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eWay-CRM vs AutoRaptor CRM Comparison (2026)

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Good recommendations?

eWay-CRM logo

eWay-CRM

AutoRaptor CRM logo

AutoRaptor CRM

Overview

eWay-CRM is a CRM plugin for Microsoft Outlook that helps companies manage customers, contacts, sales, projects and marketing. It contains apps for iOS and Android so that people can work on the go. There is also a web interface for those who prefer working from home or on Mac.

The ultimate automotive CRM empowers franchise, independent, and BHPH dealerships to convert more leads into sales, retain customers, and successfully market inventory, driving dealerships to new heights.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

20

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

399

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

830

5

4

3

2

1

470

300

46

10

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

4.6

275

5

4

3

2

1

197

51

22

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

“eWay-CRM integrates very well with Outlook, which makes it easy to manage contacts, companies, opportunities and communication without constantly switching between different tools.”
BH

Basma H.

Risk Management Manager

“We have the system customized to our needs, so we use it for absolutely everything — from marketing, inquiries, quotes, and client and supplier orders, to work logs, attendance, and invoicing based on completed work.”
PC

Petra C.

Operational Director

“We also have it connected with Pohoda (our invoicing software) and with our website — specifically the front page where clients register for training sessions.”
PC

Petra C.

Operational Director

Pros

“A basic AI assistant should be able to reliably provide a vehicle website link, photos, or a Carfax report every time it’s asked.”
SK

Sam K.

Manager

“No major issues on different OS such as my MacBook Pro at home or windows and HP at my office, or even quick logins on the phone while I'm moving around.”
BC

BRANDON C.

SALES PROFESSIONAL

“The service is advertised $350 per month, you think your getting a great deal until you go over on your text message blast.”
ar

andre r.

president

Cons

“At the moment, I am experiencing an issue with the web version not saving newly created cases, which significantly limits usability. While this may be a temporary or technical issue, it affects workflow reliability and creates uncertainty when working with new data entries.”
AG

Alexandra G.

KAM

“Some details in compatibility when transforming the opportunity to project - for example the category; Also the mobile app is not matching in the user - friendliness and it is not usable for me, even though I would use it”
FB

František B.

Sales and technical manager

“eWay-CRM allows for easy management of documents and smooth Outlook integration. But, its plug in panel is functional somehow, it causes some rare complications for not always freshing the database and so it discourages some users in the process.”
AY

Aakriti Y.

Customer Relationship

Cons

“The text message blasting will get very expensive, and you will pay double your subscription when you go over.”
ar

andre r.

president

“I signed up for a year, and as i started getting a $700 bill I tried to cancel.”
ar

andre r.

president

“Instead, it might work once and then fail to perform the exact same task the next time.”
SK

Sam K.

Manager

  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features180
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Advocate Management
  • Agile Methodologies
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Auto-Dialer
  • Automated Scheduling
  • Autoresponders
  • Barcode/Ticket Scanning
  • Batch Processing
  • Bid Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Budget Management
  • Buy Here, Pay Here
  • Buyer Management
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Change Order Management
  • Charting
  • Click Tracking
  • Client Management
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost-to-Completion Tracking
  • Customer Advocacy
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Synchronization
  • Deadline Management
  • Deal Management
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Donation Tracking
  • Drag & Drop
  • Drip Campaigns
  • Due Date Tracking
  • Dynamic Content
  • Email Alerts
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Estimating
  • Event Management
  • Expense Tracking
  • File Management
  • File Sharing
  • Filtering
  • Financial Management
  • For AEC Industry
  • For Automotive Dealerships
  • For Contact Centers
  • For Insurance Industry
  • For Nonprofits
  • For Real Estate
  • For Small Businesses
  • For Startups
  • Forecasting
  • Forms Management
  • Fundraising Management
  • Grant Management
  • Image Library
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • MES
  • Marketing Automation
  • Meeting Management
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multiple Projects
  • New Car Dealer
  • Nonprofit Advocacy
  • Opportunity Management
  • Percent-Complete Tracking
  • Performance Management
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Portfolio Management
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Registration Management
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Role-Based Permissions
  • SSL Security
  • Sales Approval
  • Sales Floor Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Status Tracking
  • Stock Management
  • Subcontractor Management
  • Subscriber Management
  • Summary Reports
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Time Clock
  • Used Car Dealer
  • Website Integration
  • Total features53
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Advocate Management
  • Agile Methodologies
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Auto-Dialer
  • Automated Scheduling
  • Autoresponders
  • Barcode/Ticket Scanning
  • Batch Processing
  • Bid Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Budget Management
  • Buy Here, Pay Here
  • Buyer Management
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Change Order Management
  • Charting
  • Click Tracking
  • Client Management
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost-to-Completion Tracking
  • Customer Advocacy
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Synchronization
  • Deadline Management
  • Deal Management
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Donation Tracking
  • Drag & Drop
  • Drip Campaigns
  • Due Date Tracking
  • Dynamic Content
  • Email Alerts
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Estimating
  • Event Management
  • Expense Tracking
  • File Management
  • File Sharing
  • Filtering
  • Financial Management
  • For AEC Industry
  • For Automotive Dealerships
  • For Contact Centers
  • For Insurance Industry
  • For Nonprofits
  • For Real Estate
  • For Small Businesses
  • For Startups
  • Forecasting
  • Forms Management
  • Fundraising Management
  • Grant Management
  • Image Library
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • MES
  • Marketing Automation
  • Meeting Management
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multiple Projects
  • New Car Dealer
  • Nonprofit Advocacy
  • Opportunity Management
  • Percent-Complete Tracking
  • Performance Management
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Portfolio Management
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Registration Management
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Role-Based Permissions
  • SSL Security
  • Sales Approval
  • Sales Floor Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Status Tracking
  • Stock Management
  • Subcontractor Management
  • Subscriber Management
  • Summary Reports
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Time Clock
  • Used Car Dealer
  • Website Integration

Integrations

  • Total integrations18
  • 3CX
  • Autosoft DMS
  • Carsforsale.com
  • Constant Contact
  • Ecomail
  • Leady
  • Make
  • Microsoft 365
  • Microsoft Copilot Studio
  • Microsoft Outlook
  • Microsoft Power Automate
  • Microsoft Power BI
  • Microsoft SharePoint
  • Microsoft Teams
  • Poll Everywhere
  • QuickBooks Online
  • Tableau
  • TeamViewer ONE
  • WordPress
  • Zapier
  • Total integrations2
  • 3CX
  • Autosoft DMS
  • Carsforsale.com
  • Constant Contact
  • Ecomail
  • Leady
  • Make
  • Microsoft 365
  • Microsoft Copilot Studio
  • Microsoft Outlook
  • Microsoft Power Automate
  • Microsoft Power BI
  • Microsoft SharePoint
  • Microsoft Teams
  • Poll Everywhere
  • QuickBooks Online
  • Tableau
  • TeamViewer ONE
  • WordPress
  • Zapier