Eventbrite vs TicketSpice Comparison

Whova

Eventix

Eventzilla

Brown Paper Tickets

TicketSauce

WhenNow

I decided to use Eventbrite for a ticketed event and didn't realize how their fee structure worked and how expensive it was. If I had known that sooner and done my research, I probably would've gone with an alternative like Ticketspice. Yes, I've used Ticketspice for nonprofit events and it's much more customizable and offers the option to track a portion of a ticket as tax deductible.

Fantastic Event and Ticketing Platform

TIcketSpice has saved many nonprofits I've worked with lots of funds by the lower fees they charge compared to other ticketing systems out there.

Fantastic Ticketing Tool 

After coming from Eventbrite, and testing out MANY ticketing systems for our many events, I have found the NEW 4.0 version of Ticketspice to be the best and in a class by itself. 

Why?
1. The clean and modern look.. On MOBILE and on web - Looks great... Have yous een an Eventbrite's STRIPPED OUT mobile version?  It looks like a contract of text! All the graphics are gone.  

2. The crazy flexibility of the builder in Ticketspice.  You can basically customize it to look CLEAN AND SHARP... Streamlined.. ONE PAGE ticket checkout... Move things around, add all different elements.... It's easy and interactive and looks GREAT and modern and clean... but without sacrificing features.

3. The responsive customer support... they'lll live chat with you any time to fix issues and open to suggestions.. They are the best.  Ever try dealing with a person at Eventbrite.  Good luck with that.
 
4. They add new features. Eventbrite is notorious for putting in their blog 'we are adding apple pay' or something like that then saying it won't be for months and never happen.  These people are proactive.  They probably have a smaller team and can move quicker.  Eventbrite being cannot make changes quickly or at all... they promise things that never come.


5. The action commands.  Nothing on ANY other ticketing system comes close.  You can literally incentive in a major way by having sections appear based on criteria.  Want to ovver a free t shirt when someone buys 10 tickets.. you CAN.  Want to only show a ticket type for an age group when they put their age in.  You CAN.  Want to sell merch on the site... ANY amount (not 5 items like Eventbrite) You CAN.  Want to have different instructions appear for different ticket types... you CAN.  Want to have a 2 for one sale when someone buys multiples of 2 tickets.. you CAN.... You can do SO MUCH to incentive and create a ticket buying experience that is fn and gives people reasons to buy things.  And is SMART without cluttering up the page.
  
6. The checkout process on one page is simple - easy for anyone.

7. Want to get paid.. WITHOUT WAITING??  They clear through STRIPE, WEPAY and other services that deposit NIGHTLY... NO WAITING for WEEKS to get YOUR money (like with Eventbrite). Oh.. YOU can set the fees.. any fee you like ... you aren't locked in.. like with Eventbrite. And they just charge 99 cents a ticket.

Now the best ticketing software period

I signed up for TicketSpice for my conference website (www.LifeschoolingConference.com) after comparing a lot of different options. TicketSpice seemed to offer the most flexibility for the price and I also was really excited about the social networking options. I loved the idea of incentivizing my customers to share my event for an additional amount off their ticket! I was hesitant about the .99 fee TicketSpice charges per ticket, since the other option I was considering was a free Wordpress plugin, but it's still cheaper than Eventbrite and it has been well worth it! I just added a $1 fee per ticket, so in the end, I'm not really paying anything extra besides credit card processing fees.

The flexibility of the program has been amazing! Unlike Eventbrite, I am able to set up my basic tickets, but then I can add what they call "actions" to create variables for each ticket. In other words, I have two basic tickets for my conference: Single and Family. But we also have a fair on Saturday after the conference. It is free for attendees, but others can also sign up just to come to the fair portion. I added actions so that when someone selects the Single or Family Ticket, they see the fair ticket with a $0 price, as well as an additional Speaker Luncheon ticket option. But if they select the $15 fair option at the beginning, then the single and family tickets disappear and the Speaker Luncheon option also remains hidden. Not possible with Eventbrite!

