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TicketSpice Pricing, Features, Reviews and Alternatives

TicketSpice product overview

Price starts from

$

0.99

/momonth
Per Feature

What is TicketSpice?

TicketSpice is an online system for event management, booking and ticketing, which allows users to sell tickets for one-off, recurring, multi-day and multi-location events through their own branded web page. Users can create ticketing pages with the drag-and-drop builder, and select from a range of custom fields to be included, such as phone number, date of birth, meal choice, T-shirt size, and more. Social media integrations enable users to track Facebook and Twitter shares, and offer incentives or rewards in the form of fixed amount or percentage reductions in ticket prices.

Key benefits of using TicketSpice

TicketSpice includes a mobile ticket scanning app, which is capable of detecting duplicate and fraudulent tickets, syncs across multiple devices in real time, and works offline if an internet connection is unavailable or too slow.

Actions based on conditional logic can be used to automatically increase ticket prices after a certain date, limit ticket availability, hide or display ticket types based on date, or require survey answers to be completed for certain ticket purchases.

Custom advanced ticketing fields can be incorporated into users’ ticketing pages, requiring buyers to fill in information such as mailing address, age, gender, meal preference, and more, and can be set up in multiple formats, including multiple choice, free text field, date field, and checkbox.

Users can view metrics including conversion rate, average, shortest and longest transaction times, unique visitors, page views, and top referrers.

Users can be incentivised to share events on social media by reducing the cost of tickets by either a fixed amount or percentage. TicketSpice tracks users’ shares on Twitter and Facebook, and automatically applies their reward on the ticketing page.

TicketSpice supports multi-event ticketing, such as festivals (multi-day and multi-location), lecture halls and speaker series, mixers and socials, tours, trips and excursions, and music performances.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Live Online
Webinars

TicketSpice pricing information

Value for money

4.9

/5

55

Price starts from

$

0.99

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

TicketSpice features

Functionality

4.8

/5

55
Total Features40 5 categories

Most valued features by users

Reporting/Analytics
API
Email Marketing
Customizable Branding
Social Media Integration
Surveys & Feedback
Access Controls/Permissions
Sponsorship Management

Functionality contenders

TicketSpice users reviews

Overall rating

5.0

/5

55

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.87/10
Rating distribution

5

4

3

2

1

52

3

0

0

0

Pros
OUTSTANDING customer service. Great cost when integrated with GivingFuel (which is ALSO AWESOME).

DM

Dustin M.

Anything that I would want to produce online tickets has been implemented by TicketSpice. The thought and care is outstanding.

RS

Rick S.

The customer service team has been awesome - all of the representatives are extremely kind, helpful and are all very knowledgeable on anything I have questions on.

VW

VICTORIA W.

Cons
One year, we decided to use another ticker service and it was a disaster.

RS

Rick S.

The only con I can think of is online customer service is offline on the weekends/Sundays. Sometimes that's when I'm working on the platform.

AR

Anonymous Reviewer

From a manager point of view I do not want my ticket takers to have access to types of tickets they can scan. Leaves room for error at a very busy event.

SQ

Sarah Q.

Overall rating contenders

Overall Rating

Great Product and Value

Reviewed 9 months ago

Transcript

Todd C. : Hi, I'm Todd. I'm a digital marketing consultant. One of my clients uses TicketSpice. I gave...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Ticketing Tool

Reviewed 2 years ago

TIcketSpice has saved many nonprofits I've worked with lots of funds by the lower fees they charge compared to other ticketing systems out there.

Pros

TicketSpice is an incredible ticketing app I recommend to nonprofits all the time to use. TicketSpice makes it easy to create ticket registration form pages as well as confirmation emails. Their rates are much cheaper than Eventbrite's and they have some additional features for nonprofits that outweigh Eventbrite.

Cons

Although you can customize your registration forms, there are parts of the form builder that can feel a bit dated. Some of their templates could use a bit of updating.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best find after lots of research!

Reviewed 2 years ago

Overall we are very happy with this product and using it for registration on our events!

Pros

Easily customizable. Great customer service! Had all the features we needed and lots of ways to create features we needing, using other features. That might be confusing - but basically they have lots of ways to create options and services that may not be plainly available through their software. It's been really great!

Cons

There was a minor glitch in the middle of our festival that we were able to work around, but it caused about 30 minutes of panic. It was part user error, but also part back-end software glitch. However - like I said, it was minor. Also, it was a Saturday and someone from TicketSpice called me on my cell directly from their cell on their day off to make sure I got it figured out.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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White Glove Service, provided by [SENSITIVE CONTENT], was outstanding!

Reviewed 13 days ago

I cannot say enough positive things about [SENSITIVE CONTENT] and the TicketSpice experience. He demonstrated great skill and listening qualities, and truly made this a great experience, with helpful tutorials, expert instructions, and patience (for a Baby Boomer). All this has positioned the museum to have a successful major opening event.

Pros

[SENSITIVE CONTENT] seamlessly designed software to meet Worcester Historical Museum's major exhibit opening timed-ticket needs. The pages he created include our logo, graphics, timed-ticketing, and catalog sales. In a friendly and helpful manner, [SENSITIVE CONTENT] set us up for success.

Cons

I really can't identify a con about this software. It is primarily a ticket software program.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Peanut butter ticket time

Reviewed 5 years ago

I had a good experience overall. It's always challenging to switch versions but I found it to be pretty easy.

Pros

I like the look and feel much better. Software looks great on mobile devices and loads fast. templates are easy to use.

Cons

It is sometimes difficult to find what you are looking for, or the best way to do something. I also don't really like how you can't get totals for the different ticket types easily without pulling a report. There is that one graph with the sales trends which is helpful, but when your ticket types over lay each other, you can't really view them unless you zoom in extra close. Would be great to see...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User Friendly in all areas

Reviewed 2 years ago

I was apprehensive to delving into this product, as I usually had other staff available. I was pleased at the ease to set up, the availability to chat with TicketSpice team, when I had questions. They don't make you feel like - duh! you should know this. Being responsive in a matter of minutes is key to the success. Thank you.

Pros

* The cost to the organization * The ease in setting up * The ease of use by the end user * The support team is phenomenal. Every time I have had a question or concern, the response is quick, helpful and supportive. This alone is worth it all. * The reports are so helpful and easily shared with my Board members.

Cons

Could use a little more detail when setting up. Some of us are not always intuitive or tech savvy when it comes to products like TicketSpice. To get it all set up and find a 2nd phase (webconnex) is needed. Yes, it should probably be a given on the clients part. Or alert them of this beforehand.

TicketSpice FAQs and common questions

TicketSpice has the following pricing plans:
Starting from: $0.99/month
Pricing model: Free, Subscription
Free Trial: Available


TicketSpice has the following typical customers:
Freelancers, Mid Size Business, Small Business


TicketSpice supports the following languages:
English


Yes, TicketSpice has an API available for use.


TicketSpice offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support

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