
  • Twitter/X
  • WordPress
  • Zapier
  • Zoho CRM
  • authorize.net