Also, I have set up early bird, regular, and late tickets. With Eventbrite, I had to do each ticket for each length of time separately. It was confusing and time-consuming! With TicketSpice, I just created an action for each ticket. The coupon codes are also nice because I can add actions so that they can only be used in certain instances. For example, I had a Cyber Monday sale, so I added an action that the coupon could only be used on the specific date of November 28th. Worked perfectly!

Finally, the customer service has been outstanding! I worked a lot during Thanksgiving week, but my questions through chat were always answered in a timely manner, even on Sunday...pretty important since one of my actions would have resulted in giving away all my tickets for free instead of only the first three sold! Ryan was so helpful and encouraging and even sent a video showing how to do what I needed to do. Can't say enough good things about TicketSpice!! Happy enough to take the time to write this long review! :)

Immensely better than Eventbrite!!

This is the 11th year of my event and I've used a wide range of ticketing software over the years. From eventbrite - to my own custom ticketing system I coded for Wordpress. I've tried quite a few ticketing options, and Ticketspice has been by far my best experience. It's easy to customize, and offers just about all the features I need! Whether I want to add on to an original order and automatically charging the customers credit card, update my ticket landing page, export reports or check-in with the Ticketspice app - it's been a delight. And... customer service is very responsive!

best ticketing app around!

Outstanding!

Compare Eventbrite and TicketSpice based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Brown Paper Tickets is an event ticketing and registration platform for event producers, organizers, and attendees, with tools for ticket selling, credit card processing, ticket printing and shipping, mobile ticketing, donations management, barcode scanning, event customization, promotions, and more

Eventix is a ticketing management software designed to help event organizers create and sell customizable tickets across events. The solution enables administrators to offer additional products including tokens, shuttle passes, and combo tickets on a unified interface.

Whova is a cloud-based event management software that enables businesses, universities, exhibitors, and government organizations to engage with attendees, generate name badges, handle online registration processes, and host video conferences.

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences.

Activity Dashboard

Alerts/Notifications

Attendance Management

Attendee Management

Attendee Tracking

Badge Management

Barcode/Ticket Scanning

Calendar Management

Class Registration

Conferences/Conventions

Contact Management

Credit Card Processing

Customer Data Management

Customizable Branding

Customizable Forms

Data Import/Export

Discount Management

Email Marketing

Email Reminders

Employee Management

Event Management

Event Registration

Event Scheduling

Event Ticketing

Exhibit/Vendor Management

Group Registration

Kiosk Ticketing

Marketing Automation

Mobile Ticketing

Online Booking

Online Registration

Online Ticketing

Onsite Ticketing

Payment Processing

Point of Sale (POS)

Print-at-Home

Promotions Management

Real-Time Data

Real-Time Reporting

Refund Management

Registration Management

Reporting/Analytics

Sales Reports

Seating Map

Self Check-In/Check-Out

Social Media Integration

Social Promotion

Support Ticket Management

Surveys & Feedback

Third-Party Integrations

Ticket Reservations

Ticketing

Volunteer Management

Website Management

Weddings/Parties

Eventbrite

Android

Web-based

iPad

iPhone

The seamless process of managing the events, seminars or webinars, is truly amazing and super quick. It manages to remove the hassles from the POV of the admin.

I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).

What I like most about the Eventbrite platform is how user friendly it is to create the events and the ease for those purchasing to make their purchase.

It has been a fantastic help and it is very easy to set up everything and manage the information.

The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.

The best feature on Eventbrite is the ease of customization. It's very easy to pull in your own graphics and stylization.

We have run many large events and are going to be pushing into this space when we do it again. The ease of registration, collection of information and the overall system is fantastic.

It was super easy to use and there were tools and help available to allow for better event pages to be created.

I use this app to keep track of the events happening in my area. What I like the most about this app is that it provides very good and reliable information about social events and activities.

The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.

The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.

