getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Landis Contact Center Logo

Contact center solution

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Landis Contact Center - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Landis Contact Center overview

What is Landis Contact Center?

Landis Contact Center is the a certified Microsoft Teams contact center, built using the native Microsoft Communications APIs. Designed to unlock the full potential of MS Teams calling, this solution enables businesses to deliver customer service, improving productivity and customer satisfaction through integration with existing tools.

Landis Contact Center offers advanced queue functionality, including skills-based routing, barge-in capabilities, live insight and interaction with calls in queue, and advanced options for callers while in queue. The solution features live wall boards that allow agents and managers to monitor performance in real-time, providing valuable insights into call history, customer engagement, and agent productivity. With comprehensive analytics, reporting, and call recording capabilities, businesses can support data-driven decisions to enhance contact center operations.

Using the familiar Microsoft Teams interface, Landis Contact Center provides a simple and intuitive user experience. The attendant console for Microsoft Teams offers one-click call transfer and efficient call management, with features such as transfer, hold, and mute. The advanced call back messages console allows teams to use personalize messages and call-back options for streamlining communication and improving customer satisfaction.

Key benefits of using Landis Contact Center

  • It offers advanced queue features, such as skills-based routing and live call monitoring.
  • It provides real-time wallboards to view queue statistics and agent performance.
  • Landis Contact Center includes call recording and analytics for insights into customer interactions.
  • Starting price

    75per user /
    per month

    Alternatives

    with better value for money

    Landis Contact Center’s user interface

    Ease of use rating:

    Landis Contact Center reviews

    Overall rating

    5.0

    /5

    1

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    0

    0

    0

    0

    Landis Contact Center's key features

    Most critical features, based on insights from Landis Contact Center users:

    Computer telephony integration
    Workforce management
    Collaboration tools
    Reporting/Analytics
    Agent interface

    All Landis Contact Center features

    Features rating:

    Activity dashboard
    Activity tracking
    Alerts/Notifications
    API
    Automated routing
    Automatic call distribution
    Call center management
    Call monitoring
    Call recording
    Call reporting
    Call routing
    Call tracking
    Call transfer
    Callback scheduling
    Caller id
    Chat/Messaging
    Chatbot
    CRM
    Customizable reports
    Data import/export
    Interaction tracking
    IVR
    Live chat
    Monitoring
    Multi-Channel communication
    Performance management
    Quality management
    Queue management
    Real-Time analytics
    Real-Time data
    Real-Time monitoring
    Real-Time reporting
    Reporting & statistics
    Third-Party integrations

    Landis Contact Center alternatives

    Landis Contact Center logo

    Starting from

    75

    /user

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    LiveAgent logo
    visit website

    Starting from

    15

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Zendesk Suite logo
    visit website

    Starting from

    55

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Zoho Desk logo
    visit website

    Starting from

    20

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Landis Contact Center pricing

    Value for money rating:

    Starting from

    75

    /user

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Landis Contact Center price and value

    Value for money rating:

    Landis Contact Center support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    24/7 (Live rep)

    Training options

    Live Online
    Webinars
    Documentation
    Videos

    Landis Contact Center FAQs

    Q. What type of pricing plans does Landis Contact Center offer?

    Landis Contact Center has the following pricing plans:
    Starting from: $75.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of Landis Contact Center?

    Landis Contact Center has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Landis Contact Center support?

    Landis Contact Center supports the following languages:
    English, Arabic, Chinese (Simplified), Czech, Danish, Dutch, French, German, Hungarian, Icelandic, Italian, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Vietnamese


    Q. Does Landis Contact Center offer an API?

    No, Landis Contact Center does not have an API available.


    Q. What other apps does Landis Contact Center integrate with?

    Landis Contact Center integrates with the following applications:
    Dynamics 365, Dynamics 365 Customer Service, Power Automate Monitor, Dynamics 365 Sales


    Q. What level of support does Landis Contact Center offer?

    Landis Contact Center offers the following support options:
    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

    Related categories