Kivly - 2026 Pricing, Features, Reviews & Alternatives

Kivly is a customer loyalty management platform that enables businesses to create digital loyalty cards for Apple and Google Wallet, eliminating the need for traditional apps or physical cards. The system caters primarily to local businesses such as restaurants, cafeterias, retail stores, and service establishments seeking to increase customer retention, boost sales, and enhance average ticket values through sophisticated loyalty programs. Kivly's solution addresses the challenges of traditional loyalty systems by providing a frictionless experience that leverages the digital wallets already installed on customers' smartphones, resulting in documented increases in sales, average ticket value, and notification open rates.

The platform features a comprehensive suite of loyalty management tools designed for operational efficiency and marketing effectiveness. At its core, Kivly offers customizable digital passes that businesses can design with their branding elements in minutes, complete with QR codes for instant scanning by staff using standard mobile cameras or QR readers. The loyalty system includes points accumulation, automated redemption processes, and real-time balance updates. Kivly's campaign management capabilities allow businesses to create targeted promotions based on customer segments defined by spending patterns, visit frequency, location, and branch-specific data. The system supports automated campaigns for birthdays, inactive customers, happy hours, and location-based flash promotions.

Kivly integrates with numerous third-party systems including point-of-sale terminals, Shopify e-commerce platforms, ERP systems, and CRM solutions. For businesses with custom requirements, Kivly provides an open API that facilitates seamless integration with existing business infrastructure. The API enables real-time synchronization of transaction data with the loyalty system, automatically assigning points based on purchase activity. This integration capability extends to hundreds of applications through Kivly's marketplace, allowing businesses to connect their existing technology stack with the loyalty platform. The analytics dashboard provides critical metrics such as return on investment per loyalty point and campaign performance data, enabling data-driven decision making. For multi-location businesses, Kivly offers centralized management through a unified dashboard that tracks points, redemptions, and promotions across all locations.