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Brown Paper Tickets

Ticketing & event registration platform for event organizers

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Brown Paper Tickets Pricing, Features, Reviews and Alternatives

Brown Paper Tickets product overview

Price starts from

$

0.99

Flat Rate

What is Brown Paper Tickets?

Brown Paper Tickets is an event ticketing and registration platform for event producers, organizers, and attendees, with tools for ticket selling, credit card processing, ticket printing and shipping, mobile ticketing, donations management, barcode scanning, event customization, and more. Businesses can also promote their events through the Brown Paper Tickets platform with mailing lists and Mailchimp integration for creating and tracking marketing campaigns.

Key benefits of using Brown Paper Tickets

  • Call their in-house 24/7/365 customer service department in English, Spanish, French and they'll help troubleshoot any issues.

  • Allow Brown Paper Tickets to print and ship tickets to customers using their in-house fulfillment service. Purchased tickets are shipped to customers within 24 hours and express and priority shipping is also possible.

  • Enable mobile ticketing for events which provides attendees with a barcoded mobile ticket to present at the event. Staff at the event can use the Brown Paper Tickets’ Android and iOS apps to scan barcodes upon entry.

  • Customize event listings with information including location, prices, dates, payment types, and more, as well as the ability to define the look and feel of the listing and add a questionnaire during purchase.

  • Manage payments with credit card processing, and collect payment through payment apps such as Authorize.net, PayFlow, PayPal, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    FAQs/Forum
    24/7 (Live rep)
    Phone Support

    Training options

    Not Offered

    Brown Paper Tickets pricing information

    Value for money

    4.0

    /5

    30

    Price starts from

    $

    0.99

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Brown Paper Tickets features

    Functionality

    3.9

    /5

    30
    Total Features37 3 categories

    Most valued features by users

    Reporting/Analytics
    Third Party Integrations
    Email Marketing
    Customizable Templates
    Ticket Brokering
    Sponsorship Management
    Customer Data Management
    Online Ticketing

    Brown Paper Tickets users reviews

    Overall rating

    3.9

    /5

    30

    Positive reviews

    77%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.65/10
    Rating distribution

    5

    4

    3

    2

    1

    14

    9

    2

    1

    4

    Pros
    My favorite thing about BPT is their commitment to social good - including donations to charity as a built-in part of their ticket links.

    AR

    Anonymous Reviewer

    This product is affordable and fairly easy to use. I like how you can share your event with their larger community for more potential ticket sales.

    Ellie B.

    The fees are low, it's easy to use, you get good information about ticket buyers that helps create an e-mail list.

    DP

    Daniel P.

    Cons
    After having to cancel our Event for March 19th, 2020 because of COVID-19 communication with BPT has been bad. Also, They have been sitting on our event funds that were collected.

    LE

    Linda E.

    Since the stupid pandemic, we have not had any events. Planning for the future, someone told me that Brown Paper Tickets has fallen on rough times.

    EB

    Erlinda B.

    I made numerous phone calls and sent emails with only an automated reply. I filed a complaint with the state of Washington which mandated them to pay.

    MS

    Marianne S.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Cheaper than many alternatives, and easy to use

    Reviewed a year ago
    Pros

    Very easy to use and implement. We used to sell event tickets right off our website using a more manual process, and when exploring options Brown Paper Tickets was recommended to us. After looking into it we decided to try it out on a free event. That went so well we started using it for paid events as well. We recently held an event with different t time options and their customer service was extremely helpful in walking us through getting our event set up correctly.

    Cons

    Interface/look of the site is a little dated. I wish you could customize it a little bit more.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Perfect for small-budget nonprofits

    Reviewed 23 days ago
    Pros

    It's safe to say that BPT has stayed true to its mission from the beginning: providing low-cost ticketing and event management that's suitable for student groups and low-budget nonprofit organizations. It's simple, effective, and we've never had a complaint about the UX.

    Cons

    It would be interesting to see their branding / user-flow updated to something similar to Eventbrite, but I'm almost hesitant to say that because it's almost nostalgic at this point.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Like everything but the payout

    Reviewed 2 years ago

    People in Minneapolis/St. Paul know BPT because so many small theatres are using them. I can see why. Overall, I would recommend it, but make sure your organization has no cash flow worries.

    Pros

    The fees are low, it's easy to use, you get good information about ticket buyers that helps create an e-mail list

    Cons

    Slow payout. I have to pay artists and venue, and BPT just takes forever to get the money to me.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Love BPT, especially in the virtual world

    Reviewed 17 days ago

    I started using BPT after a bad experience with a larger event management/ticketing system. BPT answered my emails, provided great support for us as event managers and for clients.

    Pros

    I really appreciate that the BPT app/software allows me to collect information about attendees, easily duplicate events, and provides a unique URL for each event.

    Cons

    Found it a little clunky when we had to refund after an event cancellation.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Brown Paper Tickets is easy to use!

    Reviewed 4 years ago

    I got an easy to use software that can set me up in minutes!

    Pros

    I'm a tour operator and I use Brown Paper Tickets to schedule tours. They make it so easy to schedule multiple events and it's also easy to go in and block out certain days. They've also kept me on my game by making sure everything is correct. Great help desk.

    Cons

    Brown Paper Tickets is a little messy visually. I realize it's a back-end made for utility, but it can be a bit confusing the first time you try to enter information.

    Brown Paper Tickets FAQs and common questions

    Brown Paper Tickets has the following pricing plans:
    Starting from: $0.99
    Pricing model: Free, One Time License


    Brown Paper Tickets has the following typical customers:
    Mid Size Business, Non Profit, Small Business


    Brown Paper Tickets supports the following languages:
    English, Spanish, French


    Brown Paper Tickets supports the following devices:
    Android, iPhone


    No, Brown Paper Tickets does not have an API available.


    Brown Paper Tickets integrates with the following applications:
    Authorize.net, PayPal, Twitter, Facebook, Mailchimp


    Brown Paper Tickets offers the following support options:
    Knowledge Base, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Phone Support

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