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Giftbit

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Simple, powerful digital rewards and incentives software.

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Giftbit Pricing, Features, Reviews and Alternatives

Giftbit FAQs

Q. What type of pricing plans does Giftbit offer?

Giftbit has the following pricing plans:
Pricing model: Free
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Giftbit?

Giftbit has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Giftbit support?

Giftbit supports the following languages:
English


Q. Does Giftbit support mobile devices?

Giftbit supports the following devices:
Android, iPad, iPhone


Q. Does Giftbit offer an API?

Yes, Giftbit has an API available for use.


Q. What other apps does Giftbit integrate with?

Giftbit integrates with the following applications:
Zapier


Q. What level of support does Giftbit offer?

Giftbit offers the following support options:
Chat, Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk

Giftbit product overview

What is Giftbit?

Giftbit is an on-demand, simple web app and API designed to help organizations of any kind reward and incentivize with digital gift cards. Whether you’re building a scalable rewards program, or just need to fire off a few gifts today, Giftbit fits seamlessly into your workflow and is a game-changer for growth and engagement.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Phone Support
FAQs/Forum
Email/Help Desk

Training options

Documentation
Live Online

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Starting from

Free

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Free trial
Pricing range

Starting from

59

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
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Giftbit pricing information

Value for money

4.5

/5

44

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Giftbit features

Functionality

4.2

/5

44

Total features

62

7 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
API
Reporting & Statistics
Data Import/Export
Mobile Access
Customizable Templates

Functionality contenders

Giftbit users reviews

Overall Rating

4.6

/5

44

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.69/10
Rating distribution

5

4

3

2

1

30

10

3

0

1

Pros
Giftbit offers various gift cards to choose from and also offers the sending of gift cards in bulk. They also offer Visa Gift card for just additional 2.95$, which is most loved by our users.
Our referral sources love it and always say how cool it is they get to select so many great options. ALSO I am able to track and see who has not used a gift card and easily resend to them.
It makes sending birthday, anniversary, thank you gifts and recognition awards so easy and I can't express how much I appreciate that.
Cons
This company is a complete scam and their customer service is useless.
Too bad that you can't choose your own amounts for certain vendors, only fixed.
Overall I had a terrible experience and would not recommend using them.
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Rob R.

Computer Software, 5,001-10,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Modern Platform, Easy UI.

Reviewed 6 years ago

I would recommend Giftbit to anyone wanting to incentivize or reward people. This is a minimal-hassle platform that takes the pain out of keeping track of hundreds or thousands of gift cards sent.

Pros

The Giftbit interface is lightweight and intuitive. I can easily check on the status of Giftbits I've sent to recipients, and know who has and who hasn't activated their rewards yet. I also like the bulk options, for sending hundreds of Giftbits at a time.

Cons

We would like Giftbit and VISA to allow Visa Incentive Cards to be sent (and used) outside the US, this would greatly expand our use of the platform.

AR
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Verified reviewer

Motion Pictures and Film, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Powerful and good overall for large quantities, but not without hiccups

Reviewed 3 years ago

This streamlined option for sending large quantities of gift cards is worth the hiccups along the way due to some great features and exceptional customer service. I know that Giftbit cares about satisfying its customers and I believe they will continue to optimize the experience going forward.

Pros

There are not many offerings that I could find that would facilitate mass gift card sends as well as provide the recipients multiple options as to where to redeem their gift. This saves a lot of time as well as avoids 1000 different charges on your credit card (which might even get blocked by your bank)- it's all consolidated! They also have different gift card options for various international regions,...

Cons

I was able to resolve all of my issues; however, initially I ran into some hiccups related to contact entry in my recipient database 95% of my excel sheet imported but I had to scan for the missing ones and manually enter them. As well, some recipients could not receive the Giftbit email because their company domains blocked Giftbit as a sender due to firewall protections. For those who could not receive, I sent to them individualized links for redemption via my personal email. This is a fine solution, but time consuming, and defeats the purpose of utilizing a system like this.

BB
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Brandon B.

Music, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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The idea is great, but the execution is poor.

Reviewed 6 years ago

Clients used the gift cards, but it was a huge waste of time getting it setup. However, I dreaded having to login and use their software everytime I had to because it was very confusing and their support team was quick to respond, but not very empathetic apologetic about the issues on their UI.

Pros

I like that you can get some money back for unclaimed cards. A great choice of vendors to select from for the gift card purchase.

Cons

A confusing user interface that lacks basic functionality such as confirmation messages after purchase, lack of notifications, holding former draft orders in limbo. After some back and forth with support, they said I wasn't using the software "correctly". It shoudln't be used to purchase gift cards, but rather as some kind of marketing automation tool.

Vendor response

Hi Brandon, Thanks for taking the time to share this feedback - we always want to ensure our customers have a great experience and I'm sorry to hear that you did not. I would also love to gather more of your feedback. As your email is not displayed, please feel free to email operations@giftbit.com to chat further.

EP
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Emily P.

Financial Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for recognition

Reviewed 3 years ago
Pros

Giftbit works really well for our needs as a weekly recognition program. It is easy to send, and use the gift cards. Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences. Overall, would recommend Giftbit to others for it's ease of use.

Cons

Most difficult part is the reporting. I wish there was an easier way to run reports without having to wait for them to be generated and sent to your email. Also from the contacts, you should be able to click each one and find out how much you have gifted/any outstanding balances immediately. Would like to see those features improved upon.

JS
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Justina S.

Nonprofit Organization Management, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and cost effective

Reviewed 3 years ago

Working with Giftbit has been great. We've been sending gift cards with them for a few years now, and we've seen the platform improve a lot.

Pros

We chose Giftbit because we realized a large chunk of our digital gift cards weren't being redeemed. Giftbit was the perfect solution to help us recoup some of that money and apply it to the next order. It's easy to upload contacts and make templates. They also allow for a bunch of different gift card options which shows that we care about our recipients (by letting them choose which type of gift is right for them).

Cons

You can resend an email individually with the click of a button, but it would be nice to be able to do a bulk reminder or resend to those who haven't claimed their offer yet, maybe with the ability to add some text. While the ability to get some of your unclaimed money back is great, our first preference is for recipients to use their gift cards!

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