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Brown Paper Tickets Pricing, Features, Reviews and Alternatives
Brown Paper Tickets FAQs
Q. Who are the typical users of Brown Paper Tickets?
Q. What languages does Brown Paper Tickets support?
Q. Does Brown Paper Tickets support mobile devices?
Q. What other apps does Brown Paper Tickets integrate with?
Brown Paper Tickets product overview
What is Brown Paper Tickets?
Brown Paper Tickets is an event ticketing and registration platform for event producers, organizers, and attendees, with tools for ticket selling, credit card processing, ticket printing and shipping, mobile ticketing, donations management, barcode scanning, event customization, and more. Businesses can also promote their events through the Brown Paper Tickets platform with mailing lists and Mailchimp integration for creating and tracking marketing campaigns.
Key benefits of using Brown Paper Tickets
Typical customers
Platforms supported
Support options
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Starting from
Free
Starting from
Free
Brown Paper Tickets pricing information
Value for money
3.9
/5
36
Starting from
Free
Pricing options
Value for money contenders
Brown Paper Tickets features
Functionality
3.9
/5
36
Total features
36
3 categories
Most valued features by users
Functionality contenders
Brown Paper Tickets users reviews
Overall Rating
3.8
/5
36
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.08/10
14
12
3
2
5
Ellie B.
Overall rating contenders
Colleen M.
Marketing and Advertising, 201-500 employees
Used other for 2+ years
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Very easy to use and implement. We used to sell event tickets right off our website using a more manual process, and when exploring options Brown Paper Tickets was recommended to us. After looking into it we decided to try it out on a free event. That went so well we started using it for paid events as well. We recently held an event with different t time options and their customer service was extremely helpful in walking us through getting our event set up correctly.
Interface/look of the site is a little dated. I wish you could customize it a little bit more.
Ayano J.
Nonprofit Organization Management, self-employed
Used monthly for 2+ years
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It has been great! Very simple and straight-forward, which is good for my clients who may not be so tech-savvy.
I really like the "fair-trade" model that Brown Paper Tickets embodies. Being in community development work, I like to source equitable tools and software for my engagements.
The interface of the BPT website could be improved. It has an old-style look to it that may not be appealing to all users.
Sarah C.
Nonprofit Organization Management, 1-10 employees
Used other for 2+ years
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We became customers of Brown Paper Tickets in 2008, using their services to sell tickets to our public tours. In 2020, we continued to use them and were lucky to safely remain open and hold our tours. Brown Paper Tickets has withheld over $30,000 of our ticket sales for tours from July through September, none of which were cancelled. We have gotten no response from them despite countless attempts to reach them, begging for an answer as to when we will get our funds. We are a small non-profit historic site, and our staff worked hard to bring in that income that we so heavily rely on. Brown Paper Tickets has been grossly negligent, and I wouldn't recommend them to anyone anywhere. We have since ceased all ticket sales through them and are shopping for an alternative.
I loved their customer service team until they laid them all off. They used to be so wonderfully helpful and kind, always available. Now they shut down the phone lines and refuse to provide answers.
It was complicated to set up for our needs at times, and was too time consuming / not very customizable.
Nicole W.
Nonprofit Organization Management, 1-10 employees
Used monthly for 1-2 years
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Overall, Brown Paper Tickets is easy to use but not customize.
I appreciate that brown paper tickets doesn’t charge if you are not selling tickets.
It was sometimes difficult to find specific event data or make customer reports.
Blake P.
Nonprofit Organization Management, 11-50 employees
Used monthly for 2+ years
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It's safe to say that BPT has stayed true to its mission from the beginning: providing low-cost ticketing and event management that's suitable for student groups and low-budget nonprofit organizations. It's simple, effective, and we've never had a complaint about the UX.
It would be interesting to see their branding / user-flow updated to something similar to Eventbrite, but I'm almost hesitant to say that because it's almost nostalgic at this point.
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