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TicketSpice

Easily sell tickets online with TicketSpice.

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(5)

TicketSpice Reviews

Overall rating

4.9

/5

78

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.66/10

Reviews by rating

Pros and cons

Two of my clients use it and have for years. Great people and a great product and a great price.
Anything that I would want to produce online tickets has been implemented by TicketSpice. The thought and care is outstanding.
OUTSTANDING customer service. Great cost when integrated with GivingFuel (which is ALSO AWESOME).
One year, we decided to use another ticker service and it was a disaster.
The only con I can think of is online customer service is offline on the weekends/Sundays. Sometimes that's when I'm working on the platform.
From a manager point of view I do not want my ticket takers to have access to types of tickets they can scan. Leaves room for error at a very busy event.
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78 reviews

Recommended

TC
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Todd C.

Director

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Great Product and Value

Reviewed 3 years ago

Transcript

Todd C. : Hi, I'm Todd. I'm a digital marketing consultant. One of my clients uses TicketSpice. I gave...

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Jared D.

Customer Success Manager

Computer Software, 11-50 employees

Review source

Overall Rating

Fantastic Ticketing Tool

Reviewed 5 months ago

Transcript

Jared: Hey, I'm Jared. I'm an executive director for a nonprofit that serves widows and orphans, and...

DM
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Dustin M.

Nonprofit Organization Management, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding!

Reviewed 4 years ago
Pros

I love TicketSpice! Our non-profit hosts a variety of event-based fundraisers from a traditional fundraising dinner, to silent auction, to crawfish boil, to sporting clay shoot - so flexibility is of extreme importance. Here are a few of the PROs for TicketSpice: - Extreme customization (example: for our Shoot, we need not only a ticket purchased, but we need to know what gauge of shells, what...

Cons

I honestly have not run into a CON with TicketSpice. It does everything I need... and probably has capability to do more, but I don't know what that could possibly be.

DP
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Danielle P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Immensely better than Eventbrite!!

Reviewed 7 years ago

I signed up for TicketSpice for my conference website (www.LifeschoolingConference.com) after comparing a lot of different options. TicketSpice seemed to offer the most flexibility for the price and I also was really excited about the social networking options. I loved the idea of incentivizing my customers to share my event for an additional amount off their ticket! I was hesitant about the .99 fee...

Pros

No pros were added to this review

Cons

No cons were added to this review

MO
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Michelle O.

Education Management, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Adaptable Software

Reviewed a year ago

Ticket Spice reporting was great and provider our client the information they needed in an easy to use format. The customer support was very responsive and provided step by step instructions on the task we needed done.

Pros

I started using Ticket Spice in the middle of an already established event. I found the software easy to use and adaptable to our needs. There were many features to customize our event.

Cons

For the use of ticketing, I really didn't see any cons to using Ticket Spice.

CD
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Cori D.

Wine and Spirits, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Do more, Make more, Keep More

Reviewed 4 years ago

Our overall experience with Webconnex and their Ticketspice platform has been excellent. They have created a great product and backed with a great team to assist you in any way they can is a win, win for us as an organization that really needed to optimize our time and organize the way we did business.

Pros

Ease of use and integration with our company was number 1 for us. We have grown up right along side of TicketSpice and it has only gotten better. The initial implementation was easy, successful and all due to their excellent support team. Their analytics is an important aspect of the software to us as well as flexibility to customize.

Cons

There are always room for improvement and before you can even ask for it the team at Webconnex will most likely have thought of it and already working on it. They are always open to suggestions!

SQ
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Sarah Q.

1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Peanut butter ticket time

Reviewed 7 years ago

I had a good experience overall. It's always challenging to switch versions but I found it to be pretty easy.

Pros

I like the look and feel much better. Software looks great on mobile devices and loads fast. templates are easy to use.

Cons

It is sometimes difficult to find what you are looking for, or the best way to do something. I also don't really like how you can't get totals for the different ticket types easily without pulling a report. There is that one graph with the sales trends which is helpful, but when your ticket types over lay each other, you can't really view them unless you zoom in extra close. Would be great to see...

