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Brown Paper Tickets

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Ticketing & event registration platform for event organizers

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Brown Paper Tickets Pricing, Features, Reviews and Alternatives

Brown Paper Tickets FAQs

Q. What type of pricing plans does Brown Paper Tickets offer?

Brown Paper Tickets has the following pricing plans:
Pricing model: One Time License, Free

These products have better value for money


Q. Who are the typical users of Brown Paper Tickets?

Brown Paper Tickets has the following typical customers:
Mid Size Business, Non Profit, Small Business


Q. What languages does Brown Paper Tickets support?

Brown Paper Tickets supports the following languages:
English, French, Spanish


Q. Does Brown Paper Tickets support mobile devices?

Brown Paper Tickets supports the following devices:
Android, iPad, iPhone


Q. Does Brown Paper Tickets offer an API?

No, Brown Paper Tickets does not have an API available.


Q. What other apps does Brown Paper Tickets integrate with?

Brown Paper Tickets integrates with the following applications:
authorize.net, PayPal, Twitter/X, Meta for Business, Mailchimp


Q. What level of support does Brown Paper Tickets offer?

Brown Paper Tickets offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support

Brown Paper Tickets product overview

What is Brown Paper Tickets?

Brown Paper Tickets is an event ticketing and registration platform for event producers, organizers, and attendees, with tools for ticket selling, credit card processing, ticket printing and shipping, mobile ticketing, donations management, barcode scanning, event customization, and more. Businesses can also promote their events through the Brown Paper Tickets platform with mailing lists and Mailchimp integration for creating and tracking marketing campaigns.

Key benefits of using Brown Paper Tickets

  • Call their in-house 24/7/365 customer service department in English, Spanish, French and they'll help troubleshoot any issues.

  • Allow Brown Paper Tickets to print and ship tickets to customers using their in-house fulfillment service. Purchased tickets are shipped to customers within 24 hours and express and priority shipping is also possible.

  • Enable mobile ticketing for events which provides attendees with a barcoded mobile ticket to present at the event. Staff at the event can use the Brown Paper Tickets’ Android and iOS apps to scan barcodes upon entry.

  • Customize event listings with information including location, prices, dates, payment types, and more, as well as the ability to define the look and feel of the listing and add a questionnaire during purchase.

  • Manage payments with credit card processing, and collect payment through payment apps such as Authorize.net, PayFlow, PayPal, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    FAQs/Forum
    24/7 (Live rep)
    Phone Support

    Not sure about Brown Paper Tickets? Compare it with a popular alternative

    Starting from

    Free

    Free plan
    Free trial
    Pricing range

    Starting from

    19

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Brown Paper Tickets pricing information

    Value for money

    3.8

    /5

    37

    Starting from

    Free

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Brown Paper Tickets features

    Functionality

    3.8

    /5

    37

    Total features

    35

    3 categories

    Most valued features by users

    Reporting/Analytics
    Third-Party Integrations
    Customizable Templates
    Email Marketing
    Real-Time Data
    Attendance Management
    Attendee Management
    Badge Management

    Functionality contenders

    Brown Paper Tickets users reviews

    Overall Rating

    3.7

    /5

    37

    Positive reviews

    70

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.08/10
    Rating distribution

    5

    4

    3

    2

    1

    14

    12

    3

    2

    6

    Pros
    My favorite thing about BPT is their commitment to social good - including donations to charity as a built-in part of their ticket links.
    This product is affordable and fairly easy to use. I like how you can share your event with their larger community for more potential ticket sales.
    The fees are low, it's easy to use, you get good information about ticket buyers that helps create an e-mail list.
    Cons
    Since the stupid pandemic, we have not had any events. Planning for the future, someone told me that Brown Paper Tickets has fallen on rough times.
    I know now that they do not respond well during a crisis.
    Brown Paper Tickets refuses to pay customers for events.

    Overall rating contenders

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    Colleen M.

    Marketing and Advertising, 201-500 employees

    Used other for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Cheaper than many alternatives, and easy to use

    Reviewed 4 years ago
    Pros

    Very easy to use and implement. We used to sell event tickets right off our website using a more manual process, and when exploring options Brown Paper Tickets was recommended to us. After looking into it we decided to try it out on a free event. That went so well we started using it for paid events as well. We recently held an event with different t time options and their customer service was extremely helpful in walking us through getting our event set up correctly.

    Cons

    Interface/look of the site is a little dated. I wish you could customize it a little bit more.

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    Ayano J.

    Nonprofit Organization Management, self-employed

    Used monthly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Simple platform for event needs

    Reviewed 2 years ago

    It has been great! Very simple and straight-forward, which is good for my clients who may not be so tech-savvy.

    Pros

    I really like the "fair-trade" model that Brown Paper Tickets embodies. Being in community development work, I like to source equitable tools and software for my engagements.

    Cons

    The interface of the BPT website could be improved. It has an old-style look to it that may not be appealing to all users.

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    Sarah C.

    Nonprofit Organization Management, 1-10 employees

    Used other for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Beware the gross negligence, you won't get your funds :(

    Reviewed 3 years ago

    We became customers of Brown Paper Tickets in 2008, using their services to sell tickets to our public tours. In 2020, we continued to use them and were lucky to safely remain open and hold our tours. Brown Paper Tickets has withheld over $30,000 of our ticket sales for tours from July through September, none of which were cancelled. We have gotten no response from them despite countless attempts to reach them, begging for an answer as to when we will get our funds. We are a small non-profit historic site, and our staff worked hard to bring in that income that we so heavily rely on. Brown Paper Tickets has been grossly negligent, and I wouldn't recommend them to anyone anywhere. We have since ceased all ticket sales through them and are shopping for an alternative.

    Pros

    I loved their customer service team until they laid them all off. They used to be so wonderfully helpful and kind, always available. Now they shut down the phone lines and refuse to provide answers.

    Cons

    It was complicated to set up for our needs at times, and was too time consuming / not very customizable.

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    Nicole W.

    Nonprofit Organization Management, 1-10 employees

    Used monthly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent choice for free online events

    Reviewed 2 years ago

    Overall, Brown Paper Tickets is easy to use but not customize.

    Pros

    I appreciate that brown paper tickets doesn’t charge if you are not selling tickets.

    Cons

    It was sometimes difficult to find specific event data or make customer reports.

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    Blake P.

    Nonprofit Organization Management, 11-50 employees

    Used monthly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Perfect for small-budget nonprofits

    Reviewed 3 years ago
    Pros

    It's safe to say that BPT has stayed true to its mission from the beginning: providing low-cost ticketing and event management that's suitable for student groups and low-budget nonprofit organizations. It's simple, effective, and we've never had a complaint about the UX.

    Cons

    It would be interesting to see their branding / user-flow updated to something similar to Eventbrite, but I'm almost hesitant to say that because it's almost nostalgic at this point.

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