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Sinch Engage

4.4
(44)

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Every relationship starts with a conversation

(13)

Sinch Engage Pricing, Features, Reviews and Alternatives

Sinch Engage FAQs

Q. What type of pricing plans does Sinch Engage offer?

Sinch Engage has the following pricing plans:
Starting from: €199.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Sinch Engage?

Sinch Engage has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Sinch Engage support?

Sinch Engage supports the following languages:
English, German, Italian, Portuguese, Spanish


Q. Does Sinch Engage support mobile devices?

Sinch Engage supports the following devices:
Android, iPad, iPhone


Q. Does Sinch Engage offer an API?

Yes, Sinch Engage has an API available for use.


Q. What other apps does Sinch Engage integrate with?

Sinch Engage integrates with the following applications:
Telegram, Viber, WhatsApp, Meta for Business, Instagram


Q. What level of support does Sinch Engage offer?

Sinch Engage offers the following support options:
Email/Help Desk, Phone Support, Chat, 24/7 (Live rep), Knowledge Base

Sinch Engage product overview

Price starts from

199

Per month

Per Feature

What is Sinch Engage?

Sinch Engage (previouosly known as Messenger People) is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. With our platform, you can:

Key benefits of using Sinch Engage

- Take full control of your customer conversations from one single inbox.
- Send personalized and targeted notifications, news and promos directly to the lock screen of your users.
- Create dialog flows with smooth handover to your agents with our intuitive drag-and-drop chatbot builder
- Automate simple FAQs, but also advanced conversation flows to save your business time and resources.
- Our cloud-based platform lets you get started immediately. No coding skills needed.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat
24/7 (Live rep)
Knowledge Base

Training options

Live Online
Webinars
Documentation
Videos

Not sure about Sinch Engage? Compare it with a popular alternative

Starting from

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Per month

Per Feature

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Sinch Engage pricing information

Value for money

4.3

/5

44

Starting from

199

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Sinch Engage features

Functionality

4.1

/5

44

Total features

38

3 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Alerts/Notifications
Reporting & Statistics
API
Data Import/Export
Contact Management
Customer Database

Functionality contenders

Sinch Engage users reviews

Overall Rating

4.4

/5

44

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.09/10
Rating distribution

5

4

3

2

1

24

12

8

0

0

Pros
The ability to set up chatbots per our need is good too. And lastly the most important - our Account Manager has been BRILLIANT.
My overall experience with the software so far is good, I like how easy it is to use.
The processes are easy to understand and apply. The integration with WhatsApp is just perfect.
Cons
It is really annoying to check every ten minutes if I am still loged in. Many times I missed a messages because of that or I read them with delay.
That sometimes suddenly stops working and you have to refresh the website many times in order to work in a smooth way.
There are no metrics related to agents but only to the whole team. If you want/need metrics agent base, you need to use the API.

Overall rating contenders

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