MA
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Mike A.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Now the best ticketing software period

Reviewed 8 years ago

After coming from Eventbrite, and testing out MANY ticketing systems for our many events, I have found the NEW 4.0 version of Ticketspice to be the best and in a class by itself. Why? 1. The clean and modern look.. On MOBILE and on web - Looks great... Have yous een an Eventbrite's STRIPPED OUT mobile version? It looks like a contract of text! All the graphics are gone. 2. The crazy flexibility...

Pros

No pros were added to this review

Cons

No cons were added to this review

MJ
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Ms Jacquelin W.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thank You!

Reviewed a year ago

Superb

Pros

Excellent Customer Service - ease of applications - creative & fun functionality - quick response time - ease of adaptability - helpful video training.

Cons

At the beginning, it was difficult with 2-site to check; TicketSpice & Webconnect. Once we were all set, it was a breeze.

PR
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Peter R.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great solution for a diverse array of situations

Reviewed a year ago

Two of my clients use it and have for years. Great people and a great product and a great price.

Pros

Fair prices and great service, even for people like my clients who are using the software for things way outside the norm of event ticketing. (We use it for transportation ticketing.) Their programs are about as flexible as templates can get and even work with third-party automation software.

Cons

It's set up for concerts and conventions and the like so there's some improvisation we have to do. One day we'll convince them to cater more directly to small-time transport outfits but until then it's still a pleasure working with them.

EP
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Edyth P.

Performing Arts, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for small theatre!

Reviewed a year ago

I love working with ticketspice.

Pros

Ticketspice is easy to use, but still has lots of options for customization. The customer care is too notch. If I ever have a question, it is answered quickly and thoroughly. They know their stuff!

Cons

I can not think of anything that really bothers me about this program.

KG
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Kelly G.

Arts and Crafts, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best decision we ever made!!

Reviewed 4 years ago

The biggest benefit was the tickets were sent with every order, I did not have to worry about processing payments or tickets. If someone lost their email, I was able to go in and resend the ticket with no issue. Once a ticket was scanned, if someone tried to do it twice the app would turn red, so I didnt have to worry about duplicates. Just an overall great experience.

Pros

Absolutely love how easy the service is to use and how quickly we receive a response to any questions with detailed answers / instructions. The App is so easy to use for ticket scanning, it made our event flow so seamlessly. We will continue to use TicketSpice from now on.

Cons

Nothing, loved the whole experience. I do recommend watching tutorials to help configure certain things, but customer service was very responsive so it was not an issue at all.

MT
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Michelle T.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent customer service

Reviewed a year ago

Ticketspice has simplified our online ordering process and makes it easier for people to learn about our business and purchase advance tickets to ease the lines on site.

Pros

We were completely new to this technology but the friendly, knowledgeable staff is always available to help wherever we need them.

Cons

We were intimidated by the technology at first but it is very user friendly.

DM
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Diana M.

Nonprofit Organization Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thank you, TicketSpice!

Reviewed 7 years ago

We used TicketSpice for our largest fundraiser of the year; a unique Orange is the New Black-themed premiere party and musical performance. Learning how to use the app, tailoring it to our needs, getting near-constant and friendly assistance from the TicketSpice team, and utilizing the app during and after our event was all simple, exciting, and worry-free.

Pros

The customer service was prompt, friendly, and patient. The app was flawless on the night of our event. The cost is very low without sacrificing quality. The app was flexible enough to meet nearly every need we had from start to finish.

Cons

The only real con for us was some limitations with reporting. It would have also been nice to do a test run of the app in action (scanning tickets, etc) with a test ticket - versus having to use real tickets for testing our phones, etc.

VW
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VICTORIA W.

Events Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works wonderful for my events & the customer service team is hands down AMAZING!

Reviewed 4 years ago

I was very hesitant on using any type of event software, so I did a ton of trial and error with other free-trial software options and did my fair share of research prior to committing to purchasing anything. The customer service team has been awesome - all of the representatives are extremely kind, helpful and are all very knowledgeable on anything I have questions on!

Pros

User friendly; fool-proof; inexpensive; customer service is A+!

Cons

Nothing now - confusing at first getting to understand setup but overall its amazing and super easy to use!

TC
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Todd C.

Marketing and Advertising, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product and Value

Reviewed 5 years ago

I'm very happy and currently using this product!

Pros

The system has great features & functionality. The costs are very reasonable as well. We have access to reserved seating we can use if needed.

