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Inception CRM

4.7
(23)

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End-to-end support for pharma and life science sales teams

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Inception CRM Pricing, Features, Reviews and Alternatives

Inception CRM FAQs

Q. What type of pricing plans does Inception CRM offer?

Inception CRM has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Inception CRM?

Inception CRM has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Inception CRM support?

Inception CRM supports the following languages:
English, German, Italian, Polish, Romanian, Russian, Slovak, Spanish, Turkish


Q. Does Inception CRM support mobile devices?

Inception CRM supports the following devices:
Android, iPad, iPhone


Q. Does Inception CRM offer an API?

No, Inception CRM does not have an API available.


Q. What level of support does Inception CRM offer?

Inception CRM offers the following support options:
Email/Help Desk, Phone Support, Chat, Knowledge Base, FAQs/Forum

Inception CRM product overview

What is Inception CRM?

Inception CRM is a customer relationship management solution that helps businesses manage cycle and activity planning, task management, call reporting, remote virtual engagements, approved media and closed-loop marketing, and wholesaler inventory management. It allows teams to manage customer data, pharmacy orders, sample & promo stock, expenses, contracts, sales data, forecasting, and reporting.

Key benefits of using Inception CRM

  • Improve each user’s productive time by capturing everything they do, in the field and out, and making it visible to them in dashboards and reports. Inception CRM will even send them reminders to keep their goals in sight.

  • Give reps structured feedback via Coaching Call Assessments following monitored visits and calls. Use KPI reports to monitor their progress as they grow and improve.

  • Build a complete picture of each customer, from their preferences and interests to their priorities and needs, then share that information with your entire sales team to ensure consistency and continuity. Inception CRM helps your reps keep the conversation going, no matter who the customer meets.

  • Build highly detailed customer profiles to identify new segments and find the right customers for your products. Link profiles to call reports to automatically capture and update customer information with each engagement.

  • Capture activities, customer engagements, media sharing, pharmacy orders, distributor sales, sample drops, expense records, contracts and consent agreements, all in one platform.

  • Equip reps with the tools they need to grow the share of your business, whether they’re detailing HCPs, selling to pharmacies, or working with KOLs and key accounts.

  • D3S has robust information security across its networks and sites. Our data center provider, Dial Telecom, provides installed IDS and IPS at the network level, along with firewalls between each of the network’s logical parts. DDoS protection is located on the provider backbone to mitigate any attacks as early as possible without affecting business operations. And our provider’s unified threat management (UTM) technology is continually supported by updates in order to be able to respond to the latest security threats.

  • System administration is managed via “AdminTool”, a smart client application used by admins to configure a wide range of system parameters. These include data loading and data management; user account set up, roles and permissions; customer data attributes and profiles; activity types and workflows; call report definitions and customer data capture; media file publishing and distribution; pharmacy order templates and workflows; product price lists; cost centers, expense templates and workflows; and many other settings.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Chat
    Knowledge Base
    FAQs/Forum

    Training options

    In Person
    Live Online
    Videos
    Documentation

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    Inception CRM pricing information

    Value for money

    4.9

    /5

    23

    Starting from

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    Subscription
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    Value for money contenders

    Inception CRM features

    Functionality

    4.7

    /5

    23

    Total features

    37

    1 categories

    Most valued features by users

    Reporting/Analytics
    Third-Party Integrations
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    API
    Data Import/Export
    Mobile Access

    Inception CRM users reviews

    Overall Rating

    4.7

    /5

    23

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.13/10
    Rating distribution

    5

    4

    3

    2

    1

    16

    6

    1

    0

    0

    Pros
    This software is very user friendly and the support we receive is outstanding.
    As a Sales Manager OTC is important for me to have fresh sales data as well as history of each client and their development. Transfer shop in the field is also good toolls for doing orders.
    Excellent - Easy to use and excellent support if any issues arise.
    Cons
    There is very little to say from a negative perspective as any issues get rectified very quickly by the team at D3S.
    Customer search and filter options poor; how to add new customers.

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