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Experia Logo

Customer engagement platform

Table of Contents

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Experia - 2026 Pricing, Features, Reviews & Alternatives

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Experia overview

What is Experia?

Experia is a cloud customer engagement application integrating digital and social network accounts into one platform for enhanced and unified experience. We aim to improves customer experience by allowing internal teams to be formed into Experia and assign access different channels and capabilities. Combined with Conversational AI chatbot, conversation volume can be reduced efficiently.

Key benefits of using Experia

- Proactive customer engagement
- Channel based Permissions
- Unlimited teams/groups to organize interactions
- Set Users KPIs and measure in Realtime
- Gamified experience for users

Starting price


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Experia’s user interface

Ease of use rating:

Experia reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Experia's key features

Most critical features, based on insights from Experia users:

Chat/Messaging
Knowledge base management
Social media integration
Content management
Inbox management
Customer history

All Experia features

Features rating:

Activity dashboard
Alerts/Notifications
API
Autoresponders
Batch communications
Campaign management
Communication management
Contact management
CRM
Customer database
Customer engagement
Customer experience management
Customer support
Customizable reports
Customizable templates
Drag & drop
Email management
Feedback management
Gamification
Interaction tracking
Interactive content
Live chat
Monitoring
Multi-Channel communication
Multi-Language
Real-Time analytics
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Search/Filter
Sentiment analysis
Social media monitoring
Surveys & feedback
Tagging
Template management
Third-Party integrations
Visual analytics
Widgets

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Experia pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Experia price and value

Value for money rating:

Experia support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat
Phone Support

Training options

Live Online
Documentation
Videos

Experia FAQs

Q. What type of pricing plans does Experia offer?

Experia has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Experia?

Experia has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Experia support?

Experia supports the following languages:
English, Arabic


Q. Does Experia offer an API?

No, Experia does not have an API available.


Q. What level of support does Experia offer?

Experia offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat, Phone Support

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