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OpenText Communications Logo

Cloud-based customer communications management solution

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OpenText Communications - 2026 Pricing, Features, Reviews & Alternatives

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OpenText Communications overview

What is OpenText Communications?

Designed for businesses in IT, finance, customer service, construction, and other industries, Exstream is a cloud-based customer communications software that lets businesses engage with their customers through the customer lifecycle. It is a platform that helps companies manage information. Whether they want to enhance collaboration, simplify compliance requirements, reduce costs, or improve security.

Exstream helps businesses deliver personalized customer communications, mitigate risks, and increase customer lifetime value from a unified platform.

Starting price


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OpenText Communications’s user interface

Ease of use rating:

OpenText Communications reviews

Overall rating

5.0

/5

2

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

2

0

0

0

0

OpenText Communications's features

Features rating:

Communication management
Content management
Customer history
Customizable branding
Customizable templates
Interaction tracking
Multi-Channel communication
Personalization
Real-Time analytics
Reporting & statistics
Reporting/Analytics
Template management
Third-Party integrations

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OpenText Communications integrations (2)

OpenText Communications support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum

OpenText Communications FAQs

Q. Who are the typical users of OpenText Communications?

OpenText Communications has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does OpenText Communications support?

OpenText Communications supports the following languages:
English


Q. Does OpenText Communications offer an API?

No, OpenText Communications does not have an API available.


Q. What level of support does OpenText Communications offer?

OpenText Communications offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum

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