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Less Annoying CRM vs Capsule Comparison (2026)

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Capsule logo

Capsule

Overview

A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

Capsule is an online CRM solution that helps businesses build stronger customer relationships, make more sales, save time, be more organized and collaborate.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

15

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

22

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

660

5

4

3

2

1

556

87

12

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.5

168

5

4

3

2

1

103

51

12

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

“I started using it when I launched my recruiting business and was able to build out the entire system and have it working for me within about a week.”
SC

Stacy C.

Executive Recruiter

“I wish I could send an email to a group (such as lenders) for my deals directly through the system without having to use a 3rd party.”
Verified reviewer profile picture

Ty K.

Commercial Mortgage Broker

“It's been just over a year and it has become a daily routine for me to log-in, check in with warm contacts, and organize tasks/information.”
LP

Lisa P.

Realtor

Pros

“The tags make it useful to track specific details about products, but it doesn't seem possible to use these tags when looking at sales forecasting, and splitting revenue by custom tags.”
RS

Rebecca S.

Product Manager

“Pipeline sales tracking is really useful to keep track of sales prospectives, and we created a pipeline specifically for renewals as well to get a good overall picture of both.”
RS

Rebecca S.

Product Manager

“The product has allowed us to efficiently create professional looking camping and provide reliable insights that enhance our decision making.”
LB

Lombardiga B.

Electrical Engineer

Cons

Not enoughreviews yet

Cons

“In my opinion, capsule lacks essential functionalities like a proper help of AI or deep automations to be considered by many more companies.”
RG

Rémy G.

COO

“When I import a CSV file - I need to format it slightly for it to identify all the columns - just an extra step which is a bit of a pain but not a biggy.”
JR

Jonathan R.

Director

“I looked at Sales Force basics immediately starting my own business and it was way to cumbersome for a startup that at most will have 4-6 employees.”
CB

Christian B.

Principal - Business Owner

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features93
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Assignment Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Logging
  • Campaign Management
  • Channel Management
  • Client Management
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Convert to PDF
  • Customer Database
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Field Sales Management
  • File Management
  • File Sharing
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Generative AI
  • Interaction Tracking
  • Kanban Board
  • Landing Pages/Web Forms
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Monitoring
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Product Catalog
  • Project Tracking
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Source Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Visual Analytics
  • Web Forms
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management
  • Total features89
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Assignment Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Logging
  • Campaign Management
  • Channel Management
  • Client Management
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Convert to PDF
  • Customer Database
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Field Sales Management
  • File Management
  • File Sharing
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Generative AI
  • Interaction Tracking
  • Kanban Board
  • Landing Pages/Web Forms
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Monitoring
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Product Catalog
  • Project Tracking
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Source Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Visual Analytics
  • Web Forms
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations13
  • ActiveCampaign
  • Acuity Scheduling
  • Aircall
  • Akita
  • Asana
  • Badger Maps
  • Basecamp
  • Benchmark Email
  • Better Proposals
  • BigCommerce
  • CANDDi
  • Calendly
  • CallFire
  • CallHippo
  • CallRail
  • Callbell
  • Chargebee
  • Cin7 Core
  • Cin7 Omni
  • CircleLoop
  • Clockify
  • Constant Contact
  • CrankWheel
  • Cyclr
  • Cyfe
  • Databox
  • Deputy
  • Dripify
  • Emma by Marigold
  • Enalyzer
  • Eventbrite
  • FileInvite
  • Fireflies
  • Formstack Forms
  • FreeAgent
  • FreshBooks
  • FreshMail
  • FullContact
  • GetResponse
  • Google Calendar
  • Google Contacts
  • Google Data Studio
  • Google Forms
  • Google Workspace
  • Gravity Forms
  • Help Scout
  • Helpwise
  • HubSpot Data Hub
  • Intulse
  • Jotform
  • JustCall
  • Kixie PowerCall & SMS
  • KrispCall
  • Leadinfo
  • LeadsBridge
  • Lime Connect
  • LiveChat
  • Mad Mimi
  • MailerLite
  • Make
  • Mention
  • Meta for Business
  • Microsoft Outlook
  • Microsoft To Do
  • MigrateMyCRM
  • Nusii
  • Nyckel
  • OmniFocus
  • OnceHub
  • Osano
  • OttoKit
  • Paycove
  • Plecto
  • Process Street
  • Proposable
  • QuickBooks Online
  • Quotient
  • REVE Chat
  • Rezdy
  • Ruler Analytics
  • SendPulse
  • Signable
  • Skyvia
  • Slack
  • SupportBee
  • SyncHub
  • Tidy
  • TimeCamp
  • Todoist
  • Toggl
  • Toky
  • Trello
  • Twitter/X
  • Unbounce
  • Wati
  • WooCommerce
  • WordPress
  • Wufoo
  • Xero
  • Zapier
  • Zendesk Suite
  • Zoho Flow
  • lemlist
  • monday AI Work Platform
  • Total integrations97
  • ActiveCampaign
  • Acuity Scheduling
  • Aircall
  • Akita
  • Asana
  • Badger Maps
  • Basecamp
  • Benchmark Email
  • Better Proposals
  • BigCommerce
  • CANDDi
  • Calendly
  • CallFire
  • CallHippo
  • CallRail
  • Callbell
  • Chargebee
  • Cin7 Core
  • Cin7 Omni
  • CircleLoop
  • Clockify
  • Constant Contact
  • CrankWheel
  • Cyclr
  • Cyfe
  • Databox
  • Deputy
  • Dripify
  • Emma by Marigold
  • Enalyzer
  • Eventbrite
  • FileInvite
  • Fireflies
  • Formstack Forms
  • FreeAgent
  • FreshBooks
  • FreshMail
  • FullContact
  • GetResponse
  • Google Calendar
  • Google Contacts
  • Google Data Studio
  • Google Forms
  • Google Workspace
  • Gravity Forms
  • Help Scout
  • Helpwise
  • HubSpot Data Hub
  • Intulse
  • Jotform
  • JustCall
  • Kixie PowerCall & SMS
  • KrispCall
  • Leadinfo
  • LeadsBridge
  • Lime Connect
  • LiveChat
  • Mad Mimi
  • MailerLite
  • Make
  • Mention
  • Meta for Business
  • Microsoft Outlook
  • Microsoft To Do
  • MigrateMyCRM
  • Nusii
  • Nyckel
  • OmniFocus
  • OnceHub
  • Osano
  • OttoKit
  • Paycove
  • Plecto
  • Process Street
  • Proposable
  • QuickBooks Online
  • Quotient
  • REVE Chat
  • Rezdy
  • Ruler Analytics
  • SendPulse
  • Signable
  • Skyvia
  • Slack
  • SupportBee
  • SyncHub
  • Tidy
  • TimeCamp
  • Todoist
  • Toggl
  • Toky
  • Trello
  • Twitter/X
  • Unbounce
  • Wati
  • WooCommerce
  • WordPress
  • Wufoo
  • Xero
  • Zapier
  • Zendesk Suite
  • Zoho Flow
  • lemlist
  • monday AI Work Platform