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OpenText Communications Logo

Modern archiving, built for compliance Simplify oversight wi

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OpenText Communications - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

OpenText Communications overview

What is OpenText Communications?

OpenText™ Core Business Communication Archive

Modern archiving, built for compliance

Simplify oversight with an intelligent archiving solution for business communications.

Every day, your teams generate a flood of communication: emails, chat messages, social media posts, collaboration threads. And whether you’re in finance, healthcare, government, or beyond, you’re responsible for capturing and managing it all. If your archiving system can’t keep up with evolving regulations or growing data volumes, you're exposed to serious risk. Compliance violations, audit failures, or legal disputes can mean real financial and reputational damage.

Key benefits of using OpenText Communications

OpenText Core Business Communication Archive is a cloud-native archiving and eDiscovery platform that captures emails, chat, social media, and collaboration data into a single, compliant archive. It transforms unstructured content into a structured, searchable format, enabling faster oversight and reducing the manual effort required to stay compliant. The solution includes granular retention policies, delegated access control, advanced search features, and secure data sharing tools like SimplyShare, so you can quickly respond to audits, legal inquiries, and internal investigations with confidence.

Capture and manage data from email, LinkedIn, Slack, Teams, and more.
Meet evolving regulatory standards with built-in policy tools.
Identify and share relevant records quickly for eDiscovery or audits.
Automate archiving, retention, and search workflows.
Role-based access controls and immutable storage support full compliance.

Starting price

OpenText Communications’s user interface

Ease of use rating:

OpenText Communications reviews

Overall rating

5.0

/5

2

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

2

0

0

0

0

OpenText Communications's features

Features rating:

Communication management
Content management
Customer history
Customizable branding
Customizable templates
Interaction tracking
Multi-Channel communication
Personalization
Real-Time analytics
Reporting & statistics
Reporting/Analytics
Template management
Third-Party integrations

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OpenText Communications integrations (2)

OpenText Communications support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum

OpenText Communications FAQs

Q. Who are the typical users of OpenText Communications?

OpenText Communications has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does OpenText Communications support?

OpenText Communications supports the following languages:
English


Q. Does OpenText Communications offer an API?

Yes, OpenText Communications has an API available for use.


Q. What level of support does OpenText Communications offer?

OpenText Communications offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum

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