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Kayako
Unified customer service platform
(17)
Q. Who are the typical users of Kayako?
Kayako has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Kayako support?
Kayako supports the following languages:
Dutch, English, French, German, Italian, Portuguese, Spanish
Q. Does Kayako support mobile devices?
Kayako supports the following devices:
Android, iPad, iPhone
Q. Does Kayako offer an API?
Yes, Kayako has an API available for use.
Q. What other apps does Kayako integrate with?
Kayako integrates with the following applications:
InsightSquared, Wufoo, Constant Contact, Drupal, GitHub, Microsoft Outlook, Adobe Commerce, WooCommerce, PayPal, Google Analytics 360, Dropbox Business, Zoho CRM, Jira, Flowdock, Campaign Monitor by Marigold, ActiveCampaign, 123FormBuilder, Teamwork.com, Zapier, Pivotal Tracker, QuickBooks Online Advanced, Recurly, Google Docs, Gmail, Google Workspace, Zuora, Trello, Google Drive, Pipedrive, FreshBooks, Yammer, Alchemer, Geckoboard, WordPress, Nicereply, Twitter/X, Stripe, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, SugarCRM, Slack, PagerDuty, Typeform, Nimble, Basecamp, GetResponse, LinkedIn for Business, Eventbrite, Meta for Business, Quickbooks Online, SurveyMonkey, Keap, Chargebee, Hubstaff, Google Calendar, Mailchimp, Joomla, Marketo Engage, Podio, Hootsuite, Xero, HubSpot CRM, Intercom, BigCommerce, Shopify
Q. What level of support does Kayako offer?
Kayako offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), Phone Support
Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako connects the dots between support channels, customer information, and the team, unifying email, social, and live chat conversations together in one tidy place.
Typical customers
Platforms supported
Support options
Training options
Starting from
30
/user
Per month
Starting from
55
/user
Per month
Value for money
3.8
/5
169
Starting from
30
/user
Per month
Value for money contenders
Functionality
3.8
/5
169
Total features
72
7 categories
Functionality contenders
Overall Rating
4.0
/5
169
Positive reviews
65
64
25
5
10
Overall rating contenders