Cons

I really only have one issue that seems to have a limitation. The embedding feature Does not work super well on the website. It looks good and functions but it has limited customization. I've had this issue with every ticketing system I've used though.

LM
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Lisa M.

Entertainment, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pumpkinfest Ticketing System

Reviewed a year ago

The only problem we were solving was line ups. Going to an on line ticketing platform will eliminate the line ups and also us to allow only a manageable number of people on the farm at a time

Pros

The ease of the product. It is also a simple process for our customers to use.

Cons

There are no cons it does everything I need it to do.

ZN
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Zardis N.

Entertainment, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AWESOME experience! Easy and effortless

Reviewed 6 years ago

Everything was done in the program, i.e. accounting, statistics, and graphs.

Pros

The biggest pro for me was the fact that money was available immediately, enabling me to use the funds as they came in to handle expenses. Secondly, the fees were very reasonable. I love the fact that it was so easy to navigate and understand for myself and purchasers. This was the very first time I did something and Ticketspice was recommended.

Cons

No cons were added to this review

JF
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Jim F.

Nonprofit Organization Management, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great For Non Profits

Reviewed 4 years ago
Pros

Was looking for a low cost ticket solution w ease of use. Ticket Spice was great fit for us.

Cons

Hard to say our experience has been great and if ever had small issue or question always got quick response.

SW
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Seth W.

Entertainment, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We have been using Ticketspice for years!

Reviewed a year ago

Responsive with customer service and like using the texting service.

Pros

I have been using Ticketspice for years. I have used other companies but have found that Ticketspice works the best for our needs.

Cons

A little confusing in setting up your tickets.

RC
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Roy C.

Education Management, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A robust ticketing system

Reviewed 4 years ago
Pros

Ticket spice offers a lot more flexibility in putting events together. We had a complex request for our ticketing and TicketSpice was able to help us with that solution

Cons

I believe its a relatively new company so they're still figuring out the tech support side.

MF
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Matt F.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Quick and Easy to Learn with Amazing Support

Reviewed 8 years ago

I have used various ticket platforms for our zoo and TicketSpice is by far the most flexible system I have ever used. The new platform is even more amazing with enhanced logic and a robust design interface. The best part is they provide amazing support and are continually improving their product. I had a little trouble learning the ins and outs of the new Actions logic, but with a little guidance and practice, I had a whole new world of possibilities open to me. I highly recommend this product and encourage anyone to check it out even if they are using a different system.

Pros

No pros were added to this review

Cons

No cons were added to this review

LK
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Linda K.

Civic & Social Organization, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just what we were looking for

Reviewed 4 years ago

Easy to build, use and keep track of sales

Pros

The ease of keeping track of sales and printing reports

Cons

It did cost a little more than expected in the end but it was worth it

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Kalyn H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Stress free ticket sales

Reviewed 7 years ago

If you are planning a large event, there is already so much to worry about! After trying TONS of ticket selling platforms, this was by far the most comprehensive and competitive as far as pricing and functionality. I am so impressed with the level of customer service. They have truly worked with us to make sure our events go off without a hitch! I would suggest this to an organization, big or small, for your next ticket selling platform!

Pros

No pros were added to this review

Cons

No cons were added to this review

PM
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Paul M.

Entertainment, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Switch-Over from Previous Platform

Reviewed 4 years ago
Pros

Although I just discovered TicketSpice a day ago, I've been selling event tickets for our venue (both online and in-house) for over 25 years. It is quickly obvious that they have carefully built an excellent site. However, I am particularly impressed with their quick response times for customer assistance questions.

Cons

There are no complaints yet (only two days in).

JB
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Jeb B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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TicketSpice Rocks!

Reviewed 6 years ago

We had an incredibly easy experience with TicketSpice. Very easy to you. Intuitive. The best event software available.

Pros

No pros were added to this review

Cons

No cons were added to this review

JR
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Jason R.

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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From purchase to execution, we easily kept a 200 person ticketed event organized and trouble free.

Reviewed 6 years ago
Pros

-awesome userface -customizing the page is a great feature -solid tutorials -very, very easy to use, whether creating a campaign or purchasing a ticket -stress free bank transaction -novice friendly

Cons

No cons were added to this review