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Hammer Cloud Platform Logo

Automated self-service testing platform

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Hammer Cloud Platform - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Hammer Cloud Platform overview

What is Hammer Cloud Platform?

Hammer Cloud Platform is a cloud-based test automation platform that integrates functional, regression, systems integration, performance, and customer experience (CX) testing and monitoring into an intuitive software. Designed for contact center and enterprise network teams, it accelerates software development lifecycles by eliminating defects caused by rushed release cycles. It helps reduce mean time to repair, slash rework costs, and provide an optimized experience for customers.

With Hammer Cloud Platform, cross-functional teams can create, schedule, and execute QA test cases, deploy large-scale tests, and run ongoing test scenarios in production environments. The platform's open APIs allow for integration with configuration management, bug tracking, inventory tracking, and other systems, facilitating workflow efficiencies. The platform leverages the latest machine learning technology to automate Interactive Voice Response (IVR) discovery and generate accurate documentation and testing scripts.

Hammer's product portfolio also includes on-demand QA for building and running test suites, on-demand oerformance for conducting frequent performance testing, VoiceWatch for identifying and resolving issues using transactional call flows, and Hammer Edge for providing transparency into agent and workforce experience. These solutions serve a variety of industries, including financial services, utilities, healthcare, retail, and UCaaS/CCaaS providers.

Key benefits of using Hammer Cloud Platform

  • Cloud-based SaaS platform for automated testing and monitoring of contact centers.
  • Integrates functional, regression, system integration, performance, and customer experience testing.
  • Allows for quick test case creation, scheduling, and execution across applications.
  • Provides ongoing visibility into contact center health with transactional call flow monitoring.
  • Leverages machine learning for automated IVR discovery and documentation.
  • Open APIs enable integration with other systems like bug tracking and inventory management.
  • Starting price


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    Hammer Cloud Platform’s user interface

    Ease of use rating:

    Hammer Cloud Platform reviews

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    • Features
    • Customer support
    • Likelihood to recommend0.00/10
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    Hammer Cloud Platform's features

    API
    Archiving & retention
    Automated routing
    Bug tracking
    Call center management
    Call monitoring
    Call routing
    Call scripting
    Computer telephony integration
    Customer experience management
    Employee coaching tools
    IVR
    Monitoring
    Multi-Channel communication
    On-Demand recording
    Predictive analytics
    Predictive dialer
    Quality management
    Real-Time analytics
    Real-Time data
    Real-Time monitoring
    Real-Time notifications
    Real-Time reporting
    Recording
    Reporting & statistics
    Reporting/Analytics
    Scheduled recording
    Screen recording
    Test performance metrics
    Testing management
    Testing scripts
    Text to speech
    Third-Party integrations

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    Hammer Cloud Platform integrations (3)

    Hammer Cloud Platform support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support

    Training options

    In Person
    Live Online
    Webinars
    Documentation
    Videos

    Hammer Cloud Platform FAQs

    Q. Who are the typical users of Hammer Cloud Platform?

    Hammer Cloud Platform has the following typical customers:
    Large Enterprises, Mid Size Business, Public Administrations

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    Q. What languages does Hammer Cloud Platform support?

    Hammer Cloud Platform supports the following languages:
    English


    Q. Does Hammer Cloud Platform offer an API?

    Yes, Hammer Cloud Platform has an API available for use.


    Q. What level of support does Hammer Cloud Platform offer?

    Hammer Cloud Platform offers the following support options:
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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