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Eventbrite vs TicketSpice Comparison

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Overview

Category Leaders

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources...

Category Leaders

Sell tickets online and host your most successful event ever with TicketSpice. TicketSpice is easy to use, highly customizable,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

4.6K

5

4

3

2

1

3.1K

1.2K

176

27

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.9

75

5

4

3

2

1

69

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The seamless process of managing the events, seminars or webinars, is truly amazing and super quick. It manages to remove the hassles from the POV of the admin.
I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).
What I like most about the Eventbrite platform is how user friendly it is to create the events and the ease for those purchasing to make their purchase.

Pros

Two of my clients use it and have for years. Great people and a great product and a great price.
Anything that I would want to produce online tickets has been implemented by TicketSpice. The thought and care is outstanding.
OUTSTANDING customer service. Great cost when integrated with GivingFuel (which is ALSO AWESOME).

Cons

The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.
The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.
The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.

Cons

One year, we decided to use another ticker service and it was a disaster.
The only con I can think of is online customer service is offline on the weekends/Sundays. Sometimes that's when I'm working on the platform.
From a manager point of view I do not want my ticket takers to have access to types of tickets they can scan. Leaves room for error at a very busy event.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features57
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Badge Management
  • Barcode/Ticket Scanning
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Class Registration
  • Conferences/Conventions
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • For Film Festivals
  • For Music Festivals
  • Group Registration
  • Inventory Management
  • Kiosk Ticketing
  • Live Streaming
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile Ticketing
  • Multi-Location
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Presentation Streaming
  • Print-at-Home
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Sales Trend Analysis
  • Season Tickets
  • Seating Map
  • Self Check-in/Check-out
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Video Streaming
  • Virtual Lobby
  • Visitor Registration
  • Volunteer Management
  • Website Management
  • Weddings/Parties
  • Total features77
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Badge Management
  • Barcode/Ticket Scanning
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Class Registration
  • Conferences/Conventions
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • For Film Festivals
  • For Music Festivals
  • Group Registration
  • Inventory Management
  • Kiosk Ticketing
  • Live Streaming
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile Ticketing
  • Multi-Location
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Presentation Streaming
  • Print-at-Home
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Sales Trend Analysis
  • Season Tickets
  • Seating Map
  • Self Check-in/Check-out
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Video Streaming
  • Virtual Lobby
  • Visitor Registration
  • Volunteer Management
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations241
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrationsN/A
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AvatarImg
AvatarImg

Jared D.

Computer Software, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Fantastic Event and Ticketing Platform

Reviewed 3 years ago

I decided to use Eventbrite for a ticketed event and didn't realize how their fee structure worked and how expensive it was. If I had known that sooner and done my research, I probably would've gone with an alternative like Ticketspice. Yes, I've used Ticketspice for nonprofit events and it's much more customizable and offers the option to track a portion of a ticket as tax deductible.

Pros

Eventbrite delivers a world-class event registration landing pages and overall management. Their UI is incredibly easy to navigate and so straightforward to setup a page quickly. They also offer free events so you can use Eventbrite for free if you're not charging for tickets. They also have a great community forum for every city where people can search for Eventbrite events happening near them and also receive email updates on these local events.

Cons

Eventbrite's landing pages are pretty hard-coded where there isn't a ton of flexibility to the design and overall branding. The system also isn't designed that great for nonprofits. Often for nonprofit events, a donor may buy a ticket where part of their transaction is tax deductible but another part is not. Eventbrite doesn't have a field to capture the tax deductible amount per ticket, so the nonprofit has to manually go in and calculate that amount per ticket when they're generating tax summaries to send at the end of the year.

AvatarImg
AvatarImg

Jared D.

Computer Software, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

Fantastic Ticketing Tool

Reviewed 4 years ago

TIcketSpice has saved many nonprofits I've worked with lots of funds by the lower fees they charge compared to other ticketing systems out there.

Pros

TicketSpice is an incredible ticketing app I recommend to nonprofits all the time to use. TicketSpice makes it easy to create ticket registration form pages as well as confirmation emails. Their rates are much cheaper than Eventbrite's and they have some additional features for nonprofits that outweigh Eventbrite.

Cons

Although you can customize your registration forms, there are parts of the form builder that can feel a bit dated. Some of their templates could use a bit of updating.

MA
AvatarImg

Mike A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TicketSpice logo

TicketSpice

Now the best ticketing software period

Reviewed 7 years ago

After coming from Eventbrite, and testing out MANY ticketing systems for our many events, I have found the NEW 4.0 version of Ticketspice to be the best and in a class by itself. Why? 1. The clean and modern look.. On MOBILE and on web - Looks great... Have yous een an Eventbrite's STRIPPED OUT mobile version? It looks like a contract of text! All the graphics are gone. 2. The crazy flexibility...

Pros

No pros were added to this review

Cons

No cons were added to this review

em
AvatarImg

elaine m.

Motion Pictures and Film, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

best ticketing app around!

Reviewed 6 years ago

This is the 11th year of my event and I've used a wide range of ticketing software over the years. From eventbrite - to my own custom ticketing system I coded for Wordpress. I've tried quite a few ticketing options, and Ticketspice has been by far my best experience. It's easy to customize, and offers just about all the features I need! Whether I want to add on to an original order and automatically charging the customers credit card, update my ticket landing page, export reports or check-in with the Ticketspice app - it's been a delight. And... customer service is very responsive!

Pros

No pros were added to this review

Cons

No cons were added to this review

DP
AvatarImg

Danielle P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TicketSpice logo

TicketSpice

Immensely better than Eventbrite!!

Reviewed 6 years ago

I signed up for TicketSpice for my conference website (www.LifeschoolingConference.com) after comparing a lot of different options. TicketSpice seemed to offer the most flexibility for the price and I also was really excited about the social networking options. I loved the idea of incentivizing my customers to share my event for an additional amount off their ticket! I was hesitant about the .99 fee...

Pros

No pros were added to this review

Cons

No cons were added to this review

DM
AvatarImg

Dustin M.

Nonprofit Organization Management, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

Outstanding!

Reviewed 3 years ago
Pros

I love TicketSpice! Our non-profit hosts a variety of event-based fundraisers from a traditional fundraising dinner, to silent auction, to crawfish boil, to sporting clay shoot - so flexibility is of extreme importance. Here are a few of the PROs for TicketSpice: - Extreme customization (example: for our Shoot, we need not only a ticket purchased, but we need to know what gauge of shells, what...

Cons

I honestly have not run into a CON with TicketSpice. It does everything I need... and probably has capability to do more, but I don't know what that could possibly be.