HoldMyTicket Pricing, Features, Reviews & Comparison of Alternatives

HoldMyTicket

Event management and mobile box office

5.0/5 (7 reviews)

HoldMyTicket overview

What is HoldMyTicket?

HoldMyTicket is a cloud-based event ticketing and box office management solution which aids businesses in organizing and carrying out events. It offers modules for event ticketing, box office management, and customer relations management. Designed for businesses that manage events such as concerts, festivals, tours, sports, and more, HoldMyTicket can be customized to suit any event from a small networking meeting to a large-scale concert.

The HoldMyTicket platform offers three unique products to help businesses manage their event; Spark for online ticketing, Swarm mobile box office, and Shift for customer relations management. Across the three products, the platform offers features including reserved seating management, email marking, ticket scanning, live attendance reporting, season ticket and multi-ticket management, admission control, and third party integrations.

HoldMyTicket can be used on any device, including tablets and mobile devices, in order to facilitate events management on-the-go and provide a fully mobile box office and check-in service. Users can manage walk-up sales and accept cash, check, and credit card payments on the spot. HoldMyTicket also functions in offline mode so that no data is lost when an internet connection is not available.
sell.holdmyticket.com

Pricing

Pricing options
One time license
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
HoldMyTicket screenshot: HoldMyTicket attendance tracking for eventsHoldMyTicket Customized SolutionsHoldMyTicket screenshot: HoldMyTicket ticket barcode scanningHoldMyTicket screenshot: HoldMyTicket attendee check-in

HoldMyTicket reviews

Excellent
7

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
Ron Patel

They Do What They Say and More

Used daily for 2+ years
Reviewed 2019-05-17
Review Source: Capterra

They under promise and over perform. The team at HMT is an absolute pleasure to work with and I couldn't ask for a better ticketing partner. So glad that we chose them over the "Big Guys" in the ticketing industry. 5 Stars all day!

Pros
Consistent quality product and service from their staff. They always answer their phones and return emails.

Cons
Hard to come up with something here. There are more things I wish it did but they are willing to integrate or build API's and they are always agile.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gregg Ware

Great Ticketing System

Used daily for 2+ years
Reviewed 2019-05-21
Review Source: Capterra

Have been using HMT for about 7 years as my only ticketing/gate point of sale and have never considered switching to one of the others that constantly send emails with reasons to use their system. HMT's software is simple to use no matter the size of the venue and in the rare occasion that we've needed any type of support, a HMT rep has always been there to help out. I would recommend HMT to anyone looking for an easy, hassle-free ticketing software with exceptional customer support!

Pros
Easy to use, direct integration with my website and the fantastic support that we have received on the very rare occasion that we've needed it.

Cons
The only improvement that I can think of would be a better real time ticket purchase report to share with promoters. Emails are sent after every ticket purchase, but that email doesn't include the total number of tickets sold for a given event.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Garrett Carlin

Holdmyticket review

Used daily for 2+ years
Reviewed 2019-05-18
Review Source: Capterra

My overall experience with Holdmyticket has been extremely positive - hands on customer service second to none. The pricing also is very competitive.

Pros
There are so many features I like about this software. I like how simple it is to use. We appreciate the live ticketing purchase updates, The ease of which we can capture our repeat customers data. I like that I can build an event from my Iphone (if I need to) in a very short time. We can repeat events easily. It builds facebook events for us. I could go on and on but I like that the features are not hidden or hard to find- there are a probably over a hundred things the software can do for you and it's all self explanatory and simple to use.

Cons
I really have to think about this, but I would like to be able to manipulate the title of the events a little easier (font sizing, Italics, bold font, etc.) Other than that I honestly can't think of anything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Max Krause

A Truly Fantastic Product!

Used daily for 2+ years
Reviewed 2019-06-04
Review Source: Capterra

HoldMyTicket has been instrumental in allowing me to easily expand my show offerings and the technical support and customer service has been phenomenal when I have requested assistance!

Pros
A custom website built just for me and an Intuitive backend with a host of excellent features. The ticketing side for my customers is easy to use and setting up events is very straight forward.

Cons
It would be great to have a little more control over the analytics regarding individual event tracking/page tracking as well as some sort of real time notifications via text or email as tickets are being purchased. It would also be great to have a way to globally update times and dates as needed for repeat events.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jesse Herron

Game changer for us!

Used daily for 2+ years
Reviewed 2019-05-22
Review Source: Capterra

I trust HoldMyTicket. They are easy to work with and they genuinely care about how they can make things easier for us.

Pros
Ticketing software is intuitive and easy to use. It was a total game changer for our tour company. HoldMyTicket definitely upped our game and gave us a more professional platform for our customers. We often get compliments about how easy it is to purchase tickets.

Cons
We don't have anything negative to say about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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HoldMyTicket pricing

Pricing options
One time license
Free
Subscription
Free trial
View Pricing Plans

We charge a small service fee which 90% of our patrons pass on to their patrons. HoldMyTicket gives you the option to take on the whole cost, partial cost, or pass the cost on to ticket buyers.

HoldMyTicket features

API
Calendar Management
Data Import/Export
Social Media Integration
Surveys & Feedback
Third Party Integration

Activity Dashboard (288 other apps)
Activity Tracking (199 other apps)
Automatic Notifications (240 other apps)
Contact Management (164 other apps)
Custom Fields (165 other apps)
Customer Database (200 other apps)
Customizable Branding (250 other apps)
Customizable Reporting (188 other apps)
Customizable Templates (210 other apps)
Electronic Payments (169 other apps)
Email Integration (222 other apps)
Real Time Data (155 other apps)
Reminders (209 other apps)
Reporting & Statistics (314 other apps)

Videos and tutorials

Additional information for HoldMyTicket

Key features of HoldMyTicket

  • Activity Registration
  • Artist Management
  • Attendee Management
  • Attendee Segmentation
  • Badge Management
  • Badge Printing
  • Barcode / Ticket Scanning
  • CRM
  • Concessions Management
  • Conferences/Conventions
  • Customer Data Management
  • Customer Management
  • Data Import / Export
  • Debit / Cashless Card
  • Event Registration
  • Exhibit/Vendor Management
  • Group Registration
  • Guest Accreditation
  • Guest List Management
  • Guest List Search
  • Kiosk Ticketing
  • Mobile Ticketing
  • Multi-Event Management
  • Multi-Facility
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Print-at-Home
  • QR Codes
  • Refund Automation
  • Reporting/Analytics
  • Reserved Seating
  • Reserved Ticketing
  • Sales Management
  • Season Tickets
  • Seating Map
  • Social Media Promotion
  • Staff Management
  • Staff Scheduling
  • Ticket Reservations
  • Ticketing
View All Features