App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
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Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
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Kayako
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Kayako Alternatives & Competitors (2026)
Top 7 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
0.4
Value for money
Starting price
No pricing info
0.6
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.9
Value for money
Starting price
No pricing info
0.6
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.3
Value for money
Starting price
No pricing info
0.6
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.9
Value for money
Starting price
No pricing info
0.5
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.3
Value for money
Starting price
No pricing info
0.4
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
0.4
Value for money
Starting price
No pricing info
0.7
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
0.7
Value for money
Starting price
No pricing info
0.8
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
SumUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
0.5
Value for money
Starting price
No pricing info
0.6
Functionality
Promotions Management
5/5
Billing & Invoicing
5/5
Restaurant POS
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.5
Value for money
Starting price
No pricing info
0.3
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Tempo Capacity Planner
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Resource planning and workforce optimization
0.1
Value for money
Starting price
No pricing info
Functionality
Task Scheduling
5/5
Calendar Management
5/5
Task Management
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management and decision tree software
0.4
Value for money
No pricing info
Starting price
No pricing info
0.8
Functionality
Customizable Branding
5/5
Knowledge Base Management
4.8/5
Catalog Management
4.8/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management platform to adopt digital changes
0.7
Value for money
No pricing info
Starting price
No pricing info
0.7
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Customizable Templates
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled virtual assistant solution
0.7
Value for money
Starting price
No pricing info
0.7
Functionality
Proactive Chat
N/A
Speech Recognition
N/A
Transcripts/Chat History
N/A
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.2
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
SMS Messaging
5/5
Customer Engagement
5/5
Chat/Messaging
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn online reviews into your most powerful marketing tool.
0.7
Value for money
Starting price
No pricing info
0.7
Functionality
Search/Filter
5/5
Review Sharing
5/5
API
5/5
Top Features
Real-Time Monitoring
5/5
CRM
5/5
Autoresponders
5/5
