App comparison
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Kayako
5
67
4
67
3
25
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Last updated: March 2026
Kayako Alternatives & Competitors (2026)
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0.6
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Functionality
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Functionality
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Activity Dashboard
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Value for money
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Functionality
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0.6
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0.6
Functionality
Activity Tracking
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0.3
Value for money
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Functionality
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5/5
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0.4
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
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4/5
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5/5
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4.5/5
0.6
Value for money
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0.8
Functionality
Campaign Management
5/5
Chat/Messaging
4.9/5
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4.9/5
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5/5
Autoresponders
5/5
AI Copilot
4.5/5
0.9
Value for money
Starting price
No pricing info
0.9
Functionality
Catalog Management
5/5
API
4.9/5
Call Center Management
4.8/5
Top Features
Access Controls/Permissions
5/5
Autoresponders
5/5
AI Copilot
4.5/5
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Value for money
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Functionality
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5/5
Assignment Management
5/5
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Autoresponders
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0.5
Value for money
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0.7
Functionality
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Top Features
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Autoresponders
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AI Copilot
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0.6
Value for money
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No pricing info
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Functionality
AI Copilot
5/5
Alerts/Notifications
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Alerts/Escalation
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Top Features
Access Controls/Permissions
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Autoresponders
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AI Copilot
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0.4
Value for money
Starting price
No pricing info
0.3
Functionality
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5/5
Alerts/Notifications
4.7/5
Access Controls/Permissions
4/5
Top Features
Access Controls/Permissions
5/5
Autoresponders
5/5
AI Copilot
4.5/5