We used eventbrite to help promote client events because it was quick, easy, and looked professional. It’s also nice that there are options to add tickets/pricing as well as maps, images, etc.

Overall I am a huge fan of Eventbrite and it allows me to stay active and get to know my community better.

I've never had any issue with the use of the software. I haven't attended an event I booked on Eventbrite and was denied entry because I had the wrong ticket.

Very easy to use as both a promoter and consumer. This app has a rich array of tools to plan, schedule and promote all the event, Has very helpful integration with social media platforms too.

There are multiple features that have been useful with this software. Specifically, the ability to interface with various platforms and how they are integrated within using the software.

Easy to set up and use, excellent customer support from a friendly, knowledgable team.

Eventbrite makes the normally daunting task of event management easy. Whether you are registering free tickets, or selling tickets for a cost, this is an excellent platform to manage the process.

Eventbrite screenshot: Allow attendees to check-in using their mobile device with scannable tickets

Eventbrite screenshot: Advertise and sell event tickets on social platforms such as Facebook

Eventbrite screenshot: Access reports and analytics on sales and attendance

Eventbrite screenshot

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

A Customizable Ticketing Platform Ready For Any Use.
Whether you’re an agency building branded events, a seated music venue, or a multi-day festival, Ticketsauce was made for you.

Eventzilla provides the same top shelf features as industry leading solutions but still remains the most affordable event registration software in the industry

WhenNow is a cloud-based event registration software which allows users to create custom events, register attendees, sell tickets, check-in guests, and more

Sell tickets online and host your most successful event ever with TicketSpice. 

TicketSpice is easy to use, highly customizable, and unbelievably affordable. 

Save thousands by switching to TicketSpice. 



Access Controls/Permissions

Activity Tracking

Chat/Messaging

Customizable Fields

Customizable Reports

Customizable Templates

Drag & Drop

Electronic Payments

Event Tracking

For Film Festivals

For Music Festivals

Live Streaming

Mobile Access

Mobile Alerts

Presentation Streaming

Real-Time Analytics

Real-Time Chat

Real-Time Monitoring

Real-Time Notifications

Real-Time Updates

Recording

Reporting & Statistics

Reserved Seating

Sales Trend Analysis

Season Tickets

Sponsorship Management

Video Streaming

Virtual Lobby

Visitor Registration

TicketSpice

Linux

Windows

Two of my clients use it and have for years. Great people and a great product and a great price.

Anything that I would want to produce online tickets has been implemented by TicketSpice. The thought and care is outstanding.

OUTSTANDING customer service. Great cost when integrated with GivingFuel (which is ALSO AWESOME).

The customer service team has been awesome - all of the representatives are extremely kind, helpful and are all very knowledgeable on anything I have questions on.

The pages he created include our logo, graphics, timed-ticketing, and catalog sales. In a friendly and helpful manner, [SENSITIVE CONTENT] set us up for success.

We've enjoyed our experience with TicketSpice, easy to use, and great customer support.

It's easy to see our progress and how many people are purchasing tickets. The customer service is also top notch - they're very quick to reply.

TicketSpice's customer service, integrations and customizations are awesome. And their fees are than anything else I’ve found.

I loved how easy it was to set up our ticket site. It took me through all the steps and let me preview as I went along.

Easy to use, great customer support, less costly than competitors, great and extensive features.

The app is especially user-friendly and intuitive to use. Our volunteers who used the app to check people in were thoroughly impressed.

It's user friendly, get the job done and the customer service is fast and top notch.

One year, we decided to use another ticker service and it was a disaster.

They provided all the help we needed to get it completed.

Thanks to TicketSpice, our event went off without a hitch.

The only con I can think of is online customer service is offline on the weekends/Sundays. Sometimes that's when I'm working on the platform.

From a manager point of view I do not want my ticket takers to have access to types of tickets they can scan. Leaves room for error at a very busy event.

I decided to leave a message and wait for them to get back to me when they opened in the morning.

Eventbrite vs TicketSpice Comparison

Eventbrite

TicketSpice